Honest follow-through after initial misdiagnosis I…read moreoriginally brought my 2001 Toyota Solara to Mavis in Hinesville due to shaking and wobbling at higher speeds. They diagnosed the issue as worn pads and rotors, and I needed full brake replacement. Unfortunately, upon pick up the problem persisted. When I brought the car back, they found the real issue -- broken belts in the rear tires. That should've been caught the first time, but to their credit, they owned the mistake without excuses. The manager was respectful, apologized, and offered me a very fair deal on four new Mastercraft Stratus AS tires with discounted labor and extended warranty. Instead of getting defensive, they worked to make it right. I left with quality tires, professional installation, and renewed confidence in their customer service. Mistakes happen -- what matters is how a business handles them. Mavis Hinesville stepped up. I'm grateful for their integrity and follow-through.

Mavis Tire in Hinesville has the worst customer service ever, every time I have been there it has…read morebeen a 2-4 hr wait.. I went in for 1 tire change and sat 4 hours for them to say they did have the brand new, when I asked them to look before I even dec to stay and wait , I was told they had a tire ... they are unorganized... if your looking for something where to listen to them talk more than they work this is the place for you ... i will never do business with them ever again!

I was very impressed with the whole staff at Autocon. Very professional very caring and very caring…read moreabout your satisfaction. I will be back in the future if I need more work done.

My two sisters-in-law and I (all widows) and an 8-year-old great granddaughter were traveling in my…read moreBuick Encore to Arlington VA for the interment of a brother-in-law's cremains when the car broke down in Ludowici, GA. Thankfully, we were led by locals to Autocon, where owner Nilton Contreras (a 10-year Army medic vet and father of six) and his brothers were so kind. We had to leave the car with them, so Nilton took us and our belongings to a hotel in the next city, and then we rented a car for the remainder of the trip until we could back to Autocon to retrieve my Buick. These brothers are amazing and truly care about their customers as individuals. They replaced the Buick's valve cover gasket with Buick parts and had the car ready in three days. I wish them all the success they deserve and highly recommend Autocon for your auto servicing needs.

I went here for the first time late on a Friday about two hours before closing for an urgent spark…read moreplug repair. Even though they had only one technician, the manager stepped up even though he didn't have to and completed the needed services urgently to get me in. The storefront member Brandon, is a delight in his work and answers all issues/questions with a smile, providing an above average experience while waiting for your vehicle. I'll definitely come again.

Only even giving two stars cause the oil change was quick…read more I asked for trans fluid as well to which both the worker up top and bottom asked why and I gave them a reasoning because I wanted it topped off or checked since it had been a long time and I had a long trip to make but, since I didn't say it was slipping then it wasn't justified so they didn't even at least check the fluid. The worker also asked if I wanted tires to which I said no I don't need them but I asked how much. He explained and then said I can quote it if you want so I said sure. Needless to say I never got that quote either.

Came in right off bat rude female. No direction a suppose Manager came all rude yelling telling me…read morefollow directions where no directions were giving NO COMMUNICATION. WE LEFT AND REFUSE TO BE SERVED BY RUDE JIFFY LUBE EMPLOYEES. No respect for Military at all. Took my bussiness down street to take 5 oul change very polite great customer service.

Rating this one star and it should be zero. A simple oil change left us with oil filter not…read moretightened. complete oil changed leaked in a week. discovered an oil rag left in the engine compartment where it appeared they forgot they were doing. indicated tire pressure checked and wasn't. windshield washer filled only with water. Run.

Second in line, waited 50 minutes to be told that it would take another 15 minutes before it would…read morebe my turn. Staff was rude and inconsiderate!

I would strongly caution anyone considering using this Take 5 location…read more After my oil change, the technician failed to reinstall my oil cap. As a result, oil leaked throughout my engine compartment while I was driving, ultimately leaving me stranded over five hours from home during what was supposed to be a weekend getaway. The damage caused by this simple but critical mistake resulted in more than $2,800 in unnecessary expenses, including replacement of my oil-saturated alternator, additional mechanical repairs, hotel expenses, towing, another oil change, fuel costs, and multiple trips back to Atlanta to retrieve my vehicle. Initially, I spoke with the store manager, Omarion, who advised that he had already spoken with his General Manager. I was instructed to send all repair documentation once my vehicle was fixed. After everything was completed, I contacted the store again to obtain the General Manager's contact information, but I was told that everything had to go through Omarion and that he would forward my information. Since then, I have received no resolution, no follow-up, and no communication whatsoever from the store. It is incredibly disappointing that a company would fail to take responsibility for such a serious mistake, especially when it resulted in significant financial loss, inconvenience, and the stress of being stranded so far from home. Everyone makes mistakes, but what truly matters is how a business responds when those mistakes occur. Unfortunately, this location has demonstrated a complete lack of accountability and customer service. I expected Take 5 to stand behind its work, but instead I have been left to deal with the consequences of their technicians' negligence on my own. I hope Take 5's corporate office reviews how this situation has been handled because no customer should have to experience what I have.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Came on time and pinpointed our issue so we wouldn't be shooting in the dark. I definitely approve…read moreShae!

Rene is Excellent with her customers, very professional and they do excellent…read moreand quality work on your vehicle. I've always trusted their expertise and knowledge in the repair of my vehicle more than my dealership. They put their heart into what they do. They're the best in Hinesville and reasonable. Everything is explained in detail before any work is attempted.

I been using Auto Care for 3 or 4 years now. Mrs Renae is very nice & knowle…read moredgeable of what's going on with your vehicle.. l'm always satisfied when l drop off & pick my vehicle up and the maintenance is very reasonable.

The first time it took about 45 minutes for an oil change with 3 cars in front of mine. My second…read moretime Here for an oil change 5 cars in front of me I checked in around 3:30pm now is 7:35pm still waiting... what kind of oil change takes this long????!!!!!! Horrible customer service! Spoke to the manager she said 30 minutes, 30 minutes has passed still waiting!!!!! I've time an oil change for a car they just did and it took them roughly about 20 minutes!!! I have waited over 4hrs just for an oil change!!!! Wow!! Do not recommend them for any auto services. They need to be more organized and prompt. This is not customer service satisfaction for sure!!! THIS IS UNACCEPTABLE!!!!!! What kind of business is this? They need to improve on their service!!! Wow they finally fished the oil change I got my car after waiting there for almost 5 hours!!!!! It is now 8:04pm.

I came in to get all 4 tires replaced, since my front driver side needed to be replaced and left…read morewith more issues than just needing a new tire. After spending $700 on tires; you think they'd be a little more careful and resolve issues instead of cause more issues. Now I have to turn around back to the same Walmart, and make a claim because they do not want to fix their issues. And then they belittle their customers on top of it. It's just so unorganized and a mess

I called to get my car service from these guy. I saw they had very good reviews on google. Im in…read moreNew York so and I was desperate to get my car back on the road. I. I told him I had oil leaking in my spark plugs and can he replace the valve cover seal, he quoted me 520 and said I must pay upfront before any work is done to the car. so I gave my friend the money to give to him because I can't do it myself due to me being in ny. so I come to find out the engine don't work so im out of 520 dollars. He told me since my sparks plugs don't work he had to replace them and I had to pay for the hour to install. I don't understand how that's a separate hour from the valve seal job when it should have been looked at when he had to change the leak going into the spark plug . he quoted me 250 for that job due to the 4 spark plugs being 120 an he took a hour install another 120. I felt very mad as it seem like a money grab to me because that could have been done the same time as the valve seal. after going back and forth he said I have to pay194 that's the best he can do. he also said he could of charged me to put a battery in my car and you know he charges by the hour so that would of been another 120. To add insult to injury after paying those high prices my car was returned to me with with tools and rags Inside the hood ,Parts of my car not put back where they belong. I have never felt insulted like that ever. for people that took a lot of money from me they didn't have the respect to put anything back

From the owner: Beyond Performance Tuning specializes in ECU remapping for 70,000+ vehicles. Marcos Bosque is a…read moreViezu-approved dealer with 15+ years of experience in performance automotive services. Viezu specializes in European luxury vehicles, but our software can tune semi trucks, combines, motorcycles, boats, and most other vehicles.

If I could leave a negative star review, I would. Probably the worst car experience I've had in my…read morelife. I had my car towed here after they said they could fix the key to start my car, after 5 days not only did they not fix it, I'm being charge $110 for nothing done. The employees had no communication on this matter, we had to hound them for updates to which we got no information unless we poked and prodded. I can't express enough that coming here will eventually cost you in a way you don't like, beware.

Would like to put negative stars. Do not use this place. Total ripoff. Charged double what the…read moreparts cost and double labor.