I was let down by this location. The floors were dirty, a few tables hadn't been bussed, and it smelled like old food in the dining area. The employees were pleasant enough, but I just didn't like my experience as I thought I would. I had a senior meal and a small soda, and it was a bargain--$7.74 with tax. read more

Chicken was tough and not enough sauce on the dish. I would not recommend it for dinner.

I've been a Fazoli customer for years - over time the quality has gone down. Ordered pasta to go at the counter today, they told me rather forcefully to go sit down and wait. After 20 minutes of watching others who came in after me get their food, I asked for the second time where my order was. Finally they 'located' it on a shelf for door dash. The very young waitress thought it was uproariously funny that they put it in the wrong place. No 'sorry' , no offer to reheat the food. No breadstick, and a couple wet napkins stuffed in the bag. No more. Disgusted. read more

Mediocre at best. Baked spaghetti---Dry!! Meat sauce-bland--baked? Ehhhh partially it's okay if that's your only choice for craved pasta

June was a spectacular employee. Come and visit to experience her hard work and superior customer service. Thank you June.

Seems dumb to review a chain fast food place, but I haven't seen one in years. I thought Fazolis was extinct! Pretty much like I remember. Ravioli with meat sauce is my go to. Breadsticks are Just as good as I remember. A word of caution for this location...a few min after 12 and the line gets really long read more

Best crew around, they always go above and beyond to make sure that our food is hot and ready!

I recommend! The food is pretty good, the prices are reasonable, and the service is great! Kid-friendly.

We have eaten 2x at Fazolli's. Staff is friendly fast but most important........ Food is great!!!! Place is clean read more

Very disappointed in this establishment, my brother is a Trucker and he delivers to numerous restaurants for their food orders and he was unable to drive his truck through the drive thru so he got out and waited in line. He let them know he was in a semi and they would not serve him. Told him sorry there is a hertz down the street. Yes someone offered to order his food for him. I would not give this establishment my business!! If it was not for truckers our country would not have what we have!!! read more

Mediocre. Mediocre lasagna. Bland sauce. Flavorless cheese. Bland meat. Greasy and under-baked bread sticks. Certainly won't make the same mistake twice by coming back here when transiting this stretch of I-64. read more

Worst food ever ! Terrible taste. They sell Plain noodles for 8 dollars! Never come back again! read more

Fazoli's - Italian Near Me - Mount Vernon, Illinois

I love Fazolis but there are not any around where I live so I was so excited when I saw the Fazolis sign while on a trip through Mt Vernon. We went in and everyone was so friendly. The food was fabulous just as I remembered it. If you have never tried Fazolis this is a great place to start. The endless bread sticks are fantastic and reason enough to go there. read more

Fazoli's - This is my meal chicken parmigiano with the first of the endless bread sticks. - Italian Near Me - Mount Vernon, Illinois

Fresh. Fast. Italian. is their motto. I say; Good, Fresh, Fast, Italian! Baked dishes that's better than average. Host: n/a Waiter: 3.5 Food-taste, presentation: 3.5 Property-style, decor, ambiance: 3.5 read more

Good food good service great place to go breadsticks are the best love the staff favorite place to eat in mt vernon

Years ago the Fazolis in my neighborhood closed. I didn't know why but it was good pasta fast. Without breaking the bank. Stopped at it on our trip in Indiana and realized their menu was nearly the same but prices were significantly higher. Instead of 5 to 6 buck it was 9 to 11 per person. Wow. What a shocker. Not going back with my crew of 8 any time soon. Just cant afford it. read more

This is perhaps the worst Fazoli's we have ever visited - my fettuccine Alfredo actually had crunchy noodles and either very dry or burnt chicken - my wife's lasagna was very dry and burnt on the bottom - should be closed until it meets company minimums read more

Piss poor today. The employees acting like zombies. Slow service overcharged me for the large portions instead. Pizza was burnt. No napkins. Lucky to have one fork for 3 items read more

We went into this restaurant yesterday for lunch. I ordered spaghetti and meatballs, and I asked for extra meatballs. The receipt reflected the additional price of extra meatballs. When the meal was delivered to our table, there were no extra meatballs. The waitress didn't even offer cheese from the grader. I was actually surprised how unfriendly the staff was, or it was severe lack in being able to be professionally social. Anyways, I asked the waitress where the extra meatballs were, and she replied she would go get them. Not to my surprise, she wandered around the dining room aimlessly the rest of my trip there, never bringing my extra meatballs. I went up to the counter to ask the cashier, and the clueless look on his face with the extra long line told me that I'll chalk it up a loss and won't get a refund for the food I never received. I'll never go back here and will never recommend this place to anyone. read more

The fact that they made the dishes smaller and you get way less food and didn't lower the prices. It's a bit ridiculous if you ask me.. read more

Fazoli's - Italian Near Me - Mount Vernon, Illinois

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Fast and hot and not another Mc Donald's! Not a bad job! But we had to ask for bread sticks. It's not serious Italian food but with right expectation it's pretty good! read more

Terrible experience. I will not be back. I ordered a chicken bacon Cesar salad and a Cesar salad. The employee proceeded to charge me for 2 chicken bacon Cesar salads and did not tell me she was doing so. I then heard her tell to the kitchen that on one of those salads, I just wanted lettuce. I heard her and corrected her by telling her it was not just lettuce but a Cesar salad. I checked my receipt but only had the charge card total, so I had no idea how it was ordered. You can probably guess what I got. One ch Chicken Bacon Cesar salad and one with just lettuce, but they did throw on some parses Ean cheese. If they did not have a Cesar salad on their menu, they should have said so. How can they charge me for chicken and bacon and not tell me they were doing that? Ridiculous. read more

If your in a hurry and want something to just tide you over this place is ok. I have had a lot better, though. Most of the time the food is just bland. There is nothing really there that stands out, but I guess you get what you pay for. It's not that bad money wise. Just not that great. Service at this Fazoli's is also kind of slow. read more

Fast friendly italian food. Got food for me and the wife. We got Ravioli, 2 salads, lasagna, alfredo, unlimited breadsticks, and unlimited soda refills for $13.08. Very good taste, the only reason I wouldn't give five stars is the silver ware is in the open and who knows what goes on when people aren't looking. read more

Breadsticks were ok. Restaurant was clean. Food? Cheap. Probably that was its best attribute. But it was inexpensive so... You get what you pay for I guess. read more