I decided on this company, as it's local... bad move. I got an appointment/quote for blown-in…read moreinsulation in November. The day for insulation was in December and supposed to be first thing in morning - 2 hours after a no-show I called. I was told their truck broke down; they never called or communicated that- and my husband took time off from work and was waiting at the house for them. Finally they came after Christmas and blew in the attic insulation. My husband had to take off work again as he wanted to be present and check the work. The guys left as he was getting a flashlight; the insulation wasn't enough so, they had to come back. After multiple calls/texts to Jesse B., they made a return trip. Another day where my husband had to wait and work remotely. This time it looked ok, until there was snow melting on the roof and my husband went into the attic space. The insulation was sparse in places and it needs to be an R-49 - that's what we paid for. The company agreed there were spots that were not covered. Fast forward to this Monday where my husband again was waiting all morning for them. The text he received said that the insulators would be there within an hour. That was around 7:30 in the morning. They finally pulled in at 1:25 pm. -my husband is going to have to make up the time missed from work. This company has poor customer service (they don't respond unless repeatedly contacted), a bad work ethic (quick in and out and poorly done) and I wish that I had done more research before hiring them. Steer clear from this company until they get their act together! I hope this helps someone!

After making an appointment they didn't keep, the manager Tom called me back and set up…read moreanother--they called ahead of time, Chris and Zach arrived on the correct day, and did a thorough job cleaning my shower stall and dryer vent. Tom called the next day to make sure I was happy with the results. A business owner myself, I respect other business owners who go out of their way to ensure customer satisfaction. I would recommend 911 Restoration and will surely use their services again.

They were great at cleaning up the initial mess of a sewer backup, but beyond that hire a…read moreprofessional contractor to do the rebuild. Piss poor communication - never knew when/if they'd be here to do the work. Can't get them to reveal who the licensed plumber and electrician who worked in my house was, and I think it's because they did the work themselves, which has me worried and is illegal. My new bathroom sink leaks. The toilet, which they supposedly "sanitized", was covered with, well, you can guess. Still cleaning up after them. I don't know what the plumber who recommended them was thinking, but I won't have him back after recommending them.

These guys came out as a team of 8-10 and did a phenomenal job, very professional and efficient! I…read morewas impressed. I had FOUR layers of shingles they scraped off. They replaced some rotted facia board, put down ice/water and roof wrap, sanded and flashed the chimneys too! In the days following, all three of my neighbors approached me individually and inquired about the company who installed my roof, as they watched and were also impressed. All three neighbors are also in need of new roofs. I gave them the number for these guys. This crew was in and out in 12 hours flat and I couldn't be more happy with the job they did.

Nice job, no complaints. The only issue - they did not close…read morethe building permit, I had to call the inspector myself.

Interesting. Does no one actually read these reviews when they're posted?I submitted one scathing…read morereview + pix of the rotten, incompetent job this company did on my house 2 years ago? I listed several unforgivables that occurred and the photos told even more. And yet, there is my review, selected as a dandy way to solicit new business for this worthless business. Don't say you haven't been warned.

We were given a quote for insulating a garage ceiling by the salesman. When the crew came to do the…read morejob they said it couldn't be done as quoted, so we asked for our deposit back and they promised to refund us but never did. Luckily we paid with a credit card, filed a dispute and now 3 months later we have finally got our money back.

I had a horrible experience with them. From the time they were to insulate it should have taken 3-5…read moredays to do and it turned into almost a 3 month nightmare! Recently, had a house energy audit and shows they neglected to insulate areas of my attic. They damage my house, cut into my roof and I still need to insulate my house. They fixed most of the repairs but I still need other company to come to insulate areas they neglected in my attic. Poor communication, lack professionalism. Find someone else to do your insulation.

Kellen was a No Show TWICE for coming to our house to make a plan for insulating our attic…read more Wasted our time by saying when he would be here & then not following thru (after giving him a 2nd chance he didn't even have the courtesy to text, he just didn't show up at the time frame he agreed to. Apparently unable to manage his schedule, unreliable.

Working with these guys has been a complete pleasure We did…read morea super insulated design on this project. We started by having PA come in and apply 2" of closed cell foam on the entire building envelope. Then we applied a 1.5" layer of Dow Board strips over the studs to provide thermal bridge blocking. Then we had PA come back in and fill ouT the stud bays with open cell to provide a very tight and well insulated package. These guys do such a nice job. They take pride in the work and leave the job site super clean and neat when done. They take the time to protect the building elements that need to stay clean. Over all an excellent experience and I would recommend them to peOple looking to do it right.