Excellent service at a reasonable price. Loving our boy's…read morefresh cut! Highly recommend and we will definitely be returning.

From the owner: Over 18 years experience.read more

Very affordable prices for the same luxurious service you'd get at a spa in Iowa City for your pet…read more Worth the drive - sit and wait next-door and eat some delicious herb and Lou's pizza.

I don't generally like to leave bad reviews and go down that road. I just move on, but was so…read moredisappointed and disheartened at my dog's first grooming after moving back to Iowa from The Groom Station in West Branch, Iowa and not hearing back from the owner in response to my disappointment, that I feel the need to do so, for whatever it is worth. Not with $20 let alone $126. Here are pics of her recent groom job yesterday. I asked that they keep her long and that didn't happen and instead even shaved her bald in sections and very uneven everywhere. She didn't even have any mats yet, but that was her excuse. The pics don't even do it justice. Update: The owner did reach out and refunded the visit. She did want me to bring my dog back in for her to see (which I initially took offense to as if she didn't believe the obvious pictures but that is not why according to her).By then it would not look exactly the same since I had to do something to try to even things out while it grew out and I didn't want to cause my dog undue stress since I was not going to have anyone else mess with her at this time.. Luckily, it will grow back and eventually be back to normal but would be hard for me to be okay with same shop even with different groomer at this point.

Amazing work!! The training staff went above and beyond for us. Our mastiff refuses to walk, but…read morethe staff got her to walk. She now walks amazingly. They also got her to sit and wait on command! We couldn't be more grateful for all they did. We have had our dogs stay in the resort on multiple occasions and never had to worry about them. Our dogs get treated like they do when they are home, lots of love. Thank you for all you guys do and we highly recommend the resort both for training and to board!

I am sharing this because I would never want another pet owner to go through what we have…read more We boarded our two dogs at Rock River Pet Resort and were shocked by the condition they were in when a friend picked them up. Both dogs were covered in feces, including Cooper, who had feces on his face. We were told this was because they had accidents, our boys do not have accidents in their kennels, which makes me seriously question whether they were being let outside. Our dogs are house-trained and, while accidents can happen, no dog should be returned to their owner covered in feces from head to toe. Cooper became violently ill with vomiting and diarrhea and was up numerous times throughout the night, something he had never done before. Both dogs have also been acting fearful and unusually anxious. They stayed glued to my side and seemed uncomfortable and distressed, which is completely out of character for them. Our dogs are family members, and we trusted Rock River Pet Resort to provide them with safe, attentive care. Instead, we brought home dogs that were filthy, stressed, and in Cooper's case, seriously sick. The emotional toll of watching him suffer and wondering what happened while they were in their care has been overwhelming. I am honestly sick over this entire experience. Seeing our dogs returning in this condition and watching Cooper become so ill has been heartbreaking. I would not wish this experience on any pet owner.

My dog needed to have his teeth cleaned and some pulled.The Vet and his staff did an awesome job on…read moretaking care of my dog.They called and let us know how the procedure went and when to come in and pick him up.They explained everything that was done and also showed us how to disperse the antibiotics and pain pills..The staff was super nice in listening to us and comforting us with our dog!!! I'm extremely happy with the knowledge the staff had and how they immediately make you feel at home

This vet clinic is the best. My wife took our dog in without an appointment, and they squeezed us…read morein. Vet was extremely nice and warmed up to our dog before doing any work. Everyone was polite and friendly! I almost took home one of their cats that prance on the counter. Lol. Highly recommend!

I brought my 11-month-old Labrador here for his very first grooming appointment based on positive…read morepast experiences years ago. While the staff was polite, the overall experience was disappointing. I paid for a full grooming package. After picking him up, it was clear that several of those services were not completed and his shedding was noticeably worse than before the appointment, which was the main reason I booked the service. At pickup, the interaction felt somewhat rushed and tense. I was told that my dog had been difficult and was stressing other dogs, which made the experience uncomfortable, especially since this was not communicated during the appointment itself. I understand that grooming environments can be challenging, but clearer communication and a more professional, reassuring approach would have gone a long way. I understand that younger dogs can be nervous during their first groom, and I absolutely support prioritizing a dog's safety and comfort. However, I was not informed at pickup that multiple services had been skipped, nor was any partial refund offered afterward, despite acknowledging that not everything was completed. Communication and transparency go a long way, especially with dog owners. I would recommend that future clients ask very clear questions ahead of time about what will happen if they decide a dog cannot tolerate parts of the grooming process. I hope this feedback helps improve the experience for others.

These girls are fantastic! Allie my Bichon loves going there to get pretty. They know how to do a…read morereal Bichon cut. I highly recommend Shear Bliss Pet Salon!

I dropped my pup off for her first-ever professional groom, and I was anxious because she is…read moretypically nervous in new situations with strangers. Two hours later, she came out with a clean, shiny coat, nicely trimmed nails, and a happy tail! The groomers are kind and gentle. We'll be back for sure!

First time with our Standard Poodle. They did a fantastic job, we cannot be happier. It looks like…read morethey really took the time and made her look great. Will be going back

I signed up dog training for the 1year old dog we inherited from a late family member for Thursday…read moreat 7 PM. Was asked to move to 5 PM that day which was fine. One other couple was there also. I brought my dog the first 2 lessons but could not go the third week out of six. showed up the fourth week and was told the other people switched to a different day of training. Trainer did not offer to train my dog while I was there for class. I asked for a refund or gift card but manager said he was sure the trainer could help me find another class. None of them worked with my schedule. Did not receive half/3 of the six lessons after paying $149. trainer talked during most of first two lessons with little actual work with the dogs.

Every single time they have a deal going on like this last Black Friday by 50 or $60 with the stuff…read moreand get $10 in points. They've had something like that going on so many times in my account doesn't get it every single time. Every time they have a buy five or buy 10 get one free item or get two or whatever it is they never ring up.

Well, first off, my dog is an 8lbs shih tzu. They told me his hair cut would be approximately $53…read more I ended up paying $83. They cut his whiskers, and when I gave him a bath today I noticed a huge bald spot by his tail. Now I'm not sure how many dogs they had before him because I dropped him off at 9am and got him back at 1pm. Why????? Who knows. Won't be taking him back. $83 for y'all to cut a bald spot on my baby. Hell nah. Over priced for low quality work.

This is a lady who likes dogs. I don't care about that - what i care about is that she likes MY…read moredog! Actually, I don't care about that either - what I care about is that my dog likes HER! And oh boy, she does! When she sees us pulling into the parking lot she get all excited and tail waggy and can't wait to get to the groomers. From the moment we walk in our dog is treated with love and gentleness. She does a great job, and has always been ready to take our dog at the appointed time, and always finished when she's said she would be. Logistically - the place is right on Main street and it is easy to park there.

Moni did an excellent job on my Murphy! Just moved to town and grateful to have found our new…read moregroomer on the first attempt! Moni made sure she knew what I wanted from the visit and encouraged me to try a new look for my Yorkie. It was great advice and I love the results! They even gave him a "Little Angel Award" Great touch and made me feel better about leaving him. Definitely recommend Serenity Pet Spa!

If your looking for your dog to look exactly like you brought them in and wanna pay $80 for 30 mins…read moreof daycare then take them here. I'm going to go ahead and cut my own dogs hair from now on. Warning before you go here, they do not shave dogs they only do brisk trims. Not like we live in hot humid weather in the summer time. I would of only given one star if it wasn't or the cute $80 bandanna they put on my dog when they returned her.