I had a possum move into my car, and I explained this clearly over the phone before bringing it in. The morning I dropped it off, the car was running fine, until I suddenly heard a hissing noise like a punctured hose. When I opened the hood, there was a possum inside -- and immediately after that, the car wouldn't move. Along with anti freeze and oil leaking. So it was obvious there was direct damage caused by the animal. I also told them this was an insurance claim and that the rodent issue was the exact problem that needed to be diagnosed. Instead of inspecting the actual issue, they hooked the car up to a code reader and focused on unrelated problems. They quoted me over $1,000 for spark plugs and pistons -- which I understand may need attention eventually, but that was not the reason I brought my car in. I was very clear that the rodent damage needed to be addressed first. They never even inspected the rodent issue and told me they would have to fix the other problems before looking into my main concern. I ended up having to tow my car to Mercedes and still paid $138 for a diagnostic that I could have received for free at AutoZone. A very disappointing experience and a complete waste of time and money. I personally would never use again or recommend. read more

European Autowerks - They asked how I even know there was rodent damage, you can clearly see an entire nest under the hood, makes me believe they never checked. - Auto Repair Near Me - Temecula, California

Loved this place - hubby got a quote of around $1k from the dealer to change our battery...this place did the job for about half that, plus took care of flushing our coolant, and oil change...and Berani got him in and out in a very timely manner = refreshing! And our GRAND total of all that was still less than the dealer wanted just for the battery swap out. Berani sent my hubby home with some fun goodies, and all this got done same day. Very impressive. We will definitely be back! read more

European Autowerks - What a goody bag! - Auto Repair Near Me - Temecula, California

THE BEST IN TOWN! Wow, can't express my gratitude. The service, communication, and professionalism is beyond what any other shop can even meet. Constant communication and updating me with my Mercedes CLA 250. Put me at ease with their updates and letting me know pricing with timelines. Made me feel welcome and more than a customer. Berani is the man to see for your car needs and questions. Very professional and knowledgeable worker. My technician Christian not only took care of my car but went above his duties. *Inspections *Tire pressure checks * Car wash * Check & top fluids * WARRANTY My cars up and running and better than ever. Not other shop to include Mercedes of Temecula compares to European Autowerks!! read more

European Autowerks - After service flyers and goodies - Auto Repair Near Me - Temecula, California

On Dec 1, 2025, European Autowerks completed a service on my Mercedes, Outstanding as usual, they always do an awesome job, thank you. Chris read more

We take all our cars here. Repairs are done well and European Autowerks always gets the diagnostic tests correct every time; this is particularly valuable as other service centers we have frequented missed diagnosed the issues and kept charging for the next guess. I have absolute faith in EA to find the issue and make the repair. read more

European Autowerks always does a great job with customer service & finding the best option for a fair & reasonable price for parts. Recently took in my Land Rover Discovery for brake work & left a satisfied customer! read more

The price quote over the phone was good at least over the phone BUT told one week out for a simple 2 quart differential oil change AND leave it there all day the day of the future appointment. Just the facts The fast response two minutes later did not address my review. Automatic templates ? Just asking. read more

Hey Guys!!! As usual, Thank you for the amazing service. Everyone I had contact with was very professional, friendly and most of all HONEST! We will definitely refer our friends and family to you. Thank you again and have a Merry Christmas read more

Great quality, service, with some nice finishing touches that you don't get elsewhere in normal car servicing. Here's my story: As most people have experienced, mechanics can be tricky to find the right one. I was one of those who only worked with the dealership to have my Audi serviced as I wasn't sure who to trust. I took my Q8 in as a dealer alternative to the 60k mile service (and the dealer price tag of nearly $8-900). Turns out the service is primarily inspections, air filter replacements, and an oil change. Let's just say I was charged significantly less than the dealer quoted price to get a full inspection (that I'm now sure is more thorough than what the dealer does). My car was recently brought into the dealer for a relatively large repair under warranty. As part of the repair, I was told a full inspection was done to identify other potential issues which didn't uncover anything. Fast forward 500 miles and I bring it into European AutoWerks for the 60k service. They sent me a list of items that were beginning to fail or areas that might raise concern being that this was my first time dealing with their shop. These were sent in a full report with pictures that demonstrated the areas of concern. This surprised me as I had just gotten my car back from the dealership. I took the car back to the dealership which confirmed they missed those items during their inspection! Two areas of opportunity I have for European AutoWerks is to make sure that parts are ordered ahead of time for maintenance work that is being requested (the air filters weren't replaced and would've required an additional time) and some additional detail to delineate items that need immediate attention vs those that are maintenance related and just cautionary. Those factors don't diminish the fact that I'm happy with the end result of using them instead of the dealership for my service and will continue doing so in the future. read more

absolutely the best service I have ever had with my Mercedes. The pricing and professional staff and work that was performed resulted in nothing but superior quality. I will always. recommend them! Katrina Casas read more

These guys do such amazing work at a reasonable price and within a very limited amount of time! Always handle our requests with grace! My only improvement would be a shuttle service. They would be PERFECT if that would happen. Highly recommend! read more

They say what they do then they do what they say. On time, courteous and no hard up sales. Thanks guys. 2017 GLA 250

Great service. Quick updates. Communicated my car issues thoroughly. Let me know how long my car would be at shop. And was ready when said. Thank u. read more

Quality work and very professional. I will continue to take my Porsche to European AutoWerks because I trust them.

Bad service, don't take your car here if you need it fixed anytime soon, they took over 2 months to troubleshoot an issue on my Infiniti and refused to negotiate the price down even 100$ after leaving me without a car for so long. read more

This is the second time they serviced my BMW 3 Series. They do great work. They only did what was needed and didn't push hard on the upsell. Fast. Fair. Efficient. I like these guys! read more

Very happy and satisfied customer with the service that was preformed on my Porsche Cayenne Diesel. Knowledgeable staff & great service as usual. Keep up the good work. Highly recommended. 5 read more

European Autowerks - Porsche Cayenne Diesel - Auto Repair Near Me - Temecula, California

Recently had excellent service work done on my Mercedes-Benz AMG at European Autowerks. I've been a customer of theirs for 8 years. They always work with me prioritizing required & optional services. Stand up guys. read more

I take both my sport cars for maintenance to EA. My car always runs smoother when it is returned, the workmanship is great. I can rely on the company to do a great job fixing any issues and notifying me of the main maintenance requirements. My cars are always clean and neat as well. I highly recommend you bring your cars here, you will be happy you did. read more

European Autowerks - Auto Repair Near Me - Temecula, California

This was my 2nd time I used this business to service my car. 1st time I took for granted that they did what needed to be done, realizing that my tires had not been rotated or air pressure adjusted months later. I've owned cars for 40 years and have never needed to ask for tire rotation This time, I asked them to rotate my tires and was told they couldn't because I needed new front tires possibly because I make too many left turns. My car has 28,000 miles. I got my car home, air pressure was 7 lbs low in all tires and the fluids were not topped off, coolant was very low. I'm disappointed that I assumed paying more and going to a audi specialist would get me quality service. Also, very odd.. both times I got my car back, the battery in my key fob is low and needs to be replaced My car smelled like cigarettes the rest of the day read more

Do not waste your time and money with them. Even broke my windshield and of course they won't take responsibility. They will just milk you

I had my 2013 Jaguar XK serviced at European AutoWerks around 10 July 2024. I was treated like a valued customer and the out the door charge for diagnosing my Jaguar for the check engine light coming on and an oil change was amazing. I gave European AutoWerks a great review and highly recommended them. I made an appointment to have my Jaguar's fluids replaced, as recommended during my first visit, on 14 October 2024. This visit was a nightmare! I walked into the service office to drop off my Jaguar at around 8:45. I was met with instant disrespect. This guy was very hostile for some reason. We almost had a full-on verbal altercation over semantics. I was saying that I need my fluids topped off. He was yelling at me that I needed to have some other service performed on my Jaguar for them to top off the fluids. I de-escalated the situation by saying to him, "I may be saying something wrong; can you check the notes from my last visit? I am sure this can be cleared up if you check the notes." He checked the notes and said, "You want the fluids replaced." I said "yes," and we moved on. Here is with the nightmare got terrifying. He placed the estimate on the counter and told me to sign it. I looked at the estimate and it was over $2,000. I said that this is ridiculous, this is way too high. He said, "you may have paid $20,000 for your car, but when it comes to getting serve for it, you will pay the $90,000 car price. I said, "I am a retired combat veteran. Do you give a military discount?" He looked at me with disgust and said, "You are a returned customer, you are already getting the "VIP" price." I said, "you are not making me feel like a VIP right now." He pointed at the estimate on the counter and said, "I was going to take that off." It was $69.99 for a diagnostic inspection. A service that I did not need, nor asked for. I was there for a preventative maintenance service. He asked me if I wanted him to print another estimate without the unneeded, unasked for change? I replied "yes!" The estimate with that changed removed was still over $2,000. In retrospect, I should have just taken my Jaguar elsewhere. I was still enamored by the way I was treated on my first visit. I signed the estimate and left. I received a call at around four p.m. The same guy was on the phone and told me that the inspection was finished, and the technician found three issues that require immediate action. The first issue was a damaged oil pan gasket was causing fluids to leak from my Jaguar. I said that my Jaguar was not leaking any fluid prior July 14th, otherwise I would have brought it in for leaking fluids. He said" be that as it may, we recommend you get an oil change, and we can replace the oil pan gasket at the same time." I reminded him that European AutoWerks and performed and oil change on my Jaguar in July. I had only driven about 1,500 miles post the oil change. I asked the price to have the oil pan gasket replaced. He said $900. I said that I was not going to replace the gasket at this time. What is the next immediate action item? He said I had a rear toe link adjustment bushing tear. I asked the price to replace it, he said $1,200. I said not now, what else. He said that the rear sway bar link bushing was torn. I asked the price to replace it, he said $1,400. How does European AutoWerks tell me that they no longer want my business without saying that they do not want my business? Inflating their service prices and bombarding with immediate action repairs that should have been recommended for repair during the July inspection. I hear you LOUD and CLEAR European AutoWerks. I will not bring my business to you ever again. I recommend to other veterans, active duty, or anybody who does not want to be price gouged into the poor house, to not bring your vehicles to European Autowerks for any services. I gave European AutoWerks a great review on their webpage for treating me with respect and giving me a fair price for servicing my Jaguar in July. That review has gotten over 200 views in the three months since I wrote it. It is only fair that I give European AutoWerks a negative review for treating me with disdain, showing me that they did not inspect my Jaguar during the July service, and outrageously price gouging me. read more

Just like the other bad reviews, you and you "friends" responded with attacks and reactions that my review was "funny". I was happy to see that yelp removed all the fake five star reviews that were posted after you shot off in defense of yourself. Today, customer care matters and as a woman in her later years, my photo is 12 years old, but they have not been easy years. I would have liked it if the shop I was giving my business to treated me with even a little consideration and reassure me that I had found a good, reliable, honest car care home for my one luxury vehicle. I suppose you think you have enough friends in town to keep your business going and it's great that you are so, so, so happy you won't have to deal with me for years to come. The feeling is mutual, but I'm not the one that lost good money here. You need to change you name to AutoJerks. read more

European Autowerks - Safe at home getting a hand wash after dodging a bullet with European auto works. NO THANK YOU! - Auto Repair Near Me - Temecula, California

Amazing I only told him 1 tailight trim was missing not 2. As you can see in the picture. If he told me he had 1 which is all I asked for I would have got it. He told me he would look for an after market part. He is a total liar. Please stay away from this shop read more

European Autowerks - Missing trim around the light - Auto Repair Near Me - Temecula, California

Always honest, always fair. Can't think of another place I would take my Mercedes. Customer service is top tier!

I gave up going to the Mercedes dealership in town a long time ago! If you have a European made vehicle, this is the place to go! Scott has always provided me with great service. The team is very honest, trustworthy and not pushy at all. They will always give you a heads up on what you may need to pay attention to on your next service. I have referred many friends and family to this business and will continue to do so. read more

European Autowerks - Auto Repair Near Me - Temecula, California

Had my oil change and coolant system repaired and was very impressed with my service! Take your car here for any need and it will get fixed!

So I brought our 2016 Land Rover sport in for a check check engine, light and lack of power. I was told the first day that it was probably a turbo After talking to my wife. She told me about the brakes being weird, and I told the guy to check the vacuum pump. He came back and said the vacuum pump was bad and that the camshaft center connecting to the vacuum pump was broken. Car warranty company will not cover the repair so I asked him for bill and that AAA would come gat the car the next day and to please have it ready. I got the car back with greasy parts on my front seat, greasy fingerprints on the door, the hood, the fenders, and the front grill being damaged found bolts on the upper cover behind the hood, and the hood would not open upon a phone call told me that they couldn't do anything unless it back to him and paid for Towing both ways. this is not the company you want to have work on your car. They don't stand behind any of the issues that they caused. Stay away from them. I wish I could give no star!!!! read more

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We Own a 1997 Volkswagen Eurovan Winnebago Camper.Volkswagen builds quality vehicles but unfortunately all mechanical and electronic parts wear out.We have owned and worked on many vehicles and this Eurovan is by far the most challenging vehicle to repair.Scott and his service technicians have the experience and technology to diagnose and repair Our Old Bug Eurovan Camper. read more

European Autowerks - 1997 Volkswagen Eurovan Winnebago Camper - Auto Repair Near Me - Temecula, California

I took my CLA250 Mercedes to Scott and his crew. My car had tons of codes lighting up like a Christmas trees and a whole lot of electrical issues. Scott and crew got me in promptly and started the process of solving all electrical and code issues. Great job done by these guys. Codes are now gone and electrical issues solved. My Mercedes now runs and operates fantastic. Thank you Scott and crew for job well done. Scott's shop is about half hour drive from home so had to uber a couple times when dropping Mercedes off and picking car up. I will definitely be going back if other issues come up. read more

I have been taking my Porsche to EA for several years. They always do an excellent job servicing my vehicle. I would highly recommend them to anyone! Kudos to them on the little things, I.e. Soothing nature sounds, comfortable chairs and drinks in the waiting room. Today there was even a lottery ticket in the goody bag they leave in your vehicle. read more

I have brought my E350 for different services twice now. Both times I have been extremely satisfied with their work. I have been well informed by Berani on the required services and the their costs. I also appreciate the follow up from Scott. I would definitely recommend them and will be continuing to take my car to them. read more

Very thorough company and staff. Good old fashioned customer service. Friendly staff.Reasonabley price.

Quality service every time from European Autowerks. Can always count on their Honest, efficient and reliable work while keeping the customer in the loop all the time. 10 star service as always! read more

Honesty and integrity. That's all I have to say about Scott and his Team. I bought a 16 year old BMW as my project car and had no prior experience with German cars and went to them solely based on extensive research. They had my car for a month and were able to exceed my expectations. read more

Another 5 to cancel the review from someone that never even had service in your shop- We regularly brought my wifes kompressor in for maintenance and not one bad experience- read more

Very unhappy with my experience. They repaired a water pump and coolant pipe on our car. Very shortly after there was a coolant leak in the thermostat housing where the coolant pipe inserts. It was in the warranty time frame but they stated it was not under warranty even though they worked on that part. There was no accommodation to assume even partial responsibility. To make matters worse when I took it to another shop they found a leaky head gasket which could have caused or accelerated the coolant leaks. Questionable workmanship, lack of responsibility and misdiagnosis. Over the years, we have had multiple vehicles and many visits at this shop, never again! And we have directed many friends and family to go elsewhere. There are more reliable repair shops in town. read more

Re: Land Rover-2014 Range Rover Sport SE Scott and crew worked on my car and fixed the problem I had been having for several months. My car is running better than it has in many years! Thanks Guys! read more

I selected this shop because of the great reviews and not wanting to trust my car with just anyone but I am highly disappointed. Technicians we're friendly which was nice nice but I prefer quality service above anything else. I brought my car in for an oil change. They claimed with the oil change they also top off al fluids. Three weeks after my oil change my car alerted me that the coolant level was low. I called in to inquire if they had indeed topped off fluids and they said they had and perhaps it was the heatwave that made my coolant level drop. Hmm...ok. Two weeks after that I got a notification that my oil level was low. My car has never had these issues before. I am not sure what was done while my car was left there for servicing but I cannot ever return. read more

Great customer service! They kept me informed on my repairs and give me quality recommendations for future maintenance on my vehicle. European AutoWerks has earned my trust in their business and they will be my choice for vehicle maintenance in the future! I highly recommend this company for auto repairs. read more