James at O'Reilly's is awesome at testing vehicle battery and charging system to determine what is…read moreneeded for car repair. He confirmed the need of a replacement alternator, had the part in stock, and made me aware of a couple local car repair shops to do the replacement for out of state travelers. Thanks James!!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Good prices, but phone service sucks. Workers who answered the phone are always rude. I understand…read morey'all be busy but y'all didn't even give me a chance to say "Hello" before y'all hung up assuming someone wasn't there. And then y'all ask me can I hold on the phone and don't even give me time to answer before I'm on hold.

I recently purchased my second Pacifica from Ganley Aurora. Eric was my salesman both times and he…read moreis great. Easy to work with and accommodating.

Shoutout to Jon Gebler in Parts and Service! Jon is…read moreabsolutely AMAZING! He consistently goes above and beyond when working on my vehicles, and I always feel completely at ease leaving them in his care.Truly a great guy and a huge asset to the Ganley team!

I am a handicap senior citizen. I was in dire need of two items from the store. On Thursday…read more06/26/26 I was parked at the front door of the store. I called the store and employe Amos Moore answered the phone. I informed Mr. Moore of the two items I was seeking. I also explained that I was handicap and parked at the front door of the store. Within minutes, he came out, assessed my needs by looking under the hood of my car and at my rear lights. He went back in the store, looked up the items came out with them and told me how much it would be. I gave him the cash and I was short $.11. I started to scrounge around in my console to look for the $.11. When I turned around, I was going to tell him I'll just give him an extra dollar, but he was not standing at my car door. He had gone to his car to retrieve the $.11. for me. Amos Moore went above and beyond the call of duty to assist me. He treated me like a friend or a family member and this means the world to me. He was professional, kind, and caring. Please know that he is a valuable employee and should be treated as such. I followed up with a call to district manager, Vanessa Mason. Ms. Mason took the time to hear about my experience at the Solon Store and expressed how happy she was to hear of the service that Mr. Moore provided. Vanessa Mason's expertise and knowledge as a district manager will ensure continued success to your corporation. I will inform all my friends and family members to drive past an Auto Zone store and find the nearest Advanced Auto Parts store because the service is outstanding. Please give recognition to both Amos Moore & Vanessa Mason.

Picked some items then waited behind a couple at the counter to pay. They were selecting brake pads…read moreso it was taking a while. The nice person at the counter yelled back for help but no reply then after about ten minutes of waiting he said sorry for the wait. (I said no problem). I remained waiting then he left to go in the back with the other person. After another 10 minutes my wife saw a different person in the back and politely asked if we could check out. Instead of saying sorry I'm busy, be there in a minute, or other polite reply, he yelled "you can just wait in line like at every other place" I understand if he was having a bad day but after waiting for 20 minutes just to pay with only one other customer in the store and two people working the store it seemed like a reasonable request. We waited a while longer and when no one came out I put the items back and left. Will not be returning.

I was back to get batteries for my key fob. I also inquired about a battery for my car since mine…read moreis six years old. This store has people in and out every time I'm here, and that's good. The staff is very helpful.

I had to go and get some new wiper blades and fluid for the car the other day and decided to stop…read morehere since I was nearby. This is my first time in Napa and what a great store - as far as auto parts stores go. The people who work there ( there were two and they were good with masks and distancing ) are super friendly and helpful and made the experience so easy. Sure, it is jam packed with stuff but that is to be expected. The prices are better than some other places nearby and even compete with online retailers. Clean store and very good experience.

We came here to buy windshield wipers after receiving poor, discourteous service at a car parts…read morecompetitor down the street. Nate, at this store, was very helpful, polite and knowledgeable. We will return here for all our future car parts needs!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I reached out to the dealer to schedule an appointment for annual service, a pre-sale inspection,…read moreand to address an issue with the cruise control switch on my 2015 S1000R. Dale Kramer from the dealer eventually told me that the next available appointment is July 21st, at which point I said let's schedule but I may have to cancel if my motorcycle sells. The dealer then refused to schedule with me because I indicated I may have to cancel if the bike sells. Apparently they only schedule "confirmed" service appointments. Since 2006, I've owned over 20 different BMW's including currently owning a m750LI, M8 Competition, X5 45e, and my S1000R. My intent was to sell the S1000R before summer and order a M1000XR. I can tell you now, I have ZERO intent in purchasing another Beemer if this is the level of service to be expected. I've never experienced this level of terrible service from ANY car or motorcycle brand and will not support any brand that believes this is an acceptable level of service. I've attached the messages regarding my service inquiry. I don't believe my request was unreasonable.

I visited this dealership on January 28th for a Triple Black BMW R 1300 GSA. I chose to support…read morethis local shop even though I had a prior out of state offer for a 300 mile demo unit that was $1,750 lower. I have already spent thousands of dollars purchasing motorcycle gear from this dealership, yet this loyalty was a massive mistake. ​I placed a $1,000 deposit on January 28th after Dale Kramer told me verbally it was fully refundable and promised to call if another buyer was interested. He never called. During inspection, I did not see the bike lacked the top box carrier rack because it was hidden by soft luggage. When I discovered this less than a week later, Dale told me it would cost $1,200 to add it. ​When I raised concerns, Dale tried to push a red bike on me and intentionally lied about technical specs, claiming the "Comfort" suspension has the same travel as a standard GSA. It is actually 20mm (0.8 inches) lower. I texted on February 5th to cancel, but Dale is refusing my refund, claiming he had "multiple buyers" and is trying to force me to buy other merchandise. ​I strongly suggest everyone record their conversations here. I did exactly that. I have filed a credit card dispute and am filing claims with the Ohio Attorney General and BBB. I am taking this to Small Claims Court where my recorded evidence will be used.

Saw used truck on Facebook. Reached out to Tod Sherrill and he made it super simple. We put a…read moredeal together with no stress and quickly. Dave Novotny, my sales consultant, made the process even easier. Friendly and attentive to my car buying needs.( truck buying needs.). Steve Bourbonnais on the finance department explained everything and applied no pressure. Thanks guys.

Update after being told the torque converter was bad I took the truck to another shop and they…read morereplaced the leaky transmission line. Transmission and torque converter work fine. Ganley was trying to totally rip me off.

Great experience all the way around. From the call in to the tow. No extra drama added to my bad…read moremorning. Thank you! Keep up the awesome work!

From the owner: We are a 24 hour operation, offering;…read more Light, Medium & Heavy Duty Truck Road Service Load Transfers Load Shifts 70 Ton Cane Service Truck Tire Repair Load Reworks Heavy Recovery Air Cushion Recovery Motor home/RV Towing 50 Ton Carryall Transportation Auto and Truck Repair And much more Specialty Equipment; Emergency Response Unit Emergency Incident Unit Emergency Spill Response Air Bag Recovery Indoor 85 ton Crane Service Crane Service Airplane Recovery Extreme Recovery And much more With our 7 locations in Ohio... Including, but not limited too Geneva Chardon Ravenna Twinsburg Macedonia Bedford hts. Norwalk We are the first responders for 28 municipalities As well as Authorized DVS for the Ohio Turnpike We have the experience needed to get it handled, Ohio's Finest at your service. Impound is only Monday- Friday 8am-5pm Saturday from 8am- 3pm

Charming, smart, kind people familiar with the area. They saved me approximately $500. Highly…read morerecommend.