Paul Sacamano and Cesar his assistant make a wonderful team. my good experience starts at the…read morereception and continues to my appoint with Paul. I have always had a good experience as a patient at this facility and the team deserves praise and credit for outstanding medical care. THANK YOU Alfredo Z

I agree with Jose S. They ask you to arrive early and if you are late they will cancel your…read moreappointment. However, they're always late. Always. I show up early, I do the pre check in online and then I wait. I have never once been called back for My appointment at the Proper Time, The Scheduled Time. Then I wait....

How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

The receptionist was fantastic; friendly, helpful, patient; an excellent rep for any business…read more Also, the woman who conducted my x-ray, and the gentleman who administered my MRI/MRA were professional and courteous. However, despite having shown up 45min prior to my appointment time (15min more than they requested for new patients), I still wasn't seen until nearly an hour after my appointment time. As I had to take time off of work for this appointment and scheduled meetings around it, it was inconvenient that I was there more than an hour later than they advised it would take. Also, in calling to confirm my faxed request for a CD copy of my results/imaging was received and was being processed I selected the options regarding records and it just gave instructions for the request and then disconnected me. Not helpful.

Stay away from this shady company. They charge double what other places do. They want all the money…read moreup front and after your insurance pays, you have to fight to get a refund with their foreign office. Big time SCAMMERS!

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.

I can't believe this place hasn't been reviewed. I came for a CT and got there 15 minutes for my…read more7:30 appt as instructed. The gal at the front desk was friendly and showed me the restroom and water station before I sat to wait. I was greeted at exactly 7:30 by Joseph who is the nicest human ever! My first time getting a CT and he walked me through every step like a breeze. I was in and out in less than half an hour. The office is so nice, very clean and welcoming. Hopefully I don't have to go back but if I do, definitely going to this location!

Called told me to walk in anytime for a Dexa. Went in asked if I had appointment and gave me…read morerequirements had to leave. Set appointment. Come 15minutes early. Have been sitting here for 45 minutes. Go somewhere else if you value your time.

Non caring tech yanked sheet from around and under me before I got off the table. I called Simon…read moreMed about the lack of professional care and also wrote a letter to them. No response.

They canceled my appointment twice without any explanation. Terrible customer service.read more

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I don't usually hand out five stars. Nobody is perfect. But…read morePima Pain comes close. 1.The staff are professional, yet not cold. In the whole time I've been going, I have never felt talked down to or disrespected by anyone, from the assistants, to the Doctors. 2.The facilities are spotless. That says a lot to me; I see it as a sign of attention to detail and good hygiene. Important, considering I'm coming to have needles stuck in my body. 3. Communication. People explain stuff, and don't seem to mind stopping for a question. And if they don't know, they find out. 4. Best online check-in service, ever. So easy. 5. For the past six years, I have been dealing with unrelenting pain. Once the opioid crisis hit, and the Feds started cracking down, doctors got scared. The Doctors I'd had for years wouldn't help me anymore. Every day was a struggle, and the possibility of having a decent quality of life started to seem remote. I found Pima Pain on Google. It was life -changing for me. I have always felt anxious about requiring opioids in order to do my daily activities with a reasonable amount of discomfort, and to get at least 4 hours of decent sleep at night. I'd become uncomfortable with being treated with suspicion, the little comments about problems with drug-seekers, etc. One I started at Pima Pain, it was a whole different game. Their goal is to give me a better quality of living, and they have delivered. My NP, Yvonne McLemore, really listens to me, answers my questions without making me feel that I'm wasting her time, and is always cheerful and optimistic. She's awesome. Dr. Annabi is one of the best doctors I've ever dealt with. I have read some of his reviews here, and I could not disagree more. He is clinical and intelligent without being condescending, he explains everything thoroughly, and he listens. He has been nothing but kind and compassionate to me, and if there's a problem, he comes straight out and talks about it in a frank and honest way, without just assuming, or acting like because he's got the Degree, he's right. Dr.Schiller also gets two thumbs up. He's quick and thorough, and I like his wry sense of humor. I recently lost a child, and the genuine kindness and compassion I've received at Pima Pain, from all these practitioners, has been incredible. Sometimes I am reduced to tears by their kindness. I am so grateful to have the help of these wonderful people. I'm not being compensated in any way for this review. I'm just telling my truth. Five stars!!!

Response was a canned public response to cover the anticipated congressional investigation I'm…read morefiling through the VA and Tricare so other Veterans and their families don't have to be treated the way I was. I hope the Dr. Is exposed for what he did. I have no problem standing up for those without a voice and being intimidated by medical personnel. They have a duty and responsibility to care for their patients and do what's right. I haven't been able to do much since they did 2 mbb blocks. Just that and an epidural took alkost 3 months. The organization is a mess. Evey time I go in , just a lot of crippled patients. What do they cure ? They caused me to be on a walker at 60. I told the Dr the 1st mbb didn't work. They went ahead and did a 2nd. Back seized 5 minutes after leaving the clinic. Told the Dr. I refused treatment when the procedure was changed after I arrived for my appointment. A very sensitive and painful procedure without anesthesia. Sorry. They're out sick this week. Sorry, I wasn't told until now. Dr. ushered me out the door and said don't come back or else......what does that mean ? A Dr. !!!! VA got me taken care of. New clinic, Dr said 2nd mbb failure showed their next step was not medically necessary. Wrong course of action. My pain, not theirs, for treatments billed to the VA. They new clinic got me help on my 1st visit, reviewed my mri's and actually talked to me, asked questions, actually is getting me the help I've waited on for months. I told all my extended family here in Tucson. This Dr. needs held accountable and the clinic will be investigated, I pray.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

For years, I have been using this facility for imaging to monitor a chronic condition. The actual…read morescanning procedures have been a good experience, though sometimes the wait time has been longer than I would expect. The reason I'm giving them only three stars is that this year their billing system has become totally incompetent. They sent me a large bill and kept telling me that this particular procedure was not covered by insurance. I called Medicare and they had never been billed. I called my secondary insurance and they had been billed but (correctly) would not pay without an Explanation of Benefits from Medicare. I called billing again and explained that they needed to bill Medicare as primary but they insisted that this would not fix the problem. I eventually got this resolved when I reached someone at Radiology Limited who was not in the billing department and understood what was going on. They sent a message to the billing department and my bill shrank by about $500. My wife had a similar billing problem this year. She was billed for a mammogram, which Medicare covers 100%. I can't advise you whether to pay the inflated bill in the hope of getting a refund later. I can say that I refused to pay until the mess was straightened out.

Lobby is quiet & spotless. Masks provided as you enter. Front desk was professional and friendly…read more Technician has been outstanding. Kind, through and great at her job. Date of service: 2/9/2026, 9 am. Despite having a bit of scanxiety, this has been a positive environment. I feel seen and respected, unlike another imaging group I've seen in Tucson. As a breast cancer patient who will be being scanned on the regular for recurrence, I was anxious about this 1 year scan. Ultimately, I feel very good about the treatment & quality of care. If you know where the Trader Joe's is on Campbell, go ahead and turn into their parking lot and go to the back right where you'll see a separate building where Banner Advanced Imaging is located. Good parking close to front door. TLDR: Quality, caring staff. Excellent facility. Highly recommend. Disability accessible throughout.

Had an MRI , there were only two people at the desk, They never acknowledged any of the people…read morewaiting in line, after a few minutes two more ladies came in and started checking patients in, the guy with the long hair and Pock marks on his face never helped anyone. It's not the first time that he has done this.