Got my first facial here the other day and my skin still feels smooth and refreshed! Such a…read morerelaxing experience with great skincare products (made on site I believe) and a helpful consultation to see what my skin needs. They provided me with excellent care and privacy for my first facial experience (at a good price). I left feeling amazing!

One of my favourite places in Fernwood is easily tonic Spa-tique! The owner Kate is wonderful at…read moreeverything from massages and facials to brow waxes. She also makes all the creams and toners etc herself! Stop in and see Kate or Hayley for all your pampering needs!

My mobile (on-site) spa experience I was on a business trip…read morein Victoria. After the flight my back was killing me so I search online and found Spa Smart Victoria. Ordered 90min. deep tissue massage at my hotel room. After the massage I fell asleep and next day was flying.

I would definitely visit this spa again the next time I am in Victoria, BC. The atmosphere was…read moretranquil, intimate and unpretentious. The staff was excellent and very knowledgeable (more so than other spas I've visited in the past). Facility was very clean and it was so quiet I thought I was the only person in for treatment that day... I went to several spas during my visit including one at a popular hotel and was only impressed with this one. I recommend trying Spa Smart at least once, you won't be disappointed.

The people are incredibly nice and polite and the prices are quite affordable. I'll definitely go…read moreback. :)

I have never dealt with attitude on that level ever in my life. I felt like the customer is never…read moreright at this place. The employees are constantly talking about their clients behind their backs. No a comfortable environment to be in for Hair or any other service.

Called in needing to get in as soon as I could and they were super accommodating, made it work to…read moreget me in and were super sweet while helping me. Felt very comfortable, good vibe, would recommend 100%

After 3 weeks of waiting, I finally got to sit in "the chair" and have Malissa work her magic…read more  Wow, what a wonderful experience!! As someone who struggles to find a colorist who truly captures the "blond" I'm looking for, she was spot-on.   Her polite demeanor and care in managing my hair was so professional.  Malissa took the time to explain the products she used in my hair, how to apply them and why they would be a good product for me to use.  I didn't feel pressured into buying and I enjoyed the time she took to demonstrate how to apply the product and in what quantities. Truly worth the wait to get an appointment with her. I highly recommend a visit to this great salon! The store also offers an incredible selection of products.

Very professional, friendly, clean and comfortable. I'm hooked!…read more I see Alyssa and am always very happy with my services. They also have wonderful products! My favourite is a rice scrub.. smells devine! (I also have a really great body lotion) Their products are all natural and great for sensitive skin!

I've been going here for two years now for sugaring and it's become part of my ritual. Breanna is…read moreso lovely and makes me feel comfortable and even though I'm getting hair removed (which isn't always the most pleasant thing) we usually end up chatting and laughing the whole time. The spa itself is really cute and sometimes there's even a puppy in there to pet. Hey I definitely recommend West Coast Botanical Sugaring Spa.

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

Very professional, relaxing atmosphere. Had an extremely painful shoulder... After 90mins, I'm…read morefeeling back to normal. Thanks, Thai Spa!

I love this place. The massages are some of the best in Victoria. The hot oil deep tissue is my…read morechoice. Go there every time I come to town. The staff address areas that you need worked on. They use mats instead of tables. Music, lighting and temp are also adjusted to your requests. After 90 minutes you feel great. The next day you really feel the work that has been done on you. There is never any waiting for the masseuse to start the session. The pressure is as hard or soft as you want it.

Called for last minute appointment openings and they got me in within the hour, nice staff and…read morewilling to do the design and any small changes I asked for

Best. Nail. Salon. In. Victoria…read more Cody (the owner) and Nathan are WONDERFUL. Every visit I've had, they do their best to make you feel welcome and relaxed. They genuinely care about their clients and are hilarious to talk to, which is something I really enjoy when I'm getting my nails done. I have never ever been disappointed by the service here, and they do such a great job with your nails. My friend came in once and got her nails done by a trainee and didn't like her nails, so Cody had her come in and re-did her nails for free, which I thought was awesome of him! They are always getting new colours in to add to their impressive selection, which is exciting because every time I visit there are always new colours to pick from. Also, let me rave about their massage chairs for a second because boy, are they comfy! I've almost fallen asleep in them a couple times while getting pedicures. Since it is located in a small plaza there is a lot of parking around. I'm sad I don't live on the island anymore because it's been hard to find a nail salon that I enjoy as much as C&H! You can expect I'll always give them a visit when I'm in town visiting.