I came in to mail two quick items (one of which had a prepaid label). The female that helped me did not smile once, in fact she was annoyed and sounded annoyed with every word she said. She was sitting down, earbuds in and having a conversation with someone on the phone about a refund or dispute. Terrible service. Even if it was 4:45 on a Friday. read more

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Positive Review - South Highland Post Office (Birmingham, AL) I had a truly great experience at this post office. The two ladies working were so friendly and welcoming--they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders, Monday, 07/07/25 read more

This is the post office I always used when sending packages. It's the closest one to my house and has a parking lot for those of you who think you don't want to deal with parking downtown. I do think there is a time limit, but only to prevent people from abusing the privilege. I had a package that gave me an alert saying it was "Ready for pick up" the other week, and came by this location. It wasn't here, and the worker wrote down the address near Avondale/North Birmingham for me. For future references, it will never be here. This is a place where you send mail out. I actually saw a lady in line packaging up Bath & Body Works products to ship to someone. Wish I were that recipient! read more

This convenient little post office is the only one in Birmingham that I've been to, so I can't say how it stacks up compared to others. The parking lot lines could use a refresh; you'll have to use the oil stains as a guide when maneuvering your vehicle. There is no Automated Postal Center which is a bummer, so you will have to go during opening hours for your mailing transactions. No sending out packages at midnight for me, I guess. On the flip side, the ladies working the front end are polite and easy to deal with. Sometimes they don't unlock the doors right at 8:30 but I'll let that slide. Luckily, I've never had to endure super horrible waits as of yet, knock on wood. Now, if only the USPS could make mail delivery faster and less expensive... read more

United States Postal Service - Post Offices Near Me - Birmingham, Alabama

my mail is always late, my tracking will say"arriving today" but everytime it passes through Birmingham its fucking late. i hope our government eventually defunds and disestablishes the usps, private carriers are the way to go. No one ever gets fired or reprimanded because of the powerful unions protecting these employees. read more

My go-to post office. Located near my house and work, it's an easy stop coming or going. Employees are friendly and I can usually get through the line in a decent amount of time. I wish they had a drop box outside of the post office that could be used as a drive-thru - would probably prevent a lot of foot traffic. Speaking of traffic: getting out of the parking lot can be a little tricky depending on the time of day! You might have to wait for the line of cars to pass before turning left. read more

This place has really gone downhill. Inconsistent, often rude service - the two ladies who work the counter give the impression they are on a power trip and search for reasons to deny service, charge more or to make your day less efficient. Interestingly - I can go downtown with the identical label or package (when I was told here that I couldn't send for ridiculous reasons) and downtown accepts it with a smile. Perhaps most egregious - they can't adhere to their posted hours and often open late or close early. This is walking distance from my home but I avoid it like the plague - the service is that horrible. USPS should be embarrassed by these employees. read more

First time here! Easy access , lots of parking. Made a quick drop off, the gals here very friendly. Btw ,You can order new stamps with Nina Simone's picture which I thought were cool! read more

United States Postal Service - Post Offices Near Me - Birmingham, Alabama

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The USPS is a kafkaesque nightmar. There is no way to get through to a human being when you call them, instead you only talk to a robot who doesn't give a rip about you. Every USPS location lists the same phone number, which is just a robot who doesn't listen. The USPS claims my package arrived in the mail, but it has not, and there is no one in the USPS who will listen to me. read more

Why do we still use this archaic out of date service? They can't deliver packages on time, they constantly loose packages, they are slow to update package info, and when you do finally get your package it looks like its been through the ringer. I wish they would just defend the post office and stop throwing tax payers money on this antiquated service. read more

Very rude people and most bad experience ! I'm a online seller and I ship everyday. It was on my way and I stop for drop to my boxes she was very rude than told me I can't accept this box. I'm shipping with same box everyday ! I will never come here again ! read more

I usually love this post office location. The staff are mostly really friendly, and the lines are relatively short and not too slow. But last week one lady's lack of customer service really makes me want to reconsider using a post office ever again. And it makes me sad, because post offices are going out of business. And although the stamps are going up, I have found that shipping things through usps often times are a lot cheaper. For example, one time I needed to overnight a letter from California to Arizona and I used a non-postal service company, and they charged me almost 40 bucks. Later on I had to overnight something from Alabama to California and it cost less than 20 bucks. But anyways. Last week I wanted to send my friend a birthday present. I had it in a box but I did not have any tape. I brought it up to the counter with the present in the box and said I needed to send a package and she said unless I was sending it express mail I needed to purchase my own tape. Are you kidding me?? I have been in this office many times and they always have tape out and I have seen them so many times tape packages for people. After about a 15 second 'uhhh' I said ok I guess I'll send it somewhere else. I left for school and on my way stopped at FedEx. Took my open box to the counter where they *gladly* taped it for me for *free* and shipped it for the same dang price. Thank you very much. read more

I sent my mom and sister a card thanking them for all their help, my mom received her card,but my sister didn't get her card!! People stealing mail should go to jail!!! I put it in the dropbox on Tuscaloosa Avenue and it was sent to Maryland, some how both cards didn't arrive so am sure some ass stole the other card!!! Just awful u have a job and still taking stuff that doesn't belong to you and I can't even get that back!!!!!!!!!!! read more

We have not received mail today and it's 8:20 pm. Not happy. Had mail to go out today that did not go out

Could someone please tell my why I didn't get my mail until 7:15pm I have never ever heard of them delivery mail at nighttime . I stood out and recorded him coming back by . When I was saying hey for him to stop a minute he speeded up u can contact me at summertedder@yahoo.com he delivered in lewisburg gardens hwy 31 north fultondale we r under fultondale but get over mail from north ham read more

Pretty standard us post office. This location isn't to busy which helps with getting in and out quickly. Staff are a tad slow but they are generally helpful and use the antiquated system well. They have all the usual postage supplies in easy to identify locations. USP is always the cheapest option. I must give them props for delivering my international parcels in a timely fashion and for facilitating the mailing of our wedding invitations. This will be my post office of choice. Till next time read more

Probably one of the worst USPS offices in the country. The staff s always in the back "chatting and gossiping" while the costumers stand in a line of 10 people minimum ALL THE TIME. I dread coming in here but unfortunately is walking distance from my apt. I wouldn't recommend anyone coming in here under circumstance! Employees are always at lunch or busy on the phone.. read more

This is my go-to post office. Yes, it is the closest to my home but the employees are just so nice! It isn't the most well-kept location but to actually find a post office where the employees aren't surly and actually make your day more pleasant is just a gem. If you're looking or an office with quick and nice service this is the location for you! read more

I feel it necessary to update my initial review because I had such a great experience this morning. I went in to mail an article of clothing I needed to return, and one of the employees assisted me in choosing the cheapest size package it would fit in, and took time to show me the tracking number and expected delivery date on my receipt. None of these things was a huge deal, but she took her time to help me, and that has not always been my experience there. I'm still periodically disappointed with the people who deliver my mail, but, as of this morning, the clerks who work within the office are ok in my book. read more

I don't know where the breakdown is, but I will not be using the United States Post Office for any important documents ever again. My first mind said to go to Fed-ex, but did I listen? No. I still regret it. I sent a package via USPS from Houston to Birmingham. I paid for Priority Express mail because it was guaranteed to arrive the next day by 10:30 a.m. I went online to get tracking alerts as to the status of the package. Needless to say, the package never arrived, and they had the nerve to send it back to me. Not only did it arrive in Birmingham a day late, but they also tried to cover their tracks by stating that the location had moved. It was a hotel! The person who I was delivering to was there up until the day after the package was to arrive. When the document was sent back to me, they stated that no one was home to receive it and they took it back to the post office. A contacted USPS to get my guaranteed refund. I was on hold for one hour and 33 minutes. The person who helped me was nice enough. However, an hour later, someone from the Birmingham station called me to explain that the package wasn't supposed to get to the location on Saturday as promised, but was to get there on Monday. Needless to say, she frustrated me tremendously. Tina was no help at all and actually made the situation worse because it seemed to be another attempt to cover up for their ineptness and carelessness. She stated that I have received my refund, which I have not. The following is the frustrating trail of messages (read from bottom up) that I received regarding my package: USPS February 12, 2019, 11:34 am Notice Left (No Authorized Recipient Available) HOUSTON, TX 77008 We attempted to deliver your item at 11:34 am on February 12, 2019 in HOUSTON, TX 77008 and a notice was left because an authorized recipient was not available. You may arrange redelivery by using the Schedule a Redelivery feature on this page or may pick up the item at the Post Office indicated on the notice beginning February 13, 2019. If this item is unclaimed by February 17, 2019 then it will be returned to sender. February 12, 2019, 10:00 am Arrived at Post Office HOUSTON, TX 77008 February 11, 2019, 4:42 pm Departed USPS Regional Destination Facility BIRMINGHAM AL DISTRIBUTION CENTER February 10, 2019, 10:08 am Moved, Left no Address BIRMINGHAM, AL 35203 February 10, 2019, 5:46 am Arrived at USPS Regional Destination Facility BIRMINGHAM AL DISTRIBUTION CENTER February 8, 2019, 9:50 pm Arrived at USPS Regional Origin Facility NORTH HOUSTON TX DISTRIBUTION CENTER February 8, 2019, 7:20 pm Departed Post Office BELLAIRE, TX 77401 February 8, 2019, 2:45 pm USPS in possession of item BELLAIRE, TX 77401 My receipt clearly states that it will be delivered guaranteed on Saturday, February 9 at 10:30 a.m. My very important document was not delivered! I will not be using them for anything important again. read more

It takes a lot to make me write a negative review, but my Media Mail experience with Renee did the trick. I had prepaid postage to mail an item I sold on eBay through Media Mail, but when I described the test prep material (100% paper, nothing out of the ordinary and certainly not trying to commit postage crime), Renee made me open the package and gave me a condescending lecture about Media Mail in front of a line of customers. At first, I gave her the benefit of the doubt because I like to believe that people are experts of the places they work. When I went to repackage the test prep to have it sent through Priority Mail, I began to wonder how I could have been so mistaken on what Media Mail is. With a simple Google search, I looked up the guidelines on my phone from the USPS website and discovered that I was not wrong, educational test prep material does qualify for Media Mail. With this I went back to the counter and explained that according to the USPS website, my package is appropriate for Media Mail. To this, she rolled her eyes at me and looked at her coworker with a sigh, like I was the biggest idiot in the world. Even though I had evidence from her governing organization's website, she had her mind made up-- my package was not going to be sent though Media Mail. She pulled out a million different excuses, saying that the booklets (Titled: 'Oral Pathology') in my package are "magazines, not books", and therefore do not qualify, even though the guidelines specifically say booklets 8 pages or more are considered appropriate for Media Mail. She also told me that the website I referenced (https://www.usps.com/ship/mail-shipping-services.htm) is not accurate because "it is so easy for people to tamper with websites and post inaccurate content". Finally, Renee sent her coworker to print out her own guidelines, and together they determined that my package could not be sent through Media Mail because I am not a representative of a University. No where in the guidelines does it say you must be associated with a University or a company to send Media Mail. Never in my life have I been treated like Renee and her coworker treated me. I believe these two individuals were just having a bad day and saw a young, meek woman who they could lash out on. Little did they know, I am a physician and I am more than capable of researching guidelines and determining rules and regulations from them. In this situation, I was right. I took my package and went to the other Post Office located at 351 24th St N, Birmingham, AL. I presented my items to the clerk, asked if my package qualifies for Media Mail, she examined the items and told me it certainly does, and I repacked the items and mailed it through Media Mail. I was just notified that the package reached its destination, so I know with certainty that I was right. What worries me is that I was right and I was treated like this. How on earth are these two individuals going to treat customers who are actually wrong? It may be the US Postal Office, but I still believe customers should always be treated with respect even if they are wrong. Please do yourself a favor and go to the Post Office located at 351 24th St N, Birmingham, AL. read more