When one calls an ambulance, it usually takes you to the nearest ER. Unfortunately for my sister,…read moreshe lived closest to NWMed. She had strained her shoulder and back reaching overhead. They admitted her to the ER, then placed her in their Oncology dept. because she was six years post cancer diagnosis with no new cancer. Ten days later, she died from pneumonia and "malnutrition ". Do not take your loved one to this facility.The nurses were good.The attending MD's had zero bedside manner. I was told we had three days to move my sister to hospice or they would remove her!And after two days, while we frantically called every hospice facility on the hospital's recommended list,Dr. Fortuna and their hospice coordinator, Noreen, became rude, borderline aggressive, w/lharassing me about moving to hospice.The last week of my sister's life had little dignity. It was unnecessarily stressful.A minor observation: their bed linens were ripped and disgusting. And no one should encourage a dying woman to get some rest while leaving a bright fluorescent light on her face!

They made an 96 year old man sit in the ER for over Four Hours…read more When they finally had enough and told the receptionist they were leaving , they magically got to see a nurse! Who had been sitting there the entire time! Calling it Poor care quality is being polite. I was there almost two hours and we left because they would not say if it would be 10 minutes or 3 hours. But No one was being seen except the 96 year old who threatened to leave. Went home called an ambulance. They gave meds and IV bag. They took her back to this hole and they set her in the hall . We left. Don't bring a dog to this place! Special shout out to the emergency room receptionist, she certainly wasn't a nurse (no nurse would ignore two people in distress, who are writhing in pain!) . FU. And the nurse who FINALLY GOT OFF HER ASS to help the 96 year old man , hope your parents end up with a similar care giver. How do two sleep at night?

She's a horrible doctor! If you're looking for a kind, compassionate, respectful doctor that…read moreactually listens to you then I definitely wouldn't recommend her. If I could give her negative stars, I would! You can blatantly tell she doesn't genuinely care for your wellbeing! Awful that a person goes to school for all those years to help people but they end up neglecting them instead!

I was in search of a new family doctor. I needed to see someone quickly due to having many…read moresymptoms. I was seen within minutes of my appointment. Her assistant was amazing...professional and listened to my concerns. Dr Williams listened to ALL of my concerns and addressed them immediately. She sent me for testing and after receiving 2 scans, she called me personally to give me the results the following morning of both...even before I had access to the reports. She's been the BEST family doctor I've ever been to in 53 years. I've never posted a review, but she is deserving of this one.

I love my obgyn... but this office is ridiculous! I was…read morepretty much forced to schedule a sono during one of my busiest work weeks and no one bothered to tell me that i was going to owe a co pay the second time i came in... i was told i had a one time co pay :/ the previous visit. The techs are pretty great but the main office needs some better customer service and communication.

Rudest front office staff you will ever deal with. Go here if you want to deal with that and be…read morescared to death to hear what they'll say after every ultra sound. My son was born with a true knot on his umbilical cord that they did not detect after about 100 different ultrasounds. This place is beyond horrible.

Lost an appointment I confirmed and paid for ahead of time, then made me wait over 2 hrs to get the…read moreappointment. Lost a prescription I had for years on file Repeatedly sends prescriptions to wrong pharmacy, for prescriptions that haven't changed in years Sent an Rx in by accident for 1 pill, instead of usual 30 day supply I have waited over an hour past my appointment times in person to get seen Administrative disaster. Avoid

A few weeks ago I would have given them a higher rating. I am not sure what others consider an…read moreacceptable wait time to hear from your provider but I am on day 12 having made 7 attempts so far with my provider and radio silent from the entire clinic. I honesty believe they are putting my health at risk as I have a condition that needs regular monitoring and they will not answer me. I'm not sure if it in just this physician or practice but boy if you need help this is not the place.

5 Stars to my Sonographer who was amazing! I wish I would have caught her name. She was patient,…read moreeven though I was in pain. She also talked to me a lot and answered all of my questions which was a welcome distraction from the procedure. Minus one star because I was not informed of the high copay until I showed up there and was expected to pay it. They did work with me which was a very nice blessing, I just wish I would have known in advance as I would have had it with me.

Never went there. I went next-door to the primary care clinic and they got me in right away and…read moretook good care of me. Dr. Meyers was excellent, but their office staff needs a little practice getting things like appointments right.

Their phone system is not great.. They never answer your calls unless you remain on line for 40…read moreminutes. Their appointment acknowledgement messages sometimes cancels your appointment. Then you wait on to contact someone 40 minutes. By then, they already scheduled someone else with your time. If you don't have to see them, don't.. they do not care about you.

First time at this office. Front desk staff were friendly and helpful. Staff who took me back to…read morethe room were professional and friendly. Dr.Zwart was professional, friendly and very knowledgeable. I highly recommend this doctor for endocrine issues. RN 40+ years I know good doctors!

They closed up shop in Tucson, Arizona without refunding patients for prepaid treatments…read more I would give them zero Stars if allowed

Spent $3,800 for 16 treatments for erectile dysfunction with absolutely no results. Flagstone…read moreMedical Doctor prescribed Cialis once a day which drastically raised my blood pressure to dangerous levels. I had to stop treatments at number 14. No refunds for unused sessions and no follow up. Never saw the doctor again. CAVEAT EMPTOR!

Just had my baby here in December 2025. I was very concerned about how things were going to go…read moreconsidering I had a fairly traumatic first birth years ago at a different hospital, but thankfully this experience was absolutely amazing in every way. I came in for high blood pressure, was offered an induction, took the induction and was able to still follow my birth plan which consisted of wanting to stay unmedicated (no epidural or medication based pain management) and no Pitocin. Nurses were absolutely amazing and so kind. Because I was going unmedicated, they offered me the wireless monitor so I could get up and walk around if I wanted to which was a huge plus. I did NOT want to be stuck to a bed and thankfully I didn't have to be. Labor and delivery went smoothly and I was not at any point pushed to accept any interventions I did not want. In the mother-baby unit (I can't remember what they specifically call it), the only complaint I had was we were not told about the "celebration meal" that you can order for your dinner. Wasn't a huge deal anyway because my husband got us sushi and brought it back. Every person on staff were so sweet and helpful. The billing department has a little left to be desired but apparently its common for issues to arise with certain insurances but I'm not the first and surely will not be the last woman to give birth using VA community care insurance so they should know there should be no patient charges. Literally my only issues have come from billing.

I went here for an emergency appointment after spending 23k at the ER for a kidney infection. They…read moredid a CT scan and found pelvic inflammation so they referred me here- for an appointment the next day. They did swabs and then proceeded to never contact me again. I called multiple times a week asking for results and they called me a MONTH. LATER. and told me they lost my swab. They said I need to come back in and get the test redone. This was literally an emergency appointment that I paid out of pocket for and they did less than nothing--this place is a sad excuse for healthcare. Never go here if you care about yourself. Seriously.