James at O'Reilly's is awesome at testing vehicle battery and charging system to determine what is…read moreneeded for car repair. He confirmed the need of a replacement alternator, had the part in stock, and made me aware of a couple local car repair shops to do the replacement for out of state travelers. Thanks James!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Good prices, but phone service sucks. Workers who answered the phone are always rude. I understand…read morey'all be busy but y'all didn't even give me a chance to say "Hello" before y'all hung up assuming someone wasn't there. And then y'all ask me can I hold on the phone and don't even give me time to answer before I'm on hold.

Today I bought a used Ram 1500 from Ganley Chrysler Dodge Jeep Ram of Aurora . I am very happy with…read morethe truck, the salesman and Sales Manager did a great job. After I left and was heading to work I noticed the gas gauge was at a quarter tank. I was in a hurry and thought Id just call them when I got to work and ask about it. After speaking to the salesman he told me that Ganley had a policy of putting only a quarter tank in used vehicles. ???WTF??? So I spend over $23K on a truck and you're only going to give me a quarter tank of gas! You cheep asses. I'm not upset with the sales staff...my beef is with Ganley and by God I'm going to post about this everywhere.

I recently purchased my second Pacifica from Ganley Aurora. Eric was my salesman both times and he…read moreis great. Easy to work with and accommodating.

Manager is great! Very well run store. They provided me with the parts I needed, and they…read moreappreciate your business

Justin was super-helpful and knowledgeable...great interaction and got just what I needed!read more

I was back to get batteries for my key fob. I also inquired about a battery for my car since mine…read moreis six years old. This store has people in and out every time I'm here, and that's good. The staff is very helpful.

I had to go and get some new wiper blades and fluid for the car the other day and decided to stop…read morehere since I was nearby. This is my first time in Napa and what a great store - as far as auto parts stores go. The people who work there ( there were two and they were good with masks and distancing ) are super friendly and helpful and made the experience so easy. Sure, it is jam packed with stuff but that is to be expected. The prices are better than some other places nearby and even compete with online retailers. Clean store and very good experience.

We came here to buy windshield wipers after receiving poor, discourteous service at a car parts…read morecompetitor down the street. Nate, at this store, was very helpful, polite and knowledgeable. We will return here for all our future car parts needs!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I reached out to the dealer to schedule an appointment for annual service, a pre-sale inspection,…read moreand to address an issue with the cruise control switch on my 2015 S1000R. Dale Kramer from the dealer eventually told me that the next available appointment is July 21st, at which point I said let's schedule but I may have to cancel if my motorcycle sells. The dealer then refused to schedule with me because I indicated I may have to cancel if the bike sells. Apparently they only schedule "confirmed" service appointments. Since 2006, I've owned over 20 different BMW's including currently owning a m750LI, M8 Competition, X5 45e, and my S1000R. My intent was to sell the S1000R before summer and order a M1000XR. I can tell you now, I have ZERO intent in purchasing another Beemer if this is the level of service to be expected. I've never experienced this level of terrible service from ANY car or motorcycle brand and will not support any brand that believes this is an acceptable level of service. I've attached the messages regarding my service inquiry. I don't believe my request was unreasonable.

I visited this dealership on January 28th for a Triple Black BMW R 1300 GSA. I chose to support…read morethis local shop even though I had a prior out of state offer for a 300 mile demo unit that was $1,750 lower. I have already spent thousands of dollars purchasing motorcycle gear from this dealership, yet this loyalty was a massive mistake. ​I placed a $1,000 deposit on January 28th after Dale Kramer told me verbally it was fully refundable and promised to call if another buyer was interested. He never called. During inspection, I did not see the bike lacked the top box carrier rack because it was hidden by soft luggage. When I discovered this less than a week later, Dale told me it would cost $1,200 to add it. ​When I raised concerns, Dale tried to push a red bike on me and intentionally lied about technical specs, claiming the "Comfort" suspension has the same travel as a standard GSA. It is actually 20mm (0.8 inches) lower. I texted on February 5th to cancel, but Dale is refusing my refund, claiming he had "multiple buyers" and is trying to force me to buy other merchandise. ​I strongly suggest everyone record their conversations here. I did exactly that. I have filed a credit card dispute and am filing claims with the Ohio Attorney General and BBB. I am taking this to Small Claims Court where my recorded evidence will be used.

Saw used truck on Facebook. Reached out to Tod Sherrill and he made it super simple. We put a…read moredeal together with no stress and quickly. Dave Novotny, my sales consultant, made the process even easier. Friendly and attentive to my car buying needs.( truck buying needs.). Steve Bourbonnais on the finance department explained everything and applied no pressure. Thanks guys.

Took my 21 Silverado, 25k miles 6 months out of warranty,in for leaky transmission line. They said…read moreit needed a new torque converter and should just replace the transmission. Never even looked at the leak or check the fluid level. Excuses all I got from Jon Gebler.

Great experience all the way around. From the call in to the tow. No extra drama added to my bad…read moremorning. Thank you! Keep up the awesome work!

From the owner: We are a 24 hour operation, offering;…read more Light, Medium & Heavy Duty Truck Road Service Load Transfers Load Shifts 70 Ton Cane Service Truck Tire Repair Load Reworks Heavy Recovery Air Cushion Recovery Motor home/RV Towing 50 Ton Carryall Transportation Auto and Truck Repair And much more Specialty Equipment; Emergency Response Unit Emergency Incident Unit Emergency Spill Response Air Bag Recovery Indoor 85 ton Crane Service Crane Service Airplane Recovery Extreme Recovery And much more With our 7 locations in Ohio... Including, but not limited too Geneva Chardon Ravenna Twinsburg Macedonia Bedford hts. Norwalk We are the first responders for 28 municipalities As well as Authorized DVS for the Ohio Turnpike We have the experience needed to get it handled, Ohio's Finest at your service. Impound is only Monday- Friday 8am-5pm Saturday from 8am- 3pm

Charming, smart, kind people familiar with the area. They saved me approximately $500. Highly…read morerecommend.