Scam warning! Wakefield and Associates is a scam company; they send out phishing letters to try…read moreand threaten people to pay them for fraudulent medical "debts". I recently received a letter demanding payment from them. First red flag is they didn't actually send it to my house; they sent it to my parents. Second was when I looked up the supposed company I "owed" and found it's only found in Knoxville, TN. I live no where near Knoxville, literally over 1,000 miles away, and have never been to Knoxville. If Southeastern Emergency Physicians charged my insurance, then it was fraudulent, as I have never been to their location or anywhere near it. The third proof that Wakefield is a scam company is the fact that their website attempts to install malware in the form of a browser add on. Any attempt to use the online chat directs to this malware. No legitimate company requires the installation of a browser add on; it's malware! DO NOT INSTALL ANY ADD ON FROM WAKEFIELD. Going further, there is no actual Southeastern Emergency Physicians LLC; the address I found is for Team Health; an actual company, though Wakefield has set up a different phone number and a website in case someone got suspicious. I thought the company name was suspect when I couldn't find it on Yelp. 100% of collection notices from Wakefield are fraudulent.

scam company used by urgent team. number in there is to wakefield and the other numbers are scam…read morenumbers. urgent escalation manager( michelle from corporate ) said i don't owe it. the company continues to harass me by text and phone and i do have all the numbers saved along with the text. i don't have co-pays due to secondary insurance. they need to be investigated.

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Had it not been for the customer service at the office recently when i went, i would be giving them…read more1 star, but the Receptionist was really helpful and actually nice! I really wish there were more cable & Internet providers in Knoxville, however there is not so basically you pick your poison. When moving into our house we actually had a choice between WOW and the other provider (which my mom hated when in her apt, so we chose to go with WOW, plus they also do not cap their data for internet). For the 1st year we didn't have any major issues, just annoyances.. we would loose connection on WiFi occasionally and for some strange reason on the cable audio would go out no matter which TV you were watching, also we kind of hated not being able to search for shows, you have to know what day and time to record, otherwise you miss out. However even with that our monthly bill was reasonable for phone, internet, cable and all the boxes we had compared to the other company. 2 months ago we decided to downgrade our cable some to save money and from there everything went downhill. The next month when I got my bill it was outrageous!! I called customer service right away questioning it and was basically told that our "promotion" had ended so all the money we were saving had ended and while we were saving a whole $13 everything else was back to full price Let's just say I was not a happy camper when I was told a month earlier when I changed my plan that I would be saving more. I then asked what promotions they had and was basically told there are none for "existing" customers only "new" customers (I had a problem with this since without "existing" customers, you don't have any), if we didn't need the Internet and phone, I would have cancelled everything right there. So I told them I was going to look for other providers and hung up. We decided to get rid of the cable completely and returned all of our boxes, which is going to save us $100 a month (and with a big family to support, that is alot). We had to go all the way to the office to return the stuff and while I was there I was talking to the Receptionist about my issues and she told me that the call center is not allowed to give discounts and if I ever had any issues to come there rather than calling because they are able to do more to help. She was also telling me that they now offer a new 1 gig Internet and with the special promotion it will be even cheaper then what I am paying now (since we use A LOT of Internet here, with at least 5 people on at all times), that it would be better than the 110 mbs we currently have. You do have to sign a 2 year contract, but hey its not bad when we don't plan on moving anytime soon and we know our price will always be the same for the next 2 years. We may get cable again one day, but I doubt it since we mostly watch things online. Over all I would recommend going to the office if the call center is unable to help you like they did me because the office is way nicer and much more helpful.

Quite literally the worst company and customer service ever. I moved out of my apartment and…read morecancelled service. Dropped off the equipment at the Knoxville drop box and they continue to tell me I didn't drop it off and I owe them $235. I've called multiple times and can't get a single person to try and help me with this. Will never recommend or use again. You also cannot go into the office. The doors are locked and "closed to the public" and there's no in person customer service

Horrible service. Wish I had never met the slouch that owns this law firm. He made everything…read moreworse and then dodged all my phone calls. I would not recommend this firm to anyone, even my worst enemy! Star rating is 0! No changes needed!

This man does not support LGBT!!! If you're leaving your husband/wife for the same sex! He is not…read morethe man you! He could not look past his personal views to do what was best for HIS client! And, he did this at a very high price. I do not recommend.

Xfinity does not deserve to be in business. Surprise billing amounts are outrageous. It is almost…read moreimpossible to speak with a live human. Their chat box is useless and annoying. Worst Internet company ever. I wish we had spectrum out here.

worst internet experience ever for almost a year now we dont get service for more than 10 minutes…read moreand have contacted them several times and they finally sent someone to fix it and now it's worse than before!! go somewhere else