my partner and i have both been coming here for years. best salon in buffalo hands down!

1 star just because I actually liked my hair. For customer service it would've been like 0 stars. I went in for an updo for my sisters wedding. My sister and I were late. The other 5 girls in the party made it on time but we were late due to an appt that was right before this. The brides maids called us and explained to me that our stylist was not happy we were late. Understandable. Her reaction to the rest of the party and us upon arrival was nothing less than unprofessional to say the least. Before we got there she was storming around and banging things and being vocal about how upset she was. I was also very confused as to why one of the other 5 girls getting their hair done could not go before us since we obviously we're not using 7 stylists?? When we did arrive and apologize profusely she gave us the cold shoulder. As did the receptionist. She said less than 5 words to my sister and probably no more than that to me. The owner, who was next to us, was similarly cold to her client in her chair. All I could do was observe the place since my stylist wanted nothing to do with me. I was charged $65 for 45 mins worth of work. I tipped her $15 because I know how it is to work off tips but realistically if she would have been at least understanding and accepting of our apology she would've gotten a lot more. I had planned on it but after the way I was treated I just couldn't do it. Too bad. I am a very faithful customer and they could've gained my business. But now because of their reactions I am so appalled at how we were treated that they get this review. Maybe they will think twice before treating a paying customer like crap! *this in response to the craziness that Dana wrote below. First off I am not a liar. I apologized 3 separate times. When we walked in the door, to Julie as my sister say in her chair and then again when I sat in Julie's chair. Here's the thing, were we late, yes, did it put Julie's day back hours...nope! 20 mins late is what we put her back and from the look of other reviews this is actually better than what they typically run. I sent a text at 1:19 to be picked up and we were scheduled until 1 pm! Was I sorry I did this, absolutely! Was Julie understanding and did she act professional, nope! What Dana also fails to mention is that my sister's hair did not take anywhere near 2 hours! She had it straightened...no up-do, no fancy, nothing! Straightened and had her long bangs twisted and pulled back. I could've done it had I known that was what she wanted! The point of this review, which Dana is missing, is that her team did not treat us well. Late or not we were not spoken to by anyone in that place! How do you think it's ok to treat people like that?? Also, when I was called by the bridesmaids and told Julie "was not happy" I asked to speak to someone, the receptionist, Julie the owner, anyone to see what options we had because we were late. I was told that that was not a good idea that Julie was angry and stomping around and that no one wanted to speak to us. How can you say we were not treated poorly?? This girl was afraid to put someone on the phone with me?!?!? That alone speaks volumes about the behaviors that were being exhibited by your stylists that day! I find that people's true colors come out when something they don't like happens. And the true colors of the salon came out that day. This could've been a much different review had Julie said something to me other than a curt "uh-huh" when I apologized to her. As a salon owner you definitely need to do some coaching around how you want your stylists to act in not so perfect conditions instead of excusing their behaviors on the actions of others. Was I happy we were late...absolutely not! The circumstances behind why were late have no bearing on this review and for Dana to again make excuses that we were treated poorly because we deserved it for being late is just a look into what kind of business owner she is. read more

So cute! I walked by on my way to dinner at Hutch's and just had to come check it out! I've only been for a wax, as I get my hair cut at home in NYC. I've been desperado for a waxing place while on exile in the B-lo, and finally found my home. Shianne is truly the waxing goddess extraordinaire. The blessedly short time I spent with her (really, your wax should be quick quick) was a delight and got the job d.o.n.e. read more

First time here & I can't recommend this place enough! I initially called to schedule an appointment for next week but they didn't have any spots until the following week. Lucky me a few spots opened up near the end of the week & I took it. The interior is simple & clean. Andrea cut my hair & she listened to exactly what I wanted. It came out perfect! (even my boyfriend complemented my hair & he rarely notices anything!) She was also helpful in suggesting different hair styles/colors & products when I vented to her about my hair issues (mainly the lack of volume & the boring factor). She used one of the bumble & bumble hair products on me & I loved it. If I didn't have my Ulta points to spend, I would've got the product right there! I will be returning for my next haircut & possibly something interesting like color added into my hair! Maybe even with my mother because I noticed they do awesome short/pixie haircuts. Also, if you're looking into buying or trying out some bumble & bumble products, they carry a huge range products! read more

Fawn and fox is easily my favorite salon ever! I'm very picky about my hair, but I trust Noah with it! Both times I've went for a hair cut, he listened to what I wanted, we talked about what would look best with my hair (a tricky combo of differently-sized curls that is a mess if cut wrong), and I left looking like a million bucks with hair that I have no trouble styling on my own at home. I've also never had to wait past my scheduled appointment time, but I wouldn't mind much if I did - their waiting area (and salon in general) is gorgeous, with free tea and coffee and lots of hair products and magazines to look at. I've never once felt like I was talked into buying any products, but if you want to pick a few up, they have a huge selection. I always feel like my hair is in good hands here, and would definitely recommend it :) read more

Fawn & Fox is without a doubt the best salon in Buffalo. When you arrive you are offered a warm drink and welcomed with a smile. The stylists are incredibly talented, the design is excellent, and I always leave feeling good. I only wish my hair grew faster so I could go more than once a month. read more

I still love this place! You can't put a price on being able to walk into a hair salon and knowing your hair is going to look great when you walk out of there. Julie is still my girl! Ugh - I wish I could just take her with me wherever I went. And her hair always looks great (which means that I could probably trust everyone else in that salon too). Again, I'm never going to looking to get my hair colored (the price of having jet black hair) but the haircuts are great. read more

The most amazing new salon with the areas top stylists. Years of experience combined with immaculate taste, you will not be disappointed.

Wish I could do a 2.5 on this one! I've had my hair done by Amy a couple of times and was pretty happy with the job she did. She was sweet, attentive and did a good job. My review is low because I went back for a brazilian wax and it was a terrible experience! I really wanted to make Fawn & Fox my regular salon rather than treck across town for a wax, but alas. The woman who waxed me actually hurt me. It was a weird small space and she cursed and tugged at me. And this was an expensive wax! To top it off, when I went out to pay, I walked up on her talking about me rudely to the woman at the desk. Are you kidding me? Now I feel uncomfortable coming back for a haircut too... read more

happily followed my hair goddess, Kristin, here from her old haunt on hertel, and have not been a bit disappointed yet! and what a relaxing, fun experience in a fantastic environment! if you're looking to get your red headed groove on, Kristin is your girl. her cuts are also superior, and she often helps me break out of my hair style rut with fresh suggestions and new takes. having experienced a hair salon nightmare in middle school (i still shake when i hear the word 'perm' *shudder*), i am hesitant to be very trusting of stylists, and i usually waltz in with photos in hand. since the universe sent me Kristin a few years ago, i am happy to say my hair salon panic attacks are no more! she is incredibly knowledgeable, gives a very attuned consultation, and has always been open to modifying my cuts if need be BEFORE i walk out the door. her color skills are exemplary, and have brought me consistent compliments from strangers over the years. scheduling can be a bit tricky at times, but i chalk this up to Fawn & Fox being a new salon that is still (hopefully) working their kinks out. to avoid any potential delays, i choose to schedule myself for the first appointment of the day. hair salons are hair salons -- they are always going to overlap bookings, because sometimes clients are quick, and other times they are not. the atmosphere here is exactly what i would have chosen were i to have designed it myself -- peaceful, hip, serene, rustic yet polished. the staff has always been warm and friendly, and there is definitely a friendly vibe that they infuse the place with. oh, and the great tune-age helps too! can't wait to watch these girls evolve and grow into their own! read more

Love love love LOVE this salon and everyone in it. The women who work here are TALENTED, professional, warm, funny and kind, each and every one of them! I have had the pleasure of being in the hands of Dana (who I've known for over 10 years!) Kristin (who's done my color, gave me whats now my signature look (all her creation!) and cut my hair for the past 3 years at least) Amy who has colored me, Julie who styled me for an event, and Shianne who has worked magic on my brows and done all my waxing since we met. If I hadn't moved out of Buffalo, I'd certainly still be one of their MANY incredibly loyal clients. Everything about this place, from the artwork on the walls, the decor, the design, the hand wrought elements that pepper the place, the products they carry and ESPECIALLY the women who work there are phenomenal and without match in Buffalo or (in my opinion) beyond! read more

I love it here! The atmosphere is super relaxed and the girls that work there are awesome. Shianne is my brow goddess!! She keeps me laughing through every last appointment and has FINALLY evened my brows out after going to numerous other places and never being satisfied. Kristin is an amazing hairstylist! She is is always up for trying something new and crazy on my hair (I get bored with my style easily) and is the only person I trust with my ridiculously thick/often unruly hair! Thank god for these awesome girls!! read more

I recently decided to book an appointment for full foil highlights and cut at Fawn & Fox and I am so glad I did! Everyone here is so friendly, I was offered a beverage by three different people while I was there. The wait was short and everything is kept very neat and clean. I went in without a cut or specific color in mind and Amy did a phenomenal job styling for me! She was wonderful to talk to as well, I'm glad I have finally found a stylist in Buffalo that I want to go to regularly. I cannot recommend her enough, Amy is the best! Their prices are also very reasonable for the level of service and skill they are providing. I have gone to other places where just partial highlights have cost as much as full highlights and a cut will run you here. Love Fawn & Fox! read more

Sheyenne (sp) did the best wax I've ever had. It's a lovely salon with fun folks and ambiance. I'd love to make a day of all the treatments, nails, hair, wax, etc and then finish off with an amazing meal next door at Hutch's. Location, location, location. read more

Kristen did an AMAZING job on my hair. My blonde had so many tones going through it and it was muddy and sun bleached. She highlighted through and was careful not to bleach out and protect the integrity of my hair! It looks the best it has in 2 years! She is also doing my extensions this week and went over everything thoroughly and was do reasonable on price compared to other salons I know in the area. I can't wait to see how great they are going to turn out! She even worked with me to save money by mixing hair lengths of the extension hair. This salon is awesome! Highly recommend! read more

I would never go anywhere else!! I've been going to Dana since 2008 and was so excited when she opened her own place. Gorgeous salon. Great staff. read more

I have been getting my hair cut/colored by Julie and Kristin since they were at New Age. When they ventured on, I followed. This salon is lovely. The building itself is full of a lot of charm and the wooden furniture...LOVE. Everyone here is always friendly, the online booking is super convenient, and I am always happy with my hair when I leave. read more

Amazing from beginning to end! Loved everything about it. Beautiful, spotless, the staff are all friendly and sweet. Julie gave me an awesome haircut and style! I was about a minute late and Julie was ready and waiting! Reading some of the other reviews, it seems as though there was a bit of a wait. Not only was I right on time, it seemed that everyone who came in after me had no wait either. I think it is a wonderful addition to the area and I will definitely be going back and recommending it to my friends and family. Thank you! ~ Kari read more

I was in a town for a wedding and wanted to get my hair blown out and curled. The salon had a great vibe without being intimidating or stuck up. Julia was my stylist and I can honestly say my hair never looked better and she recommended some awesome travel size products for my fine hair. She was so personable and easy to talk to. I highly recommend and if I ever find myself back in Buffalo I will definitely go back to this place! read more

I got my hair cut a couple weeks ago by Noah on the recommendation of friends and i loved it...and him! he was chatty and sweet and i love my hair. he had to fix some weird layers done at another salon so my cut was a bit shorter than intended BUT he had to fix some weirdness and i am so so so so thankful that he was able to! i have a pixie and Noah is a pixie god! read more

I'm glad I found Amy! Amy is great with curls, cuts, and color. I've been going to her since around 2006. The establishment is trendy and it books up quickly. It is important to plan in advance. I try to plan at least a month ahead to be able to find a time slot that works with my schedule. read more

I just had a dry cut done by Andrea and it is perfect! I am always nervous about living in a new place and having to get a haircut without any recommendations, but Andrea at Fawn & Fox Salon is exactly what I was looking for. I don't use any product in my hair right now (trying the No-Poo) and she was really patient. The cut has some really beautiful movement and texture and I will definitely be coming back again to keep my hair healthy and let it grow out in this cut! And for an added bonus, the salon is set up really well and is in a great location. Thanks Andrea! read more

Kristin has been cutting my hair for 10 years and I would never consider going anywhere else!

My entire family goes to Fawn & Fox Salon. The stylists are very talented; basically we all have our own! I have been going to Dana (owner) for 4 years. Coming from a woman who has been to every salon in Buffalo and had every hairstyle possible, this is a great testimony. Congratulation on this new venture to the staff. The salon is beautiful. It's very obvious that Dana is as much a perfectionist with her business as she is with my hair! Who doesn't appreciate that? read more

I love this place! Kristin is the only hair stylist I've ever stuck with she does amazing color work and cuts. My boyfriend has had his hair cut by other ladies and I've had my brows done and every experience has been great, always super happy with everything. Great staff, very nice, amazing quality and super fair prices for what they do. read more

Love the new salon....great location, lots of parking, beautiful decor. the stylists are awesome. been going to Dana for several years now and she is amazing!! i tell all my friends about her and the new place. the online booking system is so nice too and works great from my phone. if you're looking for a great place to get our hair cut, waxing, color, etc, then check out fawn and fox! it's right next to hutch's by gate's circle on delaware ave. Dana and the girls will take good care of you! I never wait more than a few minutes upon arrival--i wait longer in line at wegman's. Dana and the girls will make you look great every time...perhaps that bad cut you got was at Supercuts?? read more

I got my eyebrows waxed by Katie and she did an absolutely amazing job. She reshaped my eyebrows completely and they look great. It was quick and painless and she did exactly what I asked for and it came out even better than i imagined. I have never had anyone do such a great job! Also, I called on a Tuesday and they fit me in 2 days later which almost never happens. I would definitely recommend getting your eyebrowns done here. read more

Awesome Staff.. Great work! Just moved from the west coast and everyone there was very friendly and helpful. Got a Brazilian and on another visit I got highlights and a cut by Amy. She's great! I will def be a regular costumer : ) read more

I've been to this salon based on all of the positive reviews and my experience is that no one is particularly warm and friendly among the stylists. Many had sour expressions and looked over-worked and bored. In some cases I'd even say a bit snobbish (sorry, but if you can't even muster a smile for a customer who is sitting in your salon, why are you in this business?). The exception was Noah who stood out as bright and engaging with his client. He seemed to be a very knowledgeable stylist with an abundance of personality. I found myself wishing they had given me an appointment with him, he would have been easier to talk with about what I was envisioning for my hair than the stylist I was given. Perhaps he will strike out on his own one of these days. read more

Amy gave great cuts to both my husband and I (totally different all around). Have been looking for a place in BLO that wouldn't give me just the "standard do", and this is it! read more

Beautiful place, awesome people and the best haircuts. Can't really go wrong.

I just recently moved here from Michigan so I was unsure of where to go. So I made an appointment because I live super close and it had lovely reviews on here. I absolutely LOVED this place. It's modern and cute, and the women who work here are fun and easy to talk to. Julie cut my hair and I must say it is probably one of the best hair cuts I have ever gotten. She took her time and listened to exactly what I wanted. For probably the first time in my life, I can wash my hair and go. My unmanageable hair has NEVER been that way. Needless to say, I would highly recommend this lovely salon! read more

This might be the best salon in Buffalo. Great service. Talented stylists. Beautiful studio. I have had my hair done twice at this location and both times left very satisfied with the outcome. The price was very affordable for the care and attention the staff takes with each client. I love the magazine selection and coffee station and those beautiful sofas! If I still lived in Buffalo, this is where I would go hands down. read more

I just dyed my hair at home due to finances. BIG mistake. Seeing the results of my at-home home dye job solidifies what an all-around phenomenal job Kristin does. I can't get an appointment at any time of day until May 28th to fix the mess on my head, which is a testament to the salon's success and popularity. It's going to be a long 3 weeks. read more

Staff is incredibly nice and professional, the atmosphere is wonderful and I am more and more satisfied with my haircut after every visit. Thank you Fawn and Fox! read more

I often do not go to the salon to get a haircut since I am very picky about my hair, but I had heard that this place was really good at their trade. I have very thick and curly hair which is sometimes difficult to find the right style. My stylist Noah made it a point to tell me that I should get a dry cut so he could give me the right length and cut. I could have never been more happy leaving a salon than I did right then and there. I have always had long hair for fear of someone not understanding how to style my locks, but now that I have found someone who understands how curly hair works I will be back very soon to get a shorter cut! Also their customer service is excellent and accommodating even when they are very busy. read more

I love this place! I always get great service and am really happy with my hair. It can take more than a fee weeks to get an appointment with who you want, though read more

I used to go there couple times before to get a haircut, which i really liked. Recently I've decided to change my hair color (i had an auburn color with some brown in between) so i wanted it to be fixed, and be auburn. I hesitated should I make an appointment, because it was pricey - as you see ON THEIR WEBSITE 170+ so when I talked to the receptionist to make sure it wouldn't be any surprises, they assured me it was going to be in a range of 200-250$ which was OK because i understand that is a long process and the hair stylist does a lot of work. When I came to the register to pay - they told me i have to pay them 400$ for it!! That is absolutely ridiculous!!!! THE SALON NEEDS TO CHANGE THEIR PRICES ON THE WEBSITE. More over when i asked for the receipt, the receipt simply says Hair Correction without any detail why exactly it was 400?? NOBODY explained me what exactly was included there that it cost so much. Are they just making numbers at this point?...I am not complaining about the stylists there, they all do a great work. BUT beware of their prices especially with "+" in there. read more

This is a pretty sick place. The ambiance at New Age is better than at F&F, but I'm hoping that as they grow up they'll do a better job with the space. In the mean time, Julie gave me a kick ass cut and color and I will definitely be going back there. I have high expectations for my hair, and of all the stylists in the area, Julie has come the closest. GO HERE. read more

I had my hair ruined many times by other hairstylists until I found Amy about 10 years ago. No fear any more from having my hair messed up with. Every time I go to the salon she does a phenomenal job. I am not the easiest of clients: my hair is slightly wavy and I like to have it straight without using an iron, I prefer the highlights that are not easy to pull out on my base color, and I don't like spending much time styling my hair. It sounds impossible, but not with Amy. She has done magic with my hair and figured out how to do the haircut for my bob so that I spend literally just 5 minutes of simple hair-drying and have it exactly how I want it. She is very talented, professional, and friendly. Simply fabulous, as is the entire salon. Very chic too. read more