I have purchased wigs in the past but didn't find what I was happy with until I found Holly with…read moreWig Studio! This was a great experience! The quality of the wig was great, the price was better than most places & Holly was a sweet, knowledgeable blessing. Holly's expertise is excellent. I felt so good when I left the shop. I will be back for more hair helpers! Thanks again Holly!

Was helped almost immediately by the lady in the store and she did try to find something that I…read morecould like. I might go back to get one

Love this wig shop so much!!! Got some amazing service from Mary and Nesha and came home with a…read morebeautiful wig!!! I'm forever grateful for the help I received.

Nishia is SUPER NICE and everyone is friendly! its not like a store...its like visiting family…read morebeing able to have a bottle of water or chilled glass of wine while trying on wigs! Even selections of 1-of-a kind wigs that look really cool and comfortable. I tell a lot of people about this shop too because of how they treated my mom. Her info is even at the Texas Oncology place where I take my mom for her weekly visits. Thank Yall for being a comfort zone, all smiles and open arms.

Tons and tons of options for any and everything you could need…read more I stopped in just to look at the beauty section - but i stayed to look around. This is the place for lashes, hair care, makeup and even jewelry! Checkout line moved quickly, and the associates were very nice. Xoxo.

Great place!! I love coming here great products and customer service! I highly recommend coming hereread more

Sharon has taken care of my hair needs for over 13 years, and I highly recommend her and her…read moreabilities to anyone. She is attentive to detail and strives to make your hair experience the best you'll ever have. She accepts walk-ins but I highly recommend you make an appointment, so you'll have all of her attention to you and your needs.

You get great and caring customer service. The inventory is substantial. Prices are fair.read more

A few weeks ago I came in with my mother who had been diagnosed with stage 3 ovarian cancer. We…read morewere looking for something like her natural hair and with the help of Amy and Heather were able to get one. The young ladies let us have fun trying on the wigs that were obvious not what she would normally wear. But it was fun and made a rather bad situation bring a smile to my mother's face. When we went to pick her wig up a few days later, it was better then what we could imagine and after Amber cut and styled it it was better then perfect. Thank you too all of your wonderful staff for taking time to make this a joyous time in a horrible reasoning. P. Cavazos

From the owner: Survivor Gals is a wig shop and mastectomy boutique offering the latest styles so you will look…read moreyour best. Our wig professionals specialize in trimming, altering and referbishing wigs to make them look natural and feel great. Our certified mastectomy fitters are here to help you with all of your post-mastectomy needs, or to answer any of your pre-mastectomy questions about our products.

As someone new to the area, one thing I've noticed quickly is how exhausting it feels to walk into…read morecertain businesses and immediately feel stereotyped because of the actions of other people. I spent close to $200 during my visit, yet I was followed around the store and treated with suspicion instead of respect. Every time I asked a question, I felt irritation from staff instead of basic customer service. There's a huge difference between being attentive and making customers feel uncomfortable, and unfortunately this experience leaned heavily toward the latter. What bothered me most is that I watched this happen not only to me, but to loyal customers as well. While I was there, a woman who said she had supported the business for over five years was spoken to dismissively regarding a return policy she already knew by heart. Instead of recognizing and valuing a longtime customer, the interaction felt robotic and disconnected. She even had to remind them that she knew their policies because she had been shopping there for years. That says a lot. Businesses need to understand that not every customer walking through the door should be treated like a potential thief or inconvenience. Customer service is about reading people, building relationships, and creating an environment where customers feel welcomed -- especially repeat customers who are the reason businesses stay open. I eventually had to speak directly to the owner and his wife because I felt they were approaching the wrong person with the wrong assumptions. The experience honestly reinforced something I've been thinking about for a long time: we need more businesses that genuinely understand community, respect, and customer care. This experience motivated me even more to eventually open my own Black-owned business where customers are treated with dignity, products are priced fairly, and people feel seen instead of judged. I don't wish failure on anyone, and I truly hope this business learns to reconnect with the people supporting them. But if you work in a service-oriented industry, then service actually matters. Respect matters. The customer experience matters. People remember how you make them feel long after they leave your store.

Nice people and inventory is always on point. I've never gone in there and not get what I went in…read morefor. Keep up the good work...

I made an appointment to see about getting a wig... this was my first time ever buying a wig.. the…read morestaff was wonderfull, was great on showing me what I needed to know, how to take of the wig, what products to use on it, how to wash it and everything!!! I left with a wig and lots of information and education on how this all works!! great experience!!! very happy customer!!! I would highly recommend this business!! MaryH.

Could not be any more pleased than I was after finding this gem. I thought I would have to go to…read moreDallas to get a perfect wig after chemo. I had the sweetest, companionate, helpful and knowledgeable lady helping me. I would HIGHLY recommend this small shop. She also explained the correct way to care for my wig. I went in wanting a human hair wig. She told me the pros and cons of that and a synthetic wig. She was spot on - I would not have been able to able to care for the human hair wig. The synthetic wig (with the curls permanently in place) was just what I needed. Wash and shake and air dry. Looked most like the naturally curly hair that I had before chemo. Felt so comfortable and confident with " my new hair".

This place was great! I called a few weeks in advance to set something up. Told the woman what I…read morewas looking for over the phone & she gave me a price point. They work on a level system 1-5. 5 being stylists with the most experience. My stylist was Delilah. She was great, came in, sat down we talked about what I wanted done, & we re-went over the price, it was the same as I was told on the phone. She gave me a wash, cut & blow dry/style. She is a level 4 stylist. Total cost $100 not including tip. They do not work on commission for products so, she didn't try & sell me anything. They place is clean, open windows & floor plan, Will definitely be back!

Update 6/6/18 What a difference a year made! I called in today to inquire about scheduling an…read moreappointment to tone my hair. It was supposed to be an easy in and out procedure. I explained I had just reinstalled my extensions and have an important booking for a commercial tomorrow with one of the worlds most known cell phone providers. I had my consultation with Bethany -bless her heart- she is so sweet- and she examined my hair, explained what we would do easy as pie. After she applied the toner she relayed me to Another stylist washed my hair clean of the toner and well, something else. She somehow managed to matt my extensions on the left side of head. At first the third stylist who was in charge of drying my hair tried her best to get to knots out and I helped out. We managed to get some of the extensions untangled but that left spot was unbelievable guys, please look at the picture. The lady that washed my hair came over and was using the de tangling brush so roughly that she pulled my scalp multiple occasions and I put my hand to my scalp to try to avoid the pain of all the pulling - she didn't care. She kept doing it. I told her that I didn't want to be negative but i really didn't believe that we could realistically save my extensions. Then the owner came over and tried to untangle it for 15 min. Horrible. Never once was she apologetic about it. In the contrary, she laughed at various points during her visit. I was crying at this point and told her I just feel so much pressure and I'm so upset. She finally came up with the brilliant idea of taking it off which sounded fine to me until she brought out a RAZOR BLADE and made cuts on The extension weft. I'm 100% that there's a lot of my hair in the extensions she cut. She then walked away and left miss bailey who was also super nice during this whole situation to blow dry my hair. The owner returned with glue in extensions and tape in. I told her I didn't want that method because it's more damaging and she left. She didn't even offer an apology or say, ok well I'm truly sorry and embarrassed this happened please let me know how much your extensions cost etc etc NOTHING. She WALKED OFF and never returned. . I asked what the plan was and no one ever came back to my chair. Finally I got up and asked what was going on and the lady at the front said "we're not charging you the service " EXCUSE ME? At this point guys honestly I had a nervous breakdown. I screamed at her demanding my money for my extensions and the installment.These extensions are over more than $1000+ and from my visit to Prime Hair Concepts (READ REVIEWS) and my reinstallment was at Endless extensions here in Dallas. They flat out said I was overreacting and they threatened me, they kicked me out of their business and called the cops. I refused to leave until the officers arrived and explain the situation to them the officer asked me "but did you tell them you were going to kill them or throw punches?" NO. I told them to please check the cameras. I explained who I am, they checked my license and my plates. I yelled. Yes. It was out of control. Yes. Do I regret it? Yes. But people: 3 officers where dispatched to the salon for me for demanding my money. They pulled my hair. They pulled it hard and hurt my scalp. They threw me a check for $750 that im scared will be stopped and i told the officers that as well they took a note to that added it to the police report and recommended to take a picture of it. That amount Barely covers the hair and the re installment, obviously not the flights or hotel back in to Los Ángeles. I This salon is trash for handling the situation this way and for humiliating me for the damage they caused. Not just my hair but emotionally and mentally. - update on 6/7/18 Followed up with a doctor about what happened to me yesterday and why i yelled at the top of my lungs. These horrible people caused me to go into a panic attack after being kicked out, laughed at and hurt my head. I cried silently and consistently for more than an hour without anyone being nice or apologetic about it, while they pulled and tugged ROUGHLY on my scalp. When I was told they just wouldn't charge me for the service I went into hysteria. How sad that someone can treat people worse than dogs and get away with it. I plan to share this with everyone possible, Including my fan base. --- My Mom had rotator cuff surgery and is in recovery. She cannot wash her hair and has had a really hard time letting me help her with it. I called Goldwaves to see if I had any luck for a same day Shampoo and Blow out and they took care of us with so much kindness and pampering. It makes me so happy to recommend not only great quality hair services but SUPERIOR customer service from initial booking phone call to checkout. Thank you!

Perfect match! I needed a topper (I call it my hair hat) to help disguise my hair loss from Lupus…read more I learned a lot, as hair choices and types were explained very well. I look in the mirror now and just feel like I look more healthy again. These folks have earned my admiration and trust.

Nova is a Rock Star! A perfectionist in every aspect of her work. She stands behind her product and…read moreonly puts her name on the best of the best hair. I have worn hair for over 20 years due to Alopecia. I can not go without hair. I have struggled over the past 2 years trying to find quality, real, natural looking hair. I wasted a ton of money on products trying to make poor quality hair look good. After many late night tears and hours wasted trying to find a solution I found Legacy Wigs. I finally have the quality, texture, length, and yes Halo highlights I have been searching for. Nova has delivered an above quality product at a fair price and in a much faster time frame than past suppliers. I will be going back!

I'm so glad I can get excellent service at a black-owned beauty supply store. The owner was there…read more He and his staff are so friendly and professional. You must shop here.

I just left the store. The you g lady that helped me was so sweet. She brought me right to the hair…read moreI wanted. I'm So glad I didn't have to go all the way to meadowbrook. I'll be back!!