How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

Just scheduling has been a total nightmare. You speak to a call center and can barely understand…read morethem. They call and text you to the point of harassment to get you to schedule. None of their online services will work for me because they have an incorrect birthdate for me, even after I have supposedly had them fix it twice. They texted and told me I had to reschedule my appointment. When I called to do so (because I can't do it online) I had to wait then give all the info I already just gave when scheduling the first time like insurance info and so forth. Then they tried to schedule me in the wrong city, 2 hours away. They could not give me an answer as to why my appointment wasn't able to be honored at the date and time I originally scheduled it. The woman was unfriendly and hard to understand. I hope that the experience in the office, whenever that ever happens, is better than what I have experienced so far.

Waste of time. They double booked, blamed me and made me wait 40 minutes and didn't even tell me…read morethey took the person before me. Avoid this company at all costs.

Health on Broadway is fantastic. Liz and Martha, in reception are always friendly and welcoming…read more The staff is great and my GP (Shannon Fennie) is the best care I've ever received. So sad they are closing this location and hope the workers all get transfered.

I was a patient at El Rio for 8-9 years and had ongoing concerns with my care experience in both…read morepsychiatry and case management. In psychiatry with Dr. Arrendendo for the past almost 6 years , I often felt dismissed during emotionally vulnerable moments. On one occasion, I was crying while discussing a major personal situation and the conversation was redirected to medication without acknowledgment of what I was expressing, which left me feeling unheard. I also experienced confusion and distress regarding my diagnosis history, including being told I had been diagnosed with Autism Spectrum Disorder in 2022, then later told it was not in my records despite having documentation. ADHD was also listed in my chart without me being directly informed at the time it was added. Case management communication was inconsistent, and I did not experience reliable outreach regarding required paperwork as I was informed had been attempted. I ultimately chose to discontinue services due to these ongoing concerns about communication, clarity, and how my care was handled. I do also want to mention that I have attempted therapy at El Rio as well throughout my years and have been passed down from therapist to therapist several times which can become very draining. Lastly, the behavioral health phone line is almost never answered nor are calls returned even when leaving a voice message. To me personally, it is best to avoid Behavioral Health Care with El Rio. That said, I want to recognize Dr. Casey Harrington as an outstanding primary care provider. She is LGBTQ+ affirming, attentive, and consistently takes time to listen and address concerns thoroughly. She has been a major reason my family continues care at El Rio and has also been supportive with both medical and behavioral health-related concerns when appropriate.

1) read as "normal." Thankfully my physician reviewed the images himself and found the herniated…read moredisc and other findings. 2) very difficult to work with. They refused to mail the disc with images to me. My physician had trouble getting a copy as well. As a result, there was a significant delay in the care and management of my debilitating back pain. I *can't* recommend Open MRI of Tucson.

Substandard imaging, which is probably why they require payment in advanced. Neurosurgeon would…read morenot accept the MRI for diagnosis. I am told the imaging from Open MRI could not be used. A closed system is required for diagnosis.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

I would really like to give this location 0 stars!!! I my checked my husband in upon arrival and…read moreleft because I had an appointment. My husband is wheelchair bound, has Parkinsons, and was there to get an MRI. He waited in the lobby, and someone came out and called his name. After seeing him struggle to move his wheelchair, the lazy employee never offered assistance. My husband wheeled himself all the way down the hall, into the changing room and into the MRI room. Not one single staff member offered help!!! He was not asked what music he wanted to listen to during the MRI. I was waiting in the lobby for him to be brought out. I heard my name screamed from the back hallway, and I ran to the door. He said the door was too heavy for him to open and wheel himself out to the lobby. WHAT'S WRONG WITH THESE INHUMANE PEOPLE!!!!! THE WORST PLACE EVER!!! THEY SHOULD BE SHUT DOWN!!!

I don't usually hand out five stars. Nobody is perfect. But…read morePima Pain comes close. 1.The staff are professional, yet not cold. In the whole time I've been going, I have never felt talked down to or disrespected by anyone, from the assistants, to the Doctors. 2.The facilities are spotless. That says a lot to me; I see it as a sign of attention to detail and good hygiene. Important, considering I'm coming to have needles stuck in my body. 3. Communication. People explain stuff, and don't seem to mind stopping for a question. And if they don't know, they find out. 4. Best online check-in service, ever. So easy. 5. For the past six years, I have been dealing with unrelenting pain. Once the opioid crisis hit, and the Feds started cracking down, doctors got scared. The Doctors I'd had for years wouldn't help me anymore. Every day was a struggle, and the possibility of having a decent quality of life started to seem remote. I found Pima Pain on Google. It was life -changing for me. I have always felt anxious about requiring opioids in order to do my daily activities with a reasonable amount of discomfort, and to get at least 4 hours of decent sleep at night. I'd become uncomfortable with being treated with suspicion, the little comments about problems with drug-seekers, etc. One I started at Pima Pain, it was a whole different game. Their goal is to give me a better quality of living, and they have delivered. My NP, Yvonne McLemore, really listens to me, answers my questions without making me feel that I'm wasting her time, and is always cheerful and optimistic. She's awesome. Dr. Annabi is one of the best doctors I've ever dealt with. I have read some of his reviews here, and I could not disagree more. He is clinical and intelligent without being condescending, he explains everything thoroughly, and he listens. He has been nothing but kind and compassionate to me, and if there's a problem, he comes straight out and talks about it in a frank and honest way, without just assuming, or acting like because he's got the Degree, he's right. Dr.Schiller also gets two thumbs up. He's quick and thorough, and I like his wry sense of humor. I recently lost a child, and the genuine kindness and compassion I've received at Pima Pain, from all these practitioners, has been incredible. Sometimes I am reduced to tears by their kindness. I am so grateful to have the help of these wonderful people. I'm not being compensated in any way for this review. I'm just telling my truth. Five stars!!!

Response was a canned public response to cover the anticipated congressional investigation I'm…read morefiling through the VA and Tricare so other Veterans and their families don't have to be treated the way I was. I hope the Dr. Is exposed for what he did. I have no problem standing up for those without a voice and being intimidated by medical personnel. They have a duty and responsibility to care for their patients and do what's right. I haven't been able to do much since they did 2 mbb blocks. Just that and an epidural took alkost 3 months. The organization is a mess. Evey time I go in , just a lot of crippled patients. What do they cure ? They caused me to be on a walker at 60. I told the Dr the 1st mbb didn't work. They went ahead and did a 2nd. Back seized 5 minutes after leaving the clinic. Told the Dr. I refused treatment when the procedure was changed after I arrived for my appointment. A very sensitive and painful procedure without anesthesia. Sorry. They're out sick this week. Sorry, I wasn't told until now. Dr. ushered me out the door and said don't come back or else......what does that mean ? A Dr. !!!! VA got me taken care of. New clinic, Dr said 2nd mbb failure showed their next step was not medically necessary. Wrong course of action. My pain, not theirs, for treatments billed to the VA. They new clinic got me help on my 1st visit, reviewed my mri's and actually talked to me, asked questions, actually is getting me the help I've waited on for months. I told all my extended family here in Tucson. This Dr. needs held accountable and the clinic will be investigated, I pray.

Everyone is so nice here…read more Received quality care and everyone is so knowledgeable. I have had two experiences here and every time everything moved right along with no real wait.

Lobby is quiet & spotless. Masks provided as you enter. Front desk was professional and friendly…read more Technician has been outstanding. Kind, through and great at her job. Date of service: 2/9/2026, 9 am. Despite having a bit of scanxiety, this has been a positive environment. I feel seen and respected, unlike another imaging group I've seen in Tucson. As a breast cancer patient who will be being scanned on the regular for recurrence, I was anxious about this 1 year scan. Ultimately, I feel very good about the treatment & quality of care. If you know where the Trader Joe's is on Campbell, go ahead and turn into their parking lot and go to the back right where you'll see a separate building where Banner Advanced Imaging is located. Good parking close to front door. TLDR: Quality, caring staff. Excellent facility. Highly recommend. Disability accessible throughout.

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.