Great staff! Everyone was so warm and took time to explain things to you. Very helpful! And the…read moreDoctor is amazing! I highly recommend this place for all your vet needs, they even have an "in house" groomer that was bomb!

So far, Compassionate Care has been absolutely fantastic - seriously - they are great. We care…read morevery much about our pets, want the best for them and are proactive with their health / vet care. Our family used another vet in town for over two decades, but they started to really decline. The vets wouldn't see patients anymore. Instead, unqualified "techs" pretending to be DVMs were doing all the exams, procedures, attempting to diagnose and treat "patients" - everything. We were paying for DVM care, but not getting it and our pets were painfully suffering the consequences. After many SERIOUS mistakes made by their "techs", that could have been disasterous-it became obvious that it was a matter of time before one of ours ended up seriously hurt, or WORSE. I was very worried about leaving that clinic after so many years of trusting them, but it was honestly the very BEST choice we could have made. Compassionate Care is absolutely awesome. They are responsive, attentive and the competency of the entire staff is clearly superior. One of our dogs had been suffering for years with ear infections and we had spent hundreds with the old vet clinic trying to get it cleared up - we were in every month with the same issue. Dr. K immediately identified the problem and for the first time in YEARS, that pooch is now happy, comfortable and has clean, HEALTHY ears - you can tell he has finally found relief. I just SOO wish I'd come here much, much sooner. Very happy with the CC team and we are all extremely appreciative of everything they do- and I would strongly recommend them.

I drove an hour one way to take my furbabies to them for getting spade. My cat and dog. They did…read moreamazing with them. They are so nice if you're needing reassurance that all is good. They answer questions great! They let my dog have her stuffed animal in the kennel after her surgery. Just all around great staff and doctors!!

Id give 10 stars if it would let me! They don't over charge, they care about your pets, and they…read morewill go above and beyond for their pet patients. I have found them to be nothing but reasonable and compassionate. It only cost me $120 to neuter my 100 lb Labrador compared to the $500-600 quotes in Iowa city (Which is appalling). When I had to euthanize my pet skunk (whom I loved dearly) it was $30 vs $120 in Iowa city (again, appalling). They have treated me and my pets with dignity and afford people the ability to properly care for their fur babies and farm animals. So I ask you to keep in mind that people forget that surgery is complicated and not without risks. For every 500 surgeries there is going to be 1 or 2 that have complications. Don't listen To the negative comments from the Karen's of the world.

We couldn't be more happier than we are with the training we got with Loyal Start. Michele is very…read moreknowledgeable on dogs and their behaviors, obedience training and how to deal with bad behaviors to get positive results. She shows you how to be firm with your training that is consistent and that is less stressful on you and your pet. She's just a phone call away that offers support, answers any questions you might have about a lesson, or is willing to help troubleshoot a problem or new behavior you are experienceing. She is very compassionate and caring with your pet and your success. These classes were well worth there cost. I left there with the knowledge and confidence to continue what she showed us to have a happy and well behaved loving dog. She also knows the best products out there to use for your dog.

We started out in Michele's puppy preschool program when our puppy was just 9 weeks old. She…read morereally helped us with tips on potty training, crate training and walking on her leash. We continued on with her relationship building class and now have a 5 month old puppy who sits in her place for an extended period of time, comes on command, walks off leash, and is overall is a well behaved addition to our family. I highly recommend Michele and all her knowledge!

Pepper starts his happy dance as soon as he hears where we are going and the closer we get the more…read moreintense is his demonstration. The staff is first rate, caring and making a fuss over the patient while providing the best care. Care is very reasonable and couldn't imagine taking him anywhere else.

I would like to start, whenever I tell my dog Macho that we are going to the vet, his tail wags and…read morehe gets excited, I have never had a pet do that. Ever since I have taken Macho to Cedar Heights Pet Clinic my pet receives the greatest treatment. Macho goes there frequently for bathing because he loves working with the vet techs and the groomer. They are very knowledgeable, and their advice has always helped with anything my dog Macho or my cat Tommy needed. It's nice to see a vet clinic who know your pets by name and care about them, like your pets are their pets.

I have 2 Maltese that I purchased at 2 different times and I wouldn't trade them for nothing…read more They r very friendly and everyone loves them

Could be alot cleaner, and the puppies need more space. But I absolutely love love love my baby…read moreSteven. He has been an amazing addition to our family and I now have a pomeranian obsession, hes my first but not my last!!!

Amazing work!! The training staff went above and beyond for us. Our mastiff refuses to walk, but…read morethe staff got her to walk. She now walks amazingly. They also got her to sit and wait on command! We couldn't be more grateful for all they did. We have had our dogs stay in the resort on multiple occasions and never had to worry about them. Our dogs get treated like they do when they are home, lots of love. Thank you for all you guys do and we highly recommend the resort both for training and to board!

I am sharing this because I would never want another pet owner to go through what we have…read more We boarded our two dogs at Rock River Pet Resort and were shocked by the condition they were in when a friend picked them up. Both dogs were covered in feces, including Cooper, who had feces on his face. We were told this was because they had accidents, our boys do not have accidents in their kennels, which makes me seriously question whether they were being let outside. Our dogs are house-trained and, while accidents can happen, no dog should be returned to their owner covered in feces from head to toe. Cooper became violently ill with vomiting and diarrhea and was up numerous times throughout the night, something he had never done before. Both dogs have also been acting fearful and unusually anxious. They stayed glued to my side and seemed uncomfortable and distressed, which is completely out of character for them. Our dogs are family members, and we trusted Rock River Pet Resort to provide them with safe, attentive care. Instead, we brought home dogs that were filthy, stressed, and in Cooper's case, seriously sick. The emotional toll of watching him suffer and wondering what happened while they were in their care has been overwhelming. I am honestly sick over this entire experience. Seeing our dogs returning in this condition and watching Cooper become so ill has been heartbreaking. I would not wish this experience on any pet owner.

I started taking my dog here 3-4 years ago. I got an outrageous quote for surgery on my dog at…read moreanother vet hospital and got a 2nd quote here and loved them so much I stayed. I feel like he is getting great care. They also have a ton of experience with dogs who are highly dog reactive so they let us wait in the office instead of the waiting room and let us go in and out the side door. Very kind staff.

Great meeting and vet seems knowledgeable about our dog's disease and how to treat. I like that…read morethere is 24 hour emergency setbicecand saturday morning appointments. Close to home in Cedar Falld

I brought my 11-month-old Labrador here for his very first grooming appointment based on positive…read morepast experiences years ago. While the staff was polite, the overall experience was disappointing. I paid for a full grooming package. After picking him up, it was clear that several of those services were not completed and his shedding was noticeably worse than before the appointment, which was the main reason I booked the service. At pickup, the interaction felt somewhat rushed and tense. I was told that my dog had been difficult and was stressing other dogs, which made the experience uncomfortable, especially since this was not communicated during the appointment itself. I understand that grooming environments can be challenging, but clearer communication and a more professional, reassuring approach would have gone a long way. I understand that younger dogs can be nervous during their first groom, and I absolutely support prioritizing a dog's safety and comfort. However, I was not informed at pickup that multiple services had been skipped, nor was any partial refund offered afterward, despite acknowledging that not everything was completed. Communication and transparency go a long way, especially with dog owners. I would recommend that future clients ask very clear questions ahead of time about what will happen if they decide a dog cannot tolerate parts of the grooming process. I hope this feedback helps improve the experience for others.

These girls are fantastic! Allie my Bichon loves going there to get pretty. They know how to do a…read morereal Bichon cut. I highly recommend Shear Bliss Pet Salon!