went there for a oil change and they left my splash guard hanging by one fastener and it fell off…read morewhen i got home i went back and the insisted my car didn't have a splash guard so i went home and checked online and sure enough it did have a splash guard. I will be calling the owner or corporate to get this problem resolved because they lie to you, so they don't have to repair what they f----d up

Went for an oil change, they left the cap off the oil pan, so they gave me 3 free oil changes for…read moretheir mistake. Went for one of my free changes and left with AC not working (was working okay prior), my AC still does not work. They are a very trashy redneck owned business. They just want your money, whether they do the correct job or not.

They always go above and beyond to make sure my vehicle is running smoothly and they don't charge…read morean arm and a leg for any services.

Was quoted 270 for a coolant reservoir replacement told em no went to pick it up then it was 180…read more after taxes and all that's ok I guess ‍‍95$ hr charge for something that took 15 minutes is ridiculous and vehicle was left overnight and today I went to change my rear blinker and my jeep tool set is gone no one gets in my vehicle !!!! But really friendly people besides me pushing in the clip it looks great. wanted to get new tire but was scared to be over charged with the 270 being said twice in the voicemail it was no a

This trip started like something out of a comedy -- if that comedy starred two sleep-deprived…read moreparents, a sick dog, and two kids under 10 running like caffeinated squirrels. After a vet visit that tugged on all the heartstrings and a 4-hour drive filled with snacks, questions, and one thousand "Are we there yet?"s, we were running four hours late to our campground reservation. Naturally, because Murphy's Law never takes a day off, 30 minutes before arrival -- bam! -- flat tire. Cue panic. Cue grumpy kids. Cue that feeling of "this is how horror movies start." But then -- cue MAVIS, our real-life roadside heroes. We rolled into Mavis with a tire that was flatter than our energy levels, and within minutes, Nichole and the team had us back on track. They quickly diagnosed the issue -- a bad valve stem -- fixed it with professionalism and care, and most importantly, made sure we were safe. They didn't just patch a tire; they patched a day that was dangerously close to falling apart. So THANK YOU to Nichole and everyone at Mavis. Your kindness, speed, and smiles made a huge difference to a tired family just trying to make it to their vacation. You turned Murphy's Law into a minor speed bump, and for that, we are truly grateful. Highly recommend these folks -- not just for your tires, but for your peace of mind.

I was passing through on my way home to Charlotte when I picked up a piece of metal in one of my…read moretires and the tire was losing pressure. I had not long passed by the store. I looked them up and saw they were closing very soon. I called and they said to come by. They patched my tire and got me back on the road in no time! They were extremely friendly and provided exceptional service! I would definitely recommend!

Shout out to the auto technicians at Walmart in Forest City, NC. (Especially Aaron and Reese)…read moreMy tire lost air pressure when the temperature dropped a few weeks ago and they put air in it. Then Tuesday it happened again, but this time discovered that it had a roofing nail in it and because it was in the sidewall it couldn't be repaired. First I went to the Chevy dealership, since this is where I got my tires before and I thought I had the roadside tire protection (not the case), so they gave me a quote to order a tire ($190.xx). I called Walmart, they had the same tire in stock, took less than half an hour from the time I checked in to when it was ready to be picked up, and it was a lot cheaper too ($141). was super helpful.

I went for the first time today, and it was great! I was treated with respect, and got to get…read moregroceries at the same time while they worked on it. They said it would take 25 minutes, and they finished in 8 minutes! I was shocked when I found out! Things worked out for me. I would recommend here if nowhere else is convenient to go to in order to get the job done.

Today my partner was discriminated against in terms of the bathrooms were inaccessible to disabled…read morepeople. The only excuse was given, was that the building is really old. That it was built before the 1940s. That is not a cop out to adhering to Ada guidelines. We will be following up legally in this matter. As this is discrimination, and across the street we dealt with the exact same problem of being denied restroom access. That's a big corporation. But you're a small business, and you should have accessible restrooms and a handicap ramp. Neither do you have. We will make sure that this changes. A person that's disabled shouldn't have to fight to use a restroom in an area that knows people will be waiting. It should be large enough to be used. There should be a ramp so there's not a constant struggle. There are laws in place for this purpose. Have some respect.

I took my car in to have air condition fixed. the only thing they did was "shine a blue light on…read moreit" and Freon was added. I thought they diagnosed the problem and fixed it. I was not instructed by anyone to bring it back if it gsve anymore problems. now I'm driving through Texas in 100 degree weather with no AC! I had to take it into a shop for diagnostic snd repair estimate. they determined it needed a whole new compressor snd air condenser-which I was prepared to pay for that repair at In and Out! but instead of throughly checking it out I feel like they pit a bandaid on it!don't take you vehicle there. was of time and mone and could leave you stranded in a dangerous situation!

I am a car person. I love cars. I work on cars. And certainly, I appreciate mechanics and…read moreunderstand the difficulty of their job and all they need to know to be good at it. I am also a very loyal customer. I recently received a quote from the shop I have been using for the last 5 years (as long as I have owned my current car), that seemed somewhat excessive. I did some research and my thoughts were validated. So I did more research and found Cowan Tire and Auto. They had too many stellar reviews for it to be a fluke so I gave them a call and explained my situation. Even though they were slammed (as good shops always are) they said if I could drop the car off they would try to work it in to take a look and give me an estimate. I was prepared to leave it there for 2 days just to get inspected. I got a call at the end of the day with a report on the issues. My mechanic had recommended back brakes, new parking brakes and brake flush and gave a quote that was over $1300. Cowan gave me a quote for HUNDREDS less that also included new front brakes. On top of this, they took the calipers apart to clean and lube them so they did not need to be replaced. AND they did all this work the very next day because the car was already taken apart from the inspection. I am beyond grateful for their honesty, integrity and all around great service. They have earned all my future business as long as I live in the area and I will certainly be shouting about them to anyone looking for help with their car. 6 stars

My first visit to Cowan Tire was for a tune up on my Jeep Wrangler. The staff provided outstanding…read morecustomer service. The waiting area was comfortable with Wi-Fi and coffee. The service team explained their procedures and 30 point inspection. A couple of hours later, my Jeep was ready to go. Based on this visit, I am working to schedule my Jeep Grand Cherokee for transmission service.

I had a great experience while visiting this shop, the technicians are top tier and really know…read moretheir stuff.

terrible place to go would not recommend going there. Stephanie the lady running the shop made me…read morewait forever before getting my vehicle back to get a flat repair. she also talked to me like I was stupid. she also treated her technicia like crap. would not recommend anybody going to this place.

Come for an oil change. They have discounts on their website ( 20 percent off)…read moreI called ahead to ask if they were busy. No wait so perfect Very friendly and quick service. Explained everything I needed to know They have inspections too I I like that I can wait in my car Very good value with the discount

Shelby Valvoline by far worst service I've ever encountered. As a longstanding and loyal valvoline…read morecustomer over the years, sad that the poor experience at once poorly run facility has caused me to never frequent valvoline again