Very friendly, service was outstanding, had the parts on the truck did extra to help.my washing…read moremachine is working great I give him 5 stars

They helped me out at a critical time by installing a seal on a freezer drawer that was driving me…read morecrazy. Super helpful and timely and very reasonable!

Most Impressive! I…read moredon't write reviews often, but my experience with AAA Appliance was amazing. Not only were they here on time as promised, but once it was found (within 10 mins) that the issue with my ice maker not working was a frozen piece of ice lodged in the wrong area of the ice maker, they did not even charge me for a service call. Amazing! .... Even I would have charged at least a nominal fee. They told me that if we continued to have a problem with the ice maker, call them back and they will address it. Then, the icing on the cake was that they called the next day to ask if we were still having any problems. Wow! ..... These folks will get my call the next time I have need for any appliance repair. Additionally, I will let everyone know about my experience with this company.

Originally, was very happy and had a great experience when I purchased my dryer. My dryer stopped…read moreheating and called because it's still under warranty. The technician got there and said my duct was stopped up and voided the warranty. It absolutely was not stopped up! I had 2 people check it and there was nothing in there. In my opinion they do not honor their warranty and then will charge a service fee. Ordered the part online and my son fixed it but still lost money on having to pay the service fee. I will not be doing business with them again!

paid $3000 for a brand new refrigerator and got a used one with scratches all over it and dents. do…read morenot buy anything from Southern appliances. I bought a refrigerator off them for $3000 over the phone because I live in Atlanta and it's about a 3 Hour drive. but I have a friend over there who lives about 10 minutes from them. so I asked the salesman over the phone if the refrigerator was in perfect I was told yes and I purchased it and I sent my friend over to pick it up. They told me they were gonna wrap it and put a box over it since they did not have the original packaging and they loaded it up and strapped it down for him. fast-forward about a month and a half the refrigerator is in a container still in the packaging they had put on. I unwrapped it and once I started looking at it, I could was severely scratched all over and the trim pieces were also pretty beat up then I called Southern appliances today and I was told that it's not their fault like always and said that they had their best guys to load the refrigerator and strap it down and then proceeded to blame my friend and his " beat up horse trailer" those are not my words. That is the managers words horrible business horrible service do not purchase anything from them.

I had the same woman return twice for the same repair. Subpar service both times. She didn't even…read moretell me her name which I thought was pretty expected given her age, but she had zero communication skills. When she returned the second time without the parts discussed for the necessary repairs at twice the projected timeframe she had told me, I flipped out. She couldn't have cared less. I'm pretty sure she was either stoned or just stupid, but I never want to work with this company again. Not at all professional.

Dishwasher was not heating or drying dishes. Technician ran a diagnostic on the control board and…read moretested the continuity of the heater element. he then tested the water temperature coming into the dishwasher. Said the water wasn't warm enough and that my water heater was the problem and then left. I increased the water temperature of my water heater. Dishwasher still doesn't work. Paid $152 for service with no results.

I have used Thompson electric for many years and always had good, reliable service. Most calls his…read moreservicemen come the same day but, of course, at busy times it could longer. I saw another reviewer saying they made 4 visits, that's likely an older unit. Marvin & his servicemen are very competent and professional and they tell me if they're not sure the older unit may not hold up, especially in extremely high or low temperatures. I highly recommend them.

Friendly service, affordable, and great quality! Each time I've needed their services for AC unit…read morerepair, they've tackled the problem same day.