The actual tow truck guys were fantastic, very friendly, warm, professional, and absolutely not the problem. Unfortunately our issues were with the communication of this company's office/coordinator. I had to follow up just to receive the invoice after being told it would be sent. I was originally quoted a $100 deposit and $25 military discount, but when the invoice came, the required deposit had changed to $300 and the military discount to $20. The biggest issue was pickup day. We were given an 11 a.m. to 4 p.m. window and told the driver would contact us the night before to confirm and again when he was an hour away. Neither happened. I reached out that morning to confirm, then reached out again hours later after receiving no update. Eventually a group text was started with the driver, and we learned he hadn't even left yet and wouldn't arrive until around 5 p.m. Delays happen, and I completely understand that. What was frustrating was having to chase the company for nearly every update instead of being proactively informed. The car did make it safely to where we needed it to go, and the guys who actually transported it were great. Unfortunately, the poor communication and organization leading up to it would keep me from using this company again. read more

*editing my review because this company is shady as hell. They blocked me on their Facebook after I left this same review on there. If you look on their Facebook page you can see there is no longer a review section, they removed it after I left my review. See attached screenshot for their response to me there. Ridiculous. Unprofessional. All of them are a joke. original review below: Worst car transport company ever. Made every single step of this process unnecessarily difficult and stressful. Would leave negative stars if I could. - I booked them back in January for my May transport. Checked back in early-May and they had no idea what I was talking about - Did not show up to pickup my car when they were supposed to despite me telling them I was leaving the state, they suggested I leave my car in a WALMART PARKING LOT and stash the key because "it wouldn't be towed for 3 days" -Picked my car up 3 days later than they had agreed to after rescheduling not once, not twice, but three times - driver told me I was "hurting his feelings" when I told them I was not happy with the experience and that they were putting me in a horrible position as I had already left my car in NC, I was in CA and my apartment building had given me permission to leave the car one additional day past my lease - left my car in the tow yard for over 8 days and did not update me once on when I could expect my car - their driver to THREATENED TO BLOCK MY NUMBER when I asked for an update when they had my car in their possession - my car arrived to CA 14 days after the intended pickup date and I was asked if I could meet the driver elsewhere despite the agreement being that my car would be brought to my house because "it was more convenient for him" - the car was driven to my house instead of transported on a flat bed without my permission - not one person I spoke to was apologetic about the situation, they refused to reimburse me for the gas they used in driving the car from Long Beach to Inglewood, again without my permission $1400 for the experience I had is absolutely absurd. Everyone working for them is ridiculously unprofessional and don't know anything about providing good customer service. Every single person just passed the blame from one person to the next and it is clear that there is zero communication amongst them. Had I not left an AirTag in my car I would not have known any of what was going on with my car for over two weeks. DO NOT USE THIS COMPANY. read more

Fast Car Go - their response to me on their (now deleted) reviews section on their Facebook page - Vehicle Shipping Near Me

See all

I have never left a review for any company and after this, I probably would never leave a review for any company, but I must say fast cargo got my car from Paris, California to Georgia with no problem they communicated. They responded back to text messages. I have a brand new Audi and it was in perfect condition when it arrived I appreciate you guys man thanks a lot seriously read more

This veteran owned vehicle transport company is wonderful. They had great customer service. My sons car arrived sooner than they expected. They have the best prices. If your looking for quality and efficient service than this transport company is for you! read more

Fast Car Go - Picked up the car and delivered it with perfection! - Vehicle Shipping Near Me

EXCELLENT company. Great communication, reasonable price, courteous pick up and drop off. 1st time transporter and had to transport a personal vehicle from NC to CA. I was working with a national broker and got scammed! Thankfully, Fast Car Go came through and they were AMAZING. I have already referred them to my in-laws to help them transport their personal vehicle across the US. read more

In April 2023 I spoke to Cody, a driver for Fast Car Go, about shipping my son, Nathan's, 2009 Honda Civic. Cody was very responsive to communications, and eta's. On 4/29th as it was being backed down the trailer, I noticed the front bumper being scraped on both sides of the ramps of the trailer as it was off loaded. Cody immediately agreed to have the car repaired and was grateful I had caught the damages on film as it was unloaded, they showed he didn't damage the car but rather his local driver. However, he wanted me to have his driver pick the car up and taken to his preferred body shop. I was apprehensive about going through the shop they use. I was burned once before by the at fault party "I have a guy" and the work was subpar. I agreed to get some quotes from shops in the area and ended up just going through my insurance to assess the damage. The car being an older car, rather than deal with the hassle, I offered them to pay what would have been a $500 deductible and call it a wash. It seemed Cody thought I was trying to scam him and he deferred to Donna, business owner. She outright denied any reimbursement for the damages to the bumper on per Fast Car Go's bill of laden line item #10. "All vehicles lower than 5" from the ground the carrier will not be responsible for any scrapes, scratches or gauges to the bumper or front spoiler." I thought great, my car is completely stock and has a ride height of 6" at the lowest. I sent pictures of the car with a ruler on all four sides. Donna never replied to my calls, emails, nor my insurance adjustors afterwards. read more

See all

So sorry I trusted Fast Car Go ... Oceanside, CA to New Bern, NC... $5500 worth of damage and we were told upon delivery their insurance does not cover a soft top for a Jeep Wrangler. Buyer Beware! read more

Fast Car Go - Damaged Jeep Wrangler soft top - Vehicle Shipping Near Me

I have used them twice and both times I was not disappointed in service. They picked car up I was moving from California to North Carolina. They came to my house picked car up and picked car up. Stayed in communication with me the entire time. Sent pictures of my car with updates of shipping. Arrived 1 Day ahead of estimate day. If I had another car I would ship with them. Great serv read more

Fast Car Go - Pic sent of car when about to deliver - Vehicle Shipping Near Me

Honest and reliable, everyone was friendly and professional. Will definitely recommend and use them again! Thank you for the excellent service! read more

EZ Booking company hired the carrier, Fast Car Go LLC to transport my car from San Diego, CA to VA Beach, Va. Horrible customer service. I am a very lieniant person and very easy to work along side. This service was stressful and unprofessional. The man who was supposed to pick up my car on the scheduled date texted and said "this was his second job and the traffic is horrible and asked to reschedule" I changed my plans for him and ended up driving from San Diego to Irvine to drop it off to him the next day. I was okay with it because I understand what it's like to have a busy schedule. They gave me information for the lady in charge, Donna, who doesn't answer the phone. Texts only. She sent me the drivers name and number along with her colleague Phitsana Daniels. Nobody ever reached out to me about the status of my car, I did all the reaching out. They did allow me to keep the car on site, Big Charlie's Truck Plaza in Virginia Beach free of charge for 10 days until I was in town, which was nice. I dropped it off on the 12th and it arrived on the 24th, I picked it up on the 6th. I payed Phitsana $1210, through the Navy Federal app then went to pick my car up. The disappointing part of my experience is how dirty my seats were. I contacted Phitsana and Donna and they both accused me of making false accusations. I was not harsh, I was just expressing my disappointment with how dirty my seats were and wanted to know why. They said nobody would have been in the passenger side seat, but that is false because there was a dirty paper floor mat. I asked if they could please pay HALF the expense to get the cars interior detailed ($80) and they said "it's not happening" I have all of the texts between these two people who were extremely defensive right away (which makes me believe this happens a lot) and rude. I am in the Navy transferring to Virginia and this was an absolutely horrible experience because now I have to pay to get my car cleaned and it feels very invasive. I would recommend EZ Booking company drop this carrier from there business to not cause any future customers from this unneeded stress. (I also am sure they put a few hundred miles on my car but unfortunately I do not have proof). If EZbooking decided to stay in business with them I would consider making them put plastic on the seats and maki g sure there drivers are clean and better trained. Also update- my car has two NEW Bluetooth connections .. "Alex's IPhone" and "FBI VAN 2". More proof. Also it looks like all the "5 star reviews" magically appeared one week ago at the same time. I wouldn't be surprised if the Fast Car Go wrote them themselves. Do not go with this company if you care about trust, honesty and the quality care of your vehicle. read more

Reliable and easy to work with, Fast Car Go was able to deliver my 2021 Highlander from Virginia to California in 14days. I didn't mind the wait time since I wouldn't be able to schedule pick up until two weeks. Anyway, good communication, Guile delivered my vehicle right in front of my house on time and on schedule. Highly recommended, and I would gladly work with them again! read more

Very good communication and reasonable rates. Transported from San Diego to Nashville. Would definitely use again.

Fast Car Go picked up a SUV in California and safely delivered it to us in North Carolina! The professional drivers, Jackson and Joe were friendly, professional, honest, and FAST!!! We would highly recommend Fast Car Go to our friends and family! Thanks Jackson and Joe... safe travels - you two are the best! read more

Jackson and Joe picked up a Mercedes SUV for our family in California and safely delivered it... with a true DOOR TO DOOR 5 STAR SERVICE... in Charlotte, North Carolina. They were professional and friendly! We would highly recommend Fast Car Go! Thanks Jackson and Joe! read more

Affordable price, quick response, professional pick-up and delivery. I had several other quotes and this one was the most affordable. And then the service and response time by Donna were one of the best I have seen. The cars were delivered before I even got there and the person delivering (Robert) was professional dropping the cars off the safest and reiable way possible. read more

Moving from Wilmington NC and FASTCARGO was the auto shipping company that brought my car back to ORANGE COUNTY, CALIFORNIA. They picked up my car on Thursday May 18th and they were nice people and said it would arrive this week on Wednesday. Then on May 22nd, a wonderful nice lady with FASTCARGO said they would be there on Monday. I explained I wasn't going to get to California till noon on Monday. A flight delay happened and I wrote Donna and told her and her reply was I will deliver it to the airport. I couldn't believe it. I took a picture of my cashier's check and I told her I would mail it once I got there. She went way out of her way to help me out. Where do you see this nowadays! She made a bad day turn into a great day with her customer service skills. IF I ever have to ship my car again, they are the only people I would use. Fabulous service and wonderful people. Thank you Donna for everything you did to help me out. I will pay it forward as you helped me out so completely! Thank You! read more