I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

Wisam greeted me with a smile, answered questions and showed me products when I said what I needed…read more He carried the flooring to my car and arranged for the carpet installer. Everything went smoothly! Great guy!

We recently had new carpeting installed on our stairs. We got good service from Brad without any…read morepressure. Mike Knudsen installed it and was very good. We were very happy with our service.

Full Disclosure: I did not buy my floors from Word of Mouth. I did, however, try everything in my…read morepower to buy my floors from Word of Mouth. Early in the processs of floor hunting, a wise man once said the following: It will ALWAYS come down to colour. And so it did. We tried to find the right colour and material with WoM because we really wanted to work with them. They were honest, no nonesense and did wht they could to find us what we wanted. It just didn't work out this way, because we wanted a certain colour. I would, however, not hesitate to go back to work with them. And so they get this review!

James was absolutely fantastic. I was just looking for prices and flooring which I had already…read morechosen in the Okanagan. I was googling prices, trying to do some due diligence. A pop up came up and I was able to communicate the flooring I wanted simply, on line. James worked really hard to get me a great price on the flooring and had it delivered to my door step, in the Okanagan, 2 weeks later, in perfect condition. I am telling all my friends. I wouldn't shop anywhere else. Fantastic Experience with James and WOM Flooring. Mhairi Dunnett

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

I have looked at a lot of rugs recently and not been able to find what I want. I walked in to the…read moreJordan in South Surrey and within a few minutes saw numerous rugs that I liked. I bought one and it looks great. I will be back to purchase another.

I enjoyed customer interaction at the South Surrey store not so much at the Langley store. Now we…read morewill wait and see if the carpet size and delivery are good.

Vincent and the team are true professionals from start to finish; was over-floored (pun intended)…read morewith the excellent services provided~!

Vincent and his team did an excellent job of my acrylic floor installation…read more There were zero omissions,and every detail was anticipated and communicated. Timely, hard working and professional. I wouldn't hesitate to use Do my floors again.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Absolutely floored installed Appalachain hardwood throughout the main floor of my house, they did…read moresuch a good job. They came back and installed carpet on my staircase and its really held up great. I would highly recommend them.