The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

Above and beyond, took tone to set things up in my new place. Communicated every step of the…read moreprocess.

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

Worked with this company over the course of 4 months as they accepted my belongings from a long…read moredistance mover and stored them for 4 months in their warehouse. When our house was ready they moved my items to my house. I was nervous about storing our items thar long but i was pleasantly surprised there were no odors or bugs or damage. Very happy! Marshall was excellent every step of the way assuring me my belongings would be safe and well cared for. A few small issues on delivery day that were corrected quickly, efficiently and 100%. Nothing is perfect in this world, especially with a cross country move but how it is corrected is everything. Thank you A to Z for an excellent move!

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Servicio mega eficiente desde la llamada para orientación hasta que todo llego a mi Isla. En día 30…read morede abril recogieron en MA y ya el día 6 de Mayo estaba en PR día 8 ya en la puerta de mi casa a las 7am. Costo 10/10, Eficiencia 10/10, servicio al cliente 10/10, chóferes 20/10..Excelente servicio. Mega recomendado.

On May 2nd 2022, I started the process to reserve a U Pack Pod. Delivery set for 08/12/22, pick up…read moreset for 08/17/22. Delivery at destination scheduled 08/26/22. U Pack / ABF did not bring the appropriate equipment (a forklift) for drop off of a pod on 08/12/22. I provided (per clause 7 in the contract) an appropriate space for the pod -- a space to park the truck and a paved area sufficient for the pod itself. ABF/UPack refused to retrieve a forklift from the neighboring town for an additional $500 cost to them. The company did NOT offer viable alternatives. The alternatives were: 1) I could find another space for the pod to be parked (ex. permitted street parking: not feasible in the circumstance), 2) I could delay the pod arrival to Monday, 08/15/22, or 3) I could load the pod over the weekend at the moving facility (I would not have reserved a pod if I knew I'd also need to reserve a moving truck). I reluctantly opted to delay the pod's arrival to Monday, as this was the only feasible option -- including working with another company given the total lack of notice ahead of time regarding the forklift situation & time sensitive nature of the move. No discount was offered for the extreme inconvenience. I was also hung up on multiple times on 8/12/22 when trying to figure out a solution with dispatch. I was treated as a chore rather than a person in a stressful situation (because of U-Pack) trying to receive service on the reservation/guarantee that U-Pack assured me (since May!). I was also informed that the company did not assess the location prior to delivery, which is a discrepancy from typical protocol. Had this happened, perhaps the company might have thought of alternative solutions ahead of 08/12/22 and reached out to me. The pod was dropped off that Monday and picked up on Wednesday. The pick up could not be delayed or else delivery by the 26th would not be guaranteed. I was told that the company would call prior to picking up the pod; They did not. A result from the delay and lack of promised communication regarding pick up: I had no time to finish packing -- half of my belongings were left out of the pod as a direct result of the negligence of U Pack. This was totally unacceptable. The onus of problem-solving was on me and the company took no responsibility for their lack of appropriate equipment and poor customer service. I have pictures of the truck, pod, contract, furniture left out, etc. I also have written records of phone and in-person conversations with date & time marked. I have included a portion of these below. This company cost me hundred to thousands of dollars in furniture replacement with no remorse or compassion. Their guarantees are meaningless, and they made a very stressful time 100x more stressful.

Fred and Stephan were absolutely incredible, and I cannot recommend them highly enough…read more They helped me move my niece out of her apartment under very stressful circumstances, and from the moment they arrived, they were calm, professional, kind, and reassuring. They consistently reminded us that everything would be okay, and they meant it. This was not an easy move. The apartment was an attic unit in an older duplex with very narrow, steep stairs. There were also unexpected challenges, including needing to remove a door just to get the washer out. Fred and Stephan never complained once. They stayed focused, solution-oriented, and confident, which made an enormous difference for all of us. At one point, another tenant became upset about the U-Haul ramp being positioned in the driveway. Fred handled the situation calmly and respectfully, explaining there was enough room and offering a simple alternative route. Even when emotions were running high around us, both Fred and Stephan remained composed and professional, which helped keep the entire move on track. After loading everything, they followed us to the U-Haul storage unit and somehow managed to fit everything into a 5x9x10 unit. I truly did not think it could be done, but they packed it expertly and made full use of the space. This was an emotionally exhausting day for our family, and Fred and Stephan turned what could have been an overwhelming experience into one that felt safe, manageable, and even reassuring. Their kindness and professionalism went far beyond what I expected from movers. They also offered to help us again when my niece moves into her new apartment, and we will absolutely be calling them. If you are looking for movers who are skilled, respectful, calm under pressure, genuinely care about the people they are helping, and provide exceptional service at a fair price, Fred and Stephan are the ones you want. They have earned our highest recommendation.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!

Q And his team did a great job in moving our things from Wallingford to Farmington. We had a lot of…read moreitems covering 3 Bed and 3 Bath townhome including a ping pong table and heavy book shelf. The team did a thorough and professional job. They took good care of all the items. Most importantly they were respectful and made the whole move completely stress free. Fantastic team!

Love them, really great strong young men! I hired them for all my moving projects! They are super…read morefast, they don't take your entire day up, well, priced, realistic, and reasonable no job is too small or too big. It seems for them. They are very positive and they just come in and get the job done.

considerably difficult hot tub removal went as smoothly as possible. The team all introduced…read morethemselves, were professional , knowledgeable and maintained a sense of humor when necessary. As advertised , they removed every bit of the project. I would highly recommend this group. We felt the pricing was very fair.

I needed a couch and club chair removed and an existing couch in basement moved upstairs…read more I called College Hunks, who were favorably recommended to me by several people. The experience was very positive- starting with the initial phone call- service rep "Osi"was friendly, attentive, very polite, as well as efficient and professional. And I was able to schedule an appointment within a few days! Joel (Yoel) and Max came to my condo- they were friendly yet professional and focused on what I wanted to be done as well as doing it effectively and quickly, neatly without any damage. They made what seemed overwhelming to me look "easy"! They were also very efficient in completing the moves. Excellent representatives of their company's philosophy of providing a stress free experience for their customers. I also felt the price was very reasonable - no unexpected extra charges, straightforward. I strongly recommend them!