I would review it zero stars, THE WORST customer service by far. They didn't answer my email…read morerequest and when I stopped by to inquire about it was told to just go to Office Depot. That there was a fee to download files. Ridiculous. I have been to other locations and not been treated this poorly.

Ken did a great job of making my business card graphically say what my business was about. I am a…read morephotographer and I appreciate the power of images. No doubt about what "mango tree arts" is about. Thx!

Excellent, knowledgeable and courteous customer service recently for…read morea very important UPS Overnight 10:30am to Orlando business document package. Recommend this location for shipping and wish everyone there and their families the Best and Brightest, Personally and Professionally always. Ken Hall Clermont, FL

Had two ladies working the counter both taking care of two customers ahead of me, when one was done…read morewith one of the customer's she moved over to help the other co- worker with the last customer with an issue that they where both working on. No problem. But the part that got to me was how i was waiting patiently the whole time with and how i was not acknowledged at all in any form and then when the last customer left before me, she took her time before she finally called on me with a bad attitude look. Will not go to that location again.

They were so professional and efficient when we needed printing in a pinch!! Thank you! We will…read moretotally use you all again!!

Great service, great group of guys. Recommend for all business printing servicesread more

Not very well organized, but convenient. They need more help with such a large store. One of my…read moreAmazon packages was not returned.

I thought I had written a review for this location before but couldn't find it. I went in today…read moreand, as always, received amazing service. Everyone who works here is fantastic! This is a very busy location, but I've never had a bad experience so I am confused about some of the reviews I read. I wanted to do a shout-out, especially to one of the employees who truly stands out, his name is Diego I believe--his positivity and helpfulness go above and beyond and we always appreciate how he is smiling and seems to love his job. What a wonderful crew this UPS store has!

I chose this location in part because of their statement: "We support small businesses with the…read moreproducts and services they need." Unfortunately, my experience was the opposite. As a bi-coastal business owner, I was looking to open a second mailbox at this location since my existing UPS Store mailbox is in another state. I've maintained a small mailbox for over 5 years with no issue, so I'm very familiar with what size actually fits my needs. I came in to rent a small mailbox for 6 months, which is more than sufficient. However, I was told by the owner, Joshua Steele, that because I am a business, I am not allowed to rent a small box and must instead purchase a medium box. When I asked where this policy was documented or communicated, I was told it was not in writing--it's simply his policy. That directly contradicts the idea of "supporting small businesses." Supporting small businesses means allowing customers to choose services based on their actual needs--not requiring them to purchase a higher-priced option simply because they identify as a business. What's more concerning is the inconsistency: * Personal customers are allowed to choose the mailbox size that fits their needs * Business customers are not given that same choice That's not about capacity or logistics--it's an arbitrary rule that increases cost without adding value. A fair and reasonable approach would be to require an upgrade only if a customer's mail volume exceeds the box size. Instead, this policy forces small business owners to pay more upfront, regardless of actual usage. If the goal is truly to support small businesses, the policies should reflect that--not contradict it. I'll be taking my business to a location that actually aligns its service with that promise.

Wonderful staff and great service! First time at this location and I will be back!…read more Made my Amazon returns quick and easy. They really shine when compared to USPS!

I had a great experience at The UPS Store in Minneola! The staff was friendly, welcoming, and made…read morethe whole process quick and easy. My package was handled with care, and they answered all of my questions with patience and professionalism. The store was clean, organized, and I didn't have to wait long. I'll definitely be coming back for my shipping and printing needs. Highly recommend

STORE # 7419 MINNEOLA, FL WOW are these store employees at…read morethis location unprofessional!!! My son was shipping Pokémon cards worth 8k. Myself and my boyfriend came in to help him package them up in store so I could record the entire process to have proof of what he sent in the box. My boyfriend tried to help by pre sectioning the tape so that the process went a bit faster to make the video as short as possible. He stuck the pieces of tape along the edges of the table so that my son could just grab and stick and not worry about the dispenser. As he finished up, we followed him (still recording) up to the register to hand the teller the box and get the receipt. My boyfriend left some of the tape on the table. Completely honest mistake. About 5 days later, my son had another 5k worth or cards to send, so we went in again to repeat process. This time he was more prepared and had ordered a bunch of small padded envelopes so we didn't need to mess with all of the tape. My boyfriend not realizing it started adding pieces of tape to the side of the table again. About 5 pieces in i stopped him saying we didn't need to do that this time since we had the padded envelopes. I took the tape off of the table (I'm 98% sure I took it all off). He finished packing and we walked the box up while recording and left. The following week, I went in alone with an Amazon return and was told by a very snooty employee that the manager didn't want me in the store anymore. I was completely thrown off and thought she was talking to someone behind me. She then told me it was because of the tape and that I continually go in and destroy their things. I asked to speak to the manager Rachel so that I could apologize and explain the situation. She was away for 2 weeks, so I contacted customer support to see where I should go from there. The girl that answered told me that it didn't sound right that I wasn't even given a warning or spoken to or given a chance to do anything about the matter. She told me to follow up with a claim and that she'd try to get the owner to contact me. About a week or 2 went by and no contact. I decided to go in and try to talk to the manager Rachel. This is someone I've spoken to and have delt with on many occasions. I told her that I wish she had come to me with the issue so I could have made it right. I apologized for any mess that my boyfriend may have left behind. She was nothing but nasty. Basically told me I was guilty by association because I was with him and I didn't take the tape off of the table. I completely forgot about the tape and it was an honest mistake. I'm not perfect. She kept telling me that it was done twice and that both times we left a bunch of tape on the table which wasn't true. She informed me that she was away and didn't witness either event and she hadn't even watched the security footage. She looked over at the rude employee and asked her if it happened twice. The girl shook her head yes. I asked the manager to please please look over the footage to see for herself that the employee is a liar. She refused and told me the ban still stands. I'm not allowed in the store anymore due to something someone else did...yet my son and boyfriend are allowed in. The best part is that the store owner is going along with it all and won't call me about the issue. He wants me banned as well!!! For something I didn't even do! Or should I say for something that I forgot to do apparently. I've never seen such childish power tripy behavior! I'll avoid all UPS stores from here on out. I'm near other Amazon return locations daily so it's not skin off my back. But I genuinely wanted to make it right but was met with nothing but an immature (high school mean girl type) not very intelligent woman on a power trip that chose to believe her liar of an employee vs looking at the proof on video. Also....the manager writes her own reviews on the business to boost it up. Check out the review right below from Rachel P. That's the store manager!**Adding this little bit to my review because I see the owners daughter Rachel has come back with a comment and a bunch of lies. What a crazy way to run a business. What I wrote above is 1000000% what happened. I'd swear that on anything I have! I did come in the store maybe a week or so earlier 3 min before closing with a quick Amazon scan. I was told by the girl who obviously has an issue with me that she wasn't going to be taking any more returns. They were opened for another 3 minutes. I mentioned and they just looked at me. I said" why wouldn't you just give this a quick scan,you're still open! Are you lazy?" This same employee is apparently claiming that I came back and applied tape all across the table. Liar! Manager stated in her comment that she ​​told me she did watch the video. Liar. She told me she didn't have to watch it. I was also never told to stop anything by your employee while I was in there. Lies. I was holding a phone and recording. Nothing else! CHECK VIDEO!