My 2012 Acura TL needed a bearing replacement and rotor/brake pads because there was a loud bearing…read morenoise and strong pulsation when braking. I visited dealership and a couple of shops at Farragut and their quotes are much higher than MR.Auto. I'd like to buy my own parts because I can get good brands with good reviews from reliable stores at a fair price. Most mechanic shops in this area don't accept your parts (and then charge you double the price) but MR. Auto do accept my parts. So I eventually chose to do with MR.Auto and I am very happy I did. If you are looking for a reliable, responsible and affordable mechanical job, this is the place to go. Mike is friendly and easy to work with.

From the owner: MR. Auto Repair is a family owned and operated full service automotive repair shop in Louisville…read moreTennessee. We pride ourself on loyalty and satisfaction. Our goal is NOT to make as much money as we can on each car, our goal is to create relationships, build friendships, and give people a service that they can afford and trust. Call today to set up your first appointment.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

We had a car battery issue and being that we were on vacation, I had no tools and it was close to…read moremidnight. Tre responded immediately. He picked up the battery needed for our vehicle came to our location and had it swapped out in under an hour. This man had a great attitude and was very kind, considerate, and polite. He saved our vacation! I hope that I will not need mechanical services again, but if I do, I know exactly who I'm calling! Thank you Tre!!!

Brandon at Twin City Collision Repair Center was great to work with and they got my vehicle fixed…read moreafter we were rear ended He was great with follow up and communication through the whole process.

Excellent work done by Twin City Collision in Alcoa. My SUV was parked in a restaurant parking lot…read morewhen a young man lost control of his car, hitting a streetlight which fell on my roof. Mark Creasey was fantastic to deal with. He worked with the insurance company and kept me up to date on the estimate, repairs, parts orders and ultimately presenting me a brand new looking roof on my 4 year old SUV. They even washed and detailed it. I wish more company's ran their businesses like Twin City Collision.

I'm writing this on behalf of my mother who brought her 22 year-old-vehicle for service and was…read morebilled $2311 for repairing a timing belt (water-pump kit), cleaning manifold covers, replacing some cheap gaskets, two drive belts, and two hoses. Oh yes, and $65 for rags and cleaning supplies. By the way, my mother's car is worth about $4000. Do they do good work? Well, let's put it this way. You could go to a shop in Beverly Hills on rodeo drive and pay less money than these folks would charge, they are on parr with going to a dealer. They took my mother in, charmed her, promised her the moon, encouraged her sign a document, and did not provide her a written estimate. I'm quite certain they didn't because I was with her the entire day (on 6/15/2026). They finally emailed her a written estimate 7.5 hours after she gave them the car (4:03pm, she had dropped the car off at 8:30am). They provided her a few paltry discounts $100 discount for being a nurse, yes she spent 50 years saving people's lives, and waved the $65 rag fee. They charge $152 (and change)/hour for labor, they do not post this in the shop, they up-charge their parts 100% over retail (a matrix, Steve, the office attendant says), and then boom, they work their "magic." After most of the work was done, they called and said "we have a great price for you, $2500, and by the way "we broke an engine mount, I mean, we found an engine mount broken, yes, that's right, we found it broken, another $58." When I confronted "Steve" and his friend "Parker," he said "we told your mother everything, and told her the price, she agreed to everything, was happy about it, and said....... yes." They did NO such thing. What a pair of liars, it was like watching the Trump regime on capitol hill answer questions about the education department. When pressed further Steve said, "SO WHAT if she didn't get an estimate, she was here in the store and she signed a form authorizing work." When something doesn't make sense it's always a lie. Ahhh, there we go, that's how we do business at Attkisson automotive? Steve later said, "if your mother is not competent that's her issue." So, my mother is incompetent because you're a liar? We ended the conversation this way: Steve: "You're not getting your car, I'm not losing my job, I don't make any decisions, I have Parker next to me who will back me up, my boss is at the doctor with her daughter and she's not available to talk to you." Myself: "Do you have a mother? You do? I hope you don't treat your mother the way you've treated mine, I can see why you don't make decisions," I paid the fee myself. Tomorrow I'm going to take this car to another mechanic to verify they've done the work properly. I don't live in the area, I'm visiting from out of town, and where I live it is illegal to begin work on a vehicle unless a price is discussed. If it's not illegal here it should be. My mother could have asked for less things to be done, refused service and gotten a second opinion, or better yet, not done business with these folks. I'm very reticent to write negative reviews because I do t want to damage people's business, but this experience was mortifying.

I highly recommend Attkisson Automotive! We've used them several times over the years when they did…read moregreat work on our 1997 Jeep Wrangler (which we still have), and our 2011 Toyota 4Runner that our son now owns. Our latest service was on a 2007 Buick Lucerne that was gifted to our grandson from his Great Aunt. The car needed service on the AC, power steering, hoses, and belts since it had sat for a while. Parker & Steve were great to deal with and our grandson now has a reliable car to drive to and from Motlow State which is 3 hours away.