O&#x27;Reilly Auto Parts

Customer service - not existent. Stores computers don't talk with each other. Go to O Riley's or…read moreequivalent, this company doesn't care about helping its customers

Make sure you walk around the place and behind the sale items in the wall hidden is the return…read morepolicy. You have 45 days to return an item. My son was in for the holiday back in Thanksgiving and I planned on changing oil. Never got around to it and he is back at school so I stopped by to return oil filter and they said , no way, read the return policy. It says it around here. They didn't even know where the sign was!! Cracker Jacks. They just lost a customer. NEVER AGAIN. The package was never opened.

Michael's Auto Parts

(2 reviews)

Excellent service at a good price. Michael and everyone else were very polite and let me know as…read moresoon as the work was done and they did a great job. (Head decking)

It's hard to find reputable people in the automotive industry, Michael is an exemplification of…read moreexactly that. The communication skills of the staff exhibits kindness and compassion. You can tell they take pride in their work. Thank you for being a honorable business.

AutoZone Auto Parts

4.2

This was my second time here. This time I needed wiper blades. Henry was AWESOME! He welcomed me in…read moreand asked me what I needed. He recommended 2 brands. He let me choose and decide. I ended up choosing the higher priced one. He intalled them for me. The store is very clean and organized. Everyone there is very friendly and welcoming. I will be returning.

So friendly and supportive- our "go to" for everything from windshield wipers to batteries and…read morebelts. Never and issues or regrets!

Interstate Auto & Truck Salvage

(1 review)

Great experience all the way around. From the call in to the tow. No extra drama added to my bad…read moremorning. Thank you! Keep up the awesome work!

From the owner: We are a 24 hour operation, offering;…read more Light, Medium & Heavy Duty Truck Road Service Load Transfers Load Shifts 70 Ton Cane Service Truck Tire Repair Load Reworks Heavy Recovery Air Cushion Recovery Motor home/RV Towing 50 Ton Carryall Transportation Auto and Truck Repair And much more Specialty Equipment; Emergency Response Unit Emergency Incident Unit Emergency Spill Response Air Bag Recovery Indoor 85 ton Crane Service Crane Service Airplane Recovery Extreme Recovery And much more With our 7 locations in Ohio... Including, but not limited too Geneva Chardon Ravenna Twinsburg Macedonia Bedford hts. Norwalk We are the first responders for 28 municipalities As well as Authorized DVS for the Ohio Turnpike We have the experience needed to get it handled, Ohio's Finest at your service. Impound is only Monday- Friday 8am-5pm Saturday from 8am- 3pm

N A P A Auto Parts

(1 review)

Most knowledgeable parts people at any parts store. If they don't have it they'll find it Apples…read moreto apples they win

Advance Auto Parts

(2 reviews)

Nice store. Everything for your car and more is here. If you haven't walked through an auto store…read moreyou'd be amazed at all of the products they carry. There are great gift ideas, especially for new drivers. The employees here will help you check and maybe install some items for you. Check out the batteries, wiper blades, oils, air filters, mats, inflators, batteries, and knickknacks. I came to get a disc battery for my garage door opener. This store is in Twinsburg just south of Solon.

Needed a new car battery. They helped me choose the right one for my car, then installed it for me…read more The people were friendly and knowledgeable.

Advance Auto Parts

(13 reviews)

I am a handicap senior citizen. I was in dire need of two items from the store. On Thursday…read more06/26/26 I was parked at the front door of the store. I called the store and employe Amos Moore answered the phone. I informed Mr. Moore of the two items I was seeking. I also explained that I was handicap and parked at the front door of the store. Within minutes, he came out, assessed my needs by looking under the hood of my car and at my rear lights. He went back in the store, looked up the items came out with them and told me how much it would be. I gave him the cash and I was short $.11. I started to scrounge around in my console to look for the $.11. When I turned around, I was going to tell him I'll just give him an extra dollar, but he was not standing at my car door. He had gone to his car to retrieve the $.11. for me. Amos Moore went above and beyond the call of duty to assist me. He treated me like a friend or a family member and this means the world to me. He was professional, kind, and caring. Please know that he is a valuable employee and should be treated as such. I followed up with a call to district manager, Vanessa Mason. Ms. Mason took the time to hear about my experience at the Solon Store and expressed how happy she was to hear of the service that Mr. Moore provided. Vanessa Mason's expertise and knowledge as a district manager will ensure continued success to your corporation. I will inform all my friends and family members to drive past an Auto Zone store and find the nearest Advanced Auto Parts store because the service is outstanding. Please give recognition to both Amos Moore & Vanessa Mason.

Picked some items then waited behind a couple at the counter to pay. They were selecting brake pads…read moreso it was taking a while. The nice person at the counter yelled back for help but no reply then after about ten minutes of waiting he said sorry for the wait. (I said no problem). I remained waiting then he left to go in the back with the other person. After another 10 minutes my wife saw a different person in the back and politely asked if we could check out. Instead of saying sorry I'm busy, be there in a minute, or other polite reply, he yelled "you can just wait in line like at every other place" I understand if he was having a bad day but after waiting for 20 minutes just to pay with only one other customer in the store and two people working the store it seemed like a reasonable request. We waited a while longer and when no one came out I put the items back and left. Will not be returning.

Tesla Supercharger

4.5

(4 reviews)

The Macedonia Supercharger is a 6-stall setup located in a very busy part of town. It's located…read moreconveniently off of I-271, but it's several miles north of I-80. Strongsville is a better option if you're coming from the Turnpike. There are lots of food options within walking distance, including Outback Steakhouse, Steak 'n Shake, Pizza Hut, Wendy's, Taco Bell, Fuji Japanese Restaurant and Starbucks. Other businesses include GameStop, Hobby Lobby, PetSmart, O'Reilly Auto Parts and several clothing stores. We ate at Dave's Cosmic Subs about two blocks west and enjoyed our meal.

We rented a Model 3 from Hertz and needed to charge at this location. As with a number of Tesla…read moreSuperchargers, I wished there was better signage for this location. I followed the navigation directions but didn't find the chargers until we made a tour of the parking lot. Once we found them, the charging went as it was supposed to. No problems.

Batteries Plus

3.2

•$

Efficient, knowledgeable, and very nice! They fixed my phone in under an hour when I thought all…read morehope was lost. Added a screen protector for $5. Highly recommend for phone fixing needs, and they had a lot of really cool light bulbs as well!

Fast service plus they had the product we needed. Friendly and professional. We were from another…read moreState but they didn't try to gouge us on the price.

On The Spot Mobile Automotive Repair

(1 review)

Very professional, and respectful, no beating around the bush, always let's u know what you are…read morepaying for, and thoroughly explains things in detail, so you know exactly what's wrong, not the type of business to fix one thing and break something else,. If it can't be fixed, they will let you know.

Highland Auto Body & Collision

4.1

(8 reviews)

Not a good experience at all. My jeep needed the front fender replaced and the door painted after…read morean accident. The day I picked it up, the new fenders light bulb was broken off inside the lens not working, the fender wasn't in line with the door and hood, the door had fish eyes in the clear and a buffer burn. I made another appointment to get these fixed which they did, no charge. Again, I had to pay for another rental car for three days though. While it was there I decided to have them replace the seat bottom foam and cover I had bought at the jeep dealership. I picked the jeep up discovering that upon reinstalling the seat, they poked a hole in the new oem jeep 600.00 seat cover and scratched both the door panel and sil plate with the metal seat track. Also, the air bag light was illuminated on the dash. They agreed to purchase a new door panel and sil plate, but the cover is no longer available. I suggested they repair the old one for me to have as a spare and leave the new one on with a hole for fear of more damage. That would not be anywhere close to the cost of buying a new one. It took several phone calls, stop ins and emails to get those parts from them. After many many months of the seat cover being at the shop, with the owner saying it would get repaired after I stopped to see, I gave up and picked up the unrepaired seat bottom cover, now covered in dust and dirt. Chapter closed at least. I don't just leave negative reviews, it's not my thing but I have never had to call, email and stop in a place of business so many times to get something fixed, yet not completely. This was an extremely unprofessional transaction. Each time there were easily seen things wrong. I understand things happen, but this was all in lack of quality control, honesty and follow through.

I took my truck to Highland Auto Body & Collision for repairs and must say Bob's team did an…read moreOutstanding job. Great Work was done and the price was very fair. Bob's shop was better then 5 Stars. Thank you Bob and Team. Dan Chorba

County Car Credit

(4 reviews)

I went to a different dealership prior to me seeing the place. They were closed and didn't have one…read morecar that was 100 % I drove down the street and county car credit. I met jim not expecting to get financing. The cars were in excellent condition. I told him my story. He ran my credit. Then surprised me by telling me that I was approved. I wanted to ask him how that happened, needless to say I drove off the lot with a car that night, I recommend this place to anyone who needs to reestablish credit. jim is one great person and genuinely cared about my situation. I will shop here again. I'm still in awe that I have a second chance for credit.

I I purchased 2 vehicles from County Car Credit. The service and staff were very friendly and the…read morefinancing was approved hassle free. The vehicles have been very reliable and dependable. We will be purchasing another vehicle for our daughter. Thank you County Car Credit . I will be referring people who ask where we purchased our vehicles. Joe & Carol F.

O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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AutoZone Auto Parts

4.2

So friendly and supportive- our "go to" for everything from windshield wipers to batteries and…read morebelts. Never and issues or regrets!

AutoZone

Worst service EVERY TIME. Just stand around and hover in the back room or at the far end of the…read morecounterand eating. Never offer help to find anything.

My daughter n my coworker suggested that I go AutoZone to get a FREE diagnostic test done. The guy…read morewas fast efficient kind courteous n professional n was in n out of there in no time, but minus one star bcuz he wasn't able to help me open up my hood. So, did what he recommended n took it to a local mechanic. We will def be back if we need some parts or other stuff for my car. Ty

Advance Auto Parts

(3 reviews)

Customer service is awesome sometime I wouldlike for them to have more than one cashier when they…read moreget busy also they are recommending a mechanic I was offered his number when I went inside to purchase I was having a car issues I was given this mechanic's number talk to him he never showed up didn't even answer the phone the next day he claims you can reach him easier through texting I think that's just the way to dodge

Needed a new car battery and Darren was such a great help. He found what I needed and installed it…read morefor me in no time. Everyone here was very kind and helpful.

O'Reilly Auto Parts

4.4

(7 reviews)

Earlier this evening I visited the O]Reilly Auto Parts store at 11011 Lorain Ave, in Cleveland,…read moreOhio. I desperately needed new front wiper blades for my wife's 2008 Volvo station wagon. I had called in advance. I spoke to Brian, who assured me that they had the wipers I needed and that he would even install them for me. When I arrived about 1 hour later, Brian greeted me. He went and found the wipers I needed. He double-checked the size, and I paid. Then, he went out into the freezing cold and installed them for me! When he had to go back in to attach the adapters, he made sure that I came in out of the cold also. A few minutes later they were installed, and he made sure I tried them out before I left. This was an absolutely exceptional customer service experience!

I found a Kayak trailer on a late Friday afternoon w very little time to find a hitch and a ball…read morefor a morning pick up from the seller. ACE ran out of stock and suggested I go to OReilly in Stow. The guy knew what he was doing and didn't rush through the process. He made sure I had safe, reliable and correct product w a few useful tips thrown in. If I ever need car parts or anything related to what OReilly sells, I can rely on them to get it right

Advance Auto Parts

4.9

(7 reviews)

Great customer service. Came in with a failing battery that needed to be replaced. Guys there…read moreconfirmed my diagnosis after doing test and sold and installed new battery within half an hour. Good price too.

On a frigid day, this wonderful employee came outside to test my battery which didn't seem to work…read moreproperly the day before. He said the test showed it was fine, but he cleaned the terminal which had some corrosion. I really appreciated this service & only wish I had gotten his name. I highly recommend Advance Auto parts & will be back when I need reliable help.

Motorcars Downtown Tire and Service Center

4.9

(14 reviews)

Best place I've ever gotten an oil change, plain and simple…read more It was fast, affordable, and they even washed my car.

5 star experience all the way. Went in here for 4 new tires and alignment. Highlights:…read more 1. Fair and reasonable prices 2. Friendly and knowledgeable staff 3. Free shuttle service anywhere you want to go while your car is being worked on 4. Rewards program. Yep--a tire place with a rewards program! 5. They wash your car I was pleasantly surprised by this place. I won't hesitate to go back when I need work done on my car. Really, a great experience.

Spitzer Buick GMC

3.1

(52 reviews)

I definitely recommend going to Michael Hadley at this location. He was very friendly and made sure…read moreto get me the best deal. Very straight up guy! So glad he was able to work with me and get me into my new 2020 Buick for a great price! I will definitely be returning there in the future. Thanks again!

This was one of the most frustrating car buying experiences I've had…read more I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious -- we discussed out-the-door pricing, confirmed details like the charger and paperwork, and I was literally preparing to drive 7 hours early the next morning with my dad to complete the purchase. At no point was I told there was another buyer actively purchasing the vehicle. Instead, I was led to believe the car was available and that we were moving forward. Then, right after confirming final details, I was suddenly told the vehicle was "in the process of selling." I completely understand first-come, first-served -- that's not the issue. The issue is the lack of transparency. If another buyer was ahead of me, that should have been clearly communicated so I could have made an informed decision (like putting down a deposit immediately). This isn't the first time I've had this happen during my search, but this was by far the most poorly handled. If you're an out-of-state buyer, be very cautious. Don't make plans or assume anything is yours unless you have it locked down in writing. Very disappointing experience.

Lambert Buick GMC

3.3

(56 reviews)

I had a great experience. The sales men were very courteous…read more This dealership has a great selection of new and used vehicles. Garett was a great salesman. So far, I am very pleased with our purchase.

As someone who has 30 years experience selling software and solutions to auto dealers, I have…read morenumerous connections across 4 states so I can buy a vehicle anywhere. For me to choose to buy from Lambert is indicative of my trust that I will get great service and get a fair deal. It took two non-pressured visits to Lambert to complete my purchase. I worked with the Sales Manager, Bryan Steinlechtner after I researched my potential purchase and drove the vehicle. I felt comfortable and never felt pressure. Using various sources on the internet, I determined Lambert had the best vehicle at the best price. I worked with James Orlando in Finance to secure financing at a rate lower than I expected and a warranty that I requested. Totally transparent. Again no pressure. John Sdono, my seal person, helped to get the car ready and assure that I was satisfied with it's cleanliness and condition. Perfect experience start to finish. Have no fear your will be treated fairly!!

Mcmahan's Wrecking

3.5

(8 reviews)

Greg always takes care of me and my family. He does his research to get us the best price and…read morehonest opinions. Truly appreciated in an industry who only care about making money and not caring what's involved in the process. Most times other shops cause more problems to maximize profits. Thank you McMahan's

Only repair shop I go to and have for years Greg at front desk is very helpful.Scott has worked on…read moremy vehicles and always done a great job the owner is a great business owner and everyone that works for him knows how to get things done right , I highly recommend this shop

Rick Yusi Automotive