I've been coming here every other week for the past few years. The shop looks great and they've got a fairly large selection compared to the other smoke shops in town that I've been to. They've got pretty great prices on Kratom and the people are usually attentive and helpful. As a side note, I'm usually only here to buy kratom, but I've bought a few disposable vapes here on occasion and they've always had me try it before I leave to make sure it working correctly which I appreciate. read more

Ran in at 9:45 am in search of something specific. I was greeted and assisted immediately by Cody and Mackenzie jumped in with added information of the item I was purchasing as well as some gummies I wasn't planning on buying while there, but did. Both of these employees were very helpful and friendly, kudos to them, this is now my new go-to shop. Thanks Mackenzie & Cody! ;) read more

Æwesome peeps with a cool vibe... Swing through if ya find yourself in the area. They're very helpful and go above and beyond to make sure they're there for you if you have any questions. Pricing is on point read more

Don't buy your vapes here. Vapes stopped working right after leaving the store. Came right back and they would not replace them or refund them even though we had just been in the store 5 mins before it happened because of their policy "that once you leave the store they don't refund. Offered a discount on new vapes after 40 bucks wasted. They probably know half the cheap vapes they are probably selling for way more than they should are going to fail and have that policy for that exact reason. Stay away from their cheap vapes... This has happened more than once and only attempted to get them refunded this time because I had literally just been in the store a moment before they stopped working. They don't even have a great selection of other pipes and stuff either... Most of their products are vapes that they obviously expect to fail or they wouldn't have that policy. Don't waste your money here. read more

I thought only people skimped now I gotta find out smoke shops skimp too I was a regular customer too. Never going back now. read more

Fatty's Smoke Shop - rip off - Tobacco Shops Near Me - San Marcos, Texas

This place used to be my fave head shop in town but on several occasions i've come into the store to see employees not wearing a mask. Hard pass. read more

This smoke shop gave me fake vapes and then would not refund or exchange! definitely not the place to go and waste ur time i should've looked at the reviews ahead of time but i just went to the closest place read more

I live in the next town over and was looking to pick up some glass so my friend took me to this place. Big mistake. For starters when I walked in the employee working was not wearing a mask. Secondly, I found a glass piece I liked in a box. When I got home and took it out of the box it was broken. I tried to take it back the next day (just to swap it out for another one, I didn't even ask for my money back) and was refused. Even though it was broken when they sold it to me. So if you're looking for glass or good service don't come here. There are much nicer shops with nicer people and better products at the square. read more

Recommended me a $30 torch, got home and it does not work just clicks, call and ask to exchange it, literally 5 hours later, and was told no. Thanks for guiding me into a worthless purchase. I love wasting my money on broken, old inventory. Dust off your stuff and test it's functionality, or just admit to scamming people. Really used to be my fave place too, I miss old management. read more

I love this smoke shop. It's the only one I'll go to now. The staff is wonderful and so helpful. They have beautiful blown glass pieces Go in and see them. read more

Fatty's Smoke Shop - Fattys smoke shop Thanks - Tobacco Shops Near Me - San Marcos, Texas

What's the deal with nobody ever answering phone calls here? I like to call before I go into vape shops to see if they have specific coils so I'm not wasting my time driving all the way here to leave empty handed. read more

Let me just start off by saying as an avid smoker this shop has nothing appealing to the eye, the store crawls with a minimalist style and very bland atmosphere. One time whilst shopping here I overheard the employees being gaslight in the back and if not manipulated and makes me wonder if they're even being paid enough. I advise you shop elsewhere. read more

This is the best headshop/ store in whole Austin area and I've been to them all. They just remodel the store, and it looks fantastic plus selection top notch. Moreover, the staff is superb! I could not recommend it enough! I'm lucky to have lived / traveled a lot places. I have been to 100's headshops and I can say without doubt Fatty's in San Marcos one the very best when it comes to service. There is a fellow Justin who works their and he is the most knowledgeable, friendly, and helpful employee in his industry. Also, there an employee named Miranda with such an awesome an inviting attitude that you guaranteed to leave with great new product plus smile on your face. Combine this great staffing, product and design with fair pricing to get easily on the best stores around ! read more

It's always a pleasant experience to come into any fattys but San Marco's is my favorite. They're located in a discrete strip center, off the beaten path. Robin and Alex helped me today and from the moment I walked in the door, Robin was very knowledgeable, attentive and accommodating to exactly what I needed and then some. Alex came in shortly after to assist me and offer help if needed. These gentleman were so kind to let me browse and ask silly questions about all of the pieces they have. I will always recommend this place because the quality and variety are exceptional; not to mention the owner is a boss ass bitch and I absolutely love her!!!! read more

Fatty's Smoke Shop - Love this place! - Tobacco Shops Near Me - San Marcos, Texas

Just bought a vape so burnt it would set off ur fire alarm, when i asked to exchange it they hit it and confirmed it was burnt... then told me basically go f myself. went right to the trash and completely wasted my money. read more

Had great customer service from Quinn today and helped me pick out some great stuff. Liked the vibe and the professionalism. Our old fatty's wasn't as good. read more

Probably the worst smoke shop. Writing this in hopes of the owner or someone higher than a manager to talk too. The manager was disrespectful and very sarcastic to me even though I had a complaint about a defective product they sold me a day ago. I would just like my money back or something. Feel very cheated and heavily in shock of how bad the customer service is . Thank you please help read more

Gave this place a few chances but each time I've been there it's like the staff is almost annoyed that a customer is in the store. Won't be coming back to this one again. read more

they will upsell you on fake vapes and scree you out of your money. real vapes don't burn out after two puffs, or stay stuck on until they burn up or potentially cause injury. seriously, don't bother with this place. read more

I am a regular here, love the place. They always have what I need, which is the greatest. The staff is unbelivably sweet, and will try to help you anyway they can. It is very comfortable and calm environment and I enjoy my time there. Would recommend, it's my #1 read more

I love how as soon as you walk in, they are so quick to help you with whatever you have questions with. Very friendly. I wouldn't have it any other way! This shop is the only shop that I go to. It is so close to home too :) They even order what you are looking for if they happen not to have it at the time you come on, (which they always pretty much have what I am looking for), but they will get it next order for you! Keep up the excellent work guy's!! read more

This place used to be my favorite smoke shop bc they used to have good prices but now they are just taxing like crazy. Prices way too high don't waist your time and money here. Take it to another smoke shop that has better prices read more

They don't have a customer satisfaction policy and can lie to your face then laugh at you for it. They don't value their customers so I will not be returning. read more

Went in this place not too long ago and was able to make a couple of purchases I was not able to make at other shops whether the reason was price or availability, which is good. Also its phenomenal this shop stays open till midnight as you would assume all glass and smoke shops would. I have not reached over the top service here so I cannot put a perfect rating, but overall, great place for all your smoking needs read more

They sell defective products and will refuse to let you exchange any product no matter how soon after you bought it. A lot of their items are extremely over priced and id urge anyone who thinks to make a purchase here rethink what they are doing and just order it on Amazon at a 3rd the price. read more

Great store! The employee who helped me was very polite and professional (which can be rare at establishes like these). He was able to find what I was looking for in the back and since it was a discontinued product he gave me a great deal! He didn't try to force me to upgrade my device but when I showed interest he was knowledgeable and even directed me to go to a different store to find a better price because they didn't have any MOD's in stock that he recommended for me. Beautiful glass pieces for all your medical needs as well! read more

Rob who is the owner was very generous, showed me everything I needed to look for, made my day. Fatties has everything, rarely out of product. Will always be coming back. Thank you Rob! read more

Justin needs a raise. He's very personable and knowledgeable on quite a few products.

Purchased a glass piece for my set up, because they seemed like nice guys. Problem was that the bowl didn't fit my setup, but when I went to exchange it they referred to a no refunds/exchanges store policy. When I explained to the guy that the bowl was unused and completely new he threw up his arms and said "Sorry." Here's the thing: both visits to this store were at different times of the evening, and during both visits I was the only customer in the store. Doing the math it's clear to see that there would be zero loss to the business by exchanging a piece they suggested I buy, which ultimately was unusable. I would've taken a cheaper replacement, so long as I could use the stupid thing! No, instead they'd prefer to ruin the potential for repeat business and risk bad online reviews for the sake of enforcing a dumb policy that gets them nothing, but gives me a glass piece I can't use and a headache. read more

My friend and I came in to buy a new quartz nail tonight. We've bought the same exact Chinese knock off nail probably 3 other times for $20, each time... But tonight it was suddenly  $35. Unfortunately, I noticed after I had already paid... That's when we started to have problems. We explained that we had previously paid $20 and would like a refund. Well that's apparently not allowed... which usually I'd understand considering the type of glassware and the use for it, however WE HADN'T EVEN LEFT THE BUILDING! We've been long term, happy customers at Fatty's for a very long time; my friend even sold his glass there. Never had a problem before, but this new manager sucks!! BRING BLAINE BACK!! The customer isn't always right, but when you're very blatantly ripping someone off... WOW!! Looks like Marvelous has another new customer and they price match!! read more

Fattys smoke shop is easily one of the best in San Marcos. The staff is super friendly and helpful, and the Manager really cares about customer service. Everything is nice and clean. read more

I love fatty's but tonight I found myself very disappointed in them! Im a loyal customer along with my boyfriend. I was interested in purchasing a grav lab steam roller which was $40. I went over to marvelous smoke and they had the exact same steam roller for $25. I go back to fattys and ask for a price match and they refused to do it. I was sad to walk away from them but you don't do your loyal customers like that. If you need smoke stuff go to marvelous smoke , they will price match!! read more

Chinese knock off stuff....half their stuff won't work right and they won't accept exchanges even. Stick with planet k.

Clean, bright and very professional place. My husband and I checked this place out at 10:30 on a Wednesday night and it was busy- the one guy working there was hustlin'. They have an extensive selection of large glass pieces, and from what I saw it was a nice mix of national and local stuff. I wish they had more variety with the small pieces, but we found one that was just right for us, and not too spendy. Thanks, Fattys! read more

I came to Fatty's looking for a good quality water pipe, and Sebastian helped me find exactly what I was looking for. He was very helpful in giving me information to make my decision. Very friendly staff and well priced, would definitely recommend to my friends. read more

I had a terrible experience at this location and I can NOT get a hold of the manager or get him (THEM) to return my calls, I also asked if I could get the name of the owner and the employee said that he don't know who own the store, how can you work at any place and don't know who owns it??!! I am very disappointed and so ANGRY I will NEVER purchase anything from this store..... HORRIBLE CUSTOMER SERVICE, SPECIALLY BY MANAGEMENT........ read more

Bought a $500 water pipe from Fatty's and was disappointed to find out it did not work at all. Despite the fact that the piece did not function the owner was unapologetic and refused to exchange the piece even for store credit or a pipe of lesser value. I'm sure they have some good pipes but this shop has no problem completely ripping off customers. read more

Great service came in while the manager was here and he helped us through our entire purchase!