We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

Had a horrible experience with the installers and trying to reach the company afterwards…read more The contractors charged me an extra $1000 to level an extra couple square feet, but they OVER filled it so much so that the door wouldn't close properly. THEY CUT MY FRONT DOOR! I wasn't there when this happened. They didn't ask me or tell me afterwards. I've called and emailed over and over again and they have not fixed a thing. Horrible service. I regret paying for the job now because they no longer care about what they did. Also, the pulled the fire alarm. My strata sent me the bill for it and the contractors never told me about. In short, shotty workmanship and no communication. Not a business I would recommend working with. In fact, avoid.

The distributor refused to sell the hardwood we needed directly to us, forcing us to choose Mike's…read moreto do the job. Mike's arranged for Leo to do the work and after we arranged to be home during the week, he canceled same day, without notice. We set up another date, this time he shows up, removes the baseboard and carpet then determines the concrete is not level, which is true. We call Mike's for a quote to level this 9'x11' room and are told $800. Leo tells us Mike is ripping us off and says he'll do it for $500. We eventually agree and Leo comes back and levels the floor. The next day he returns and lays the hardwood, except that the very first board he puts down won't fit under the transition because he's raised the floor at least a quarter inch too high. Leo is such a hack that he continues the room figuring it's good enough. He proceeds to install boards that either he damaged, or were damaged before, without caring about the outcome. Upon examining the end result I discover what he's done. There's a large gap in the floor in very visible spot. Later when trying to work with Mike's to get a solution, Leo cancels again without notice. When he does show up, it's evening and I understand now, that he has no intent to help. He doesn't bring any tools, starts changing his story about what is possible to fix the problem and starts to get belligerent when questioned. Finally when I've had enough of Leo and how he is speaking to my wife and I, ask him to leave but he won't. When he does run away he doesn't take any paint sample with him which is necessary to match the transitions. I run down with the sample and he speeds away through a crosswalk, almost hitting my neighbor with his car. Leo then calls the police; I can only assume because he's worried the neighbor reported him. He provides the police an audio recording he made with his phone of entire time he's on my premises. He also tells the police that I chased and threatened him and tried to break the windshield of his car! As if this story isn't crazy enough, he also tell the police that he has a dash cam which shows me trying to break his windshield. Of course no such footage is ever produced. Why would a contractor show up on a job site without tools to do a job and secretly record the interaction while talking nonsense about what was possible and not possible? I am considering filing a small claims case against both parties to bring this to light and make each understand consumers have the right not to be ripped off, lied to, subjected to terrible service and harrased. Mike's hiring of immoral, incapable contractors is deplorable but that should come as no surprise when reading his reviews. You'll notice that most of Mike's reviews are obviously fake. Look at the number of past reviews made by the positive reviewers. They're hit and run reviews - fake accounts. This flooring was meant to be a gift from my wife, she had faith that Mike's was a reputable business. Good luck with Mike's. In my experience, you'll get a substandard job with obvious flaws and a ton of drama. His warranty is only as good as his character. I've not heard back from him. Happy to answer any questions to people considering this company.

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

The gold standard for carpet repair. Pablo explained what had happened, how it happened and…read moremeticulously laid out his plan for repair and the costs. He delivered on all his promises. The carpet looks perfect. There were no surprises. In this era of shoddy work and half measures, here is a true professional. I look forward to having him back.

The team at Curly's Carpet Repair couldn't have completed a better carpet restretch than the one…read morethey were able to provide. I had a significant bump in the middle of the room that now seems like it was a figment of my imagination. The work they completed was really that good. My only wish was that I had them do the original install to begin with. Don't let someone else touch your carpets. Don't let their wimpy little kicker put that lush flooring down. Get the pros at Curly's do it right the first time and you won't ever have to see them or another carpet company ever again!

Our carpeting in 3 bedrooms, hallway and a bunch of stairs needed re-stretching. Carpets look like…read morenew again! Pablo stayed late to get the job done. Would not hesitate to recommend.

They charged me exactly what they quoted. And the guy they sent to do the job, Tamim, was a nice…read moreguy and a real artist, precise with a great eye for detail.

DO NOT even think about BC Floors. I had the most horrible experience with BC floors. They…read moresubcontract your project to no name subcontractors that literally have no knowledge of flooring and they will ruin your material and flooring. First off, I had to call Keit, the project manager to give me a quote, literally everyday two to three times. After a full week of calling her, she finally gave me a sloppy quote without coming to my place to see what the scope is. I had a tight schedule and made the worst mistake to pay them to do them the job. Ali, their subcontractor, damaged all of the stairs while removing the existing stairs and demanded more money. As I was deep into this mistake, I agreed. Then he installed all flooring and stairs wrong and ruined the whole floor and stairs. The stairs nosing fell off after 2 days and I noticed that it is sitting on a hollow space!!! The flooring moves when I walk on it. When I tried to explain it to Keit, such a horrible job Ali has done, she accused me that I am lying. I had to fight for days with BC floors and I still have not got my money back and I am left alone with a ruined material, flooring and stairs. I kept calling her and her boss, Nikita, and they totally ignore my calls and do not answer me. I have never experienced such horrible service and customer service.

Highly recommend A&A flooring accessories, estimates/ quotes for free, supply and install…read morehardwood, laminate, vinyl flooring as well as accessories.

From the owner: We merge quality with craftsmanship in flooring. Specializing in hardwood, we also offer vinyl and…read morelaminate flooring, custom accessories, and stair nosings. Excellence defines our 15-year legacy.