We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

Awesome service. Friendly. Has done so much for me with paperwork. Including boxing and…read moreshipping big items. This place is the best. Lidia. 10 stars!!

Stopped in to mail out a company computer. Computer was boxed with prepaid shipping label. I didn't…read morehave it printed so the clerk asked me to send it to the store's email. No problem. Once she received it, she said to print the label it would be $1.93. I said no problem. She asked, are you paying cash? I said no, debit card. She says well there is a $5 minimum purchase to use that card. I said thanks and walked out. First, it's illegal for a merchant to impose a minimum purchase on debit card transactions (FS 501.0117). So they are violating state law. Second, just the idea of losing a customer over a debit card transaction shows very poor business acumen and gives reason as to why these mom and pop locations are going out of business to the likes of the majors. They offer zero value to use their establishment. I gave 2 stars as the girl was polite, but avoid if you can.

I chose this location in part because of their statement: "We support small businesses with the…read moreproducts and services they need." Unfortunately, my experience was the opposite. As a bi-coastal business owner, I was looking to open a second mailbox at this location since my existing UPS Store mailbox is in another state. I've maintained a small mailbox for over 5 years with no issue, so I'm very familiar with what size actually fits my needs. I came in to rent a small mailbox for 6 months, which is more than sufficient. However, I was told by the owner, Joshua Steele, that because I am a business, I am not allowed to rent a small box and must instead purchase a medium box. When I asked where this policy was documented or communicated, I was told it was not in writing--it's simply his policy. That directly contradicts the idea of "supporting small businesses." Supporting small businesses means allowing customers to choose services based on their actual needs--not requiring them to purchase a higher-priced option simply because they identify as a business. What's more concerning is the inconsistency: * Personal customers are allowed to choose the mailbox size that fits their needs * Business customers are not given that same choice That's not about capacity or logistics--it's an arbitrary rule that increases cost without adding value. A fair and reasonable approach would be to require an upgrade only if a customer's mail volume exceeds the box size. Instead, this policy forces small business owners to pay more upfront, regardless of actual usage. If the goal is truly to support small businesses, the policies should reflect that--not contradict it. I'll be taking my business to a location that actually aligns its service with that promise.

Wonderful staff and great service! First time at this location and I will be back!…read more Made my Amazon returns quick and easy. They really shine when compared to USPS!

The staff is consistently courteous and provides quick, excellent service. I'm always greeted with…read morea smile, and they go above and beyond to take care of all my mailing needs. Highly recommend this location!

Great place to go to drop off packages without a long wait. Nice clean, bright, and new interior…read more Typically not that busy. Offers lots of additional services as well.

They are always expert at shipping the various items I have had to send over the many years I've…read morehad to come to them for help. Easy to work with, they've faxed for me also,

Great service and amazing packing job by Denese. I had purchased some amazing items at a local…read moreauction and Denese packed them for shipping and then I decided to pick them up. These folks do amazing work and they are very diligent. If you are needing to ship things that you want to make certain they are packed properly and will most likely arrive safely, these are your folks!

Danielle and her supervisor solved a big problem for my Mom and I and helped us overnight a…read moredocument and meet a deadline. They both went above and beyond for us. This is the store I always go to for shipping and they have always been excellent, but yesterday they were super problem solvers and helped us so much.

Probably my favorite UPS drop off. They have fast service, accessible parking, super polite &…read morehelpful, and close by.

I'm not one to normally post negative comments, but this experience this morning was absolutely…read moremind-blowing. You all might want to consider this as a warning. I am the CMO for a global company. I stopped in here to send a package overnight (today is Friday 3/17) for arrival on Monday (3/30) morning delivery. Precursor - Prior to that I had asked (and graciously paid for) notary services of the documents. No problem. Services rendered, services paid for. Now we get to the shipping rates. The woman pulls up rates starting at $54 dollars for April 4th delivery and spanning $272 dollars for Monday delivery by 10am. Yes, you read that right. $272 dollars for an envelope. For Monday delivery, by 10am. That's the cost of shipping a small refrigerator freight on a truck. Obviously I was shocked. Asked her how that was possible. Her response was "yeah...you have to talk to the owner Harry, he controls the prices." Well Harry...here's your chance to retort. How is it possible in any world to send an envelope weighing a quarter of a pound...overnight to Alabama...an hour and 27 minute flight away from Ocoee....and have it cost $272 dollars? By the way, the girl behind the counter tried to validate this at first with a response that was "well that's the price of shipping these days". For what? A bison to Guam via boat? C'mon. For reference, Afterwards I called Patricia over at FedEx on West Colonial, who I also do business with. I gave her the contents, the weight, the address and the shipping expectations of delivery on Monday by 10am. Her rate via FedEx? $53 dollars. FedEx...a global shipper...$53.00 for Monday morning delivery by 10am. Harry's Mail Center...$272 dollars for Monday by 3pm. In the end I took it to the post office on Hiawassee. Express Mail with tracking. Arrival Monday by 3pm. Cost? $11.28 I work in an industry where media, print and costs are marked up...usually about 11% to make profit on running a business. If you do that math...thats a 413% markup. And some bullshit. You're flagged Harry. Not sure what kind of operation you think you're running, but it will be reported.

Missed the delivery of a package that had to be signed for and instead of trying me again they sent…read moreit here. I went in as soon as I got the note (it was custom jewelry made from my mothers jewelry, as such it was irreplaceable, so I did not want it sitting in a random warehouse) There was one person in front of me being seen to and 2 people working (but only one working with that person). I still waited in line for 15+ min. When they did get to me they initially couldn't find my package. Nerve wracking. Very stressful. When I said something to the tune of "what do you mean you can't find it" clearly a little panicked, then she got the other person involved and she found it immediately...was there really a need to put me though that? So, while I did not use them of my own will, I don't think they would be my first choice as a shipper should i need one in the future.

KATHRYN was amazing !! She helped me Notarize some very important paperwork and did it with…read moreprofessionalism and friendliness. Thank you Kathryn. And thank you local Parcel Plus

It was my first time sending anything overseas so I headed over here to use DHL…read more Pamela was nice and extremely helpful in helping me fill out the missing pieces to the foreign address. Great service and the only downside is DHL's pricing, never knew it was so expensive to send a single envelope! lol

Not very well organized, but convenient. They need more help with such a large store. One of my…read moreAmazon packages was not returned.

I thought I had written a review for this location before but couldn't find it. I went in today…read moreand, as always, received amazing service. Everyone who works here is fantastic! This is a very busy location, but I've never had a bad experience so I am confused about some of the reviews I read. I wanted to do a shout-out, especially to one of the employees who truly stands out, his name is Diego I believe--his positivity and helpfulness go above and beyond and we always appreciate how he is smiling and seems to love his job. What a wonderful crew this UPS store has!

Had a great experience with Carolina, she walked me through how to email my PDF to the store email…read moreto correctly print my requested document. We went through a couple test prints on the computer before finally placing the order. I told her since they were test copies it was fine that it had some bleeding ink but Carolina's ensured even these came out pristine and did not let me take ones that weren't perfect. This location is always very helpful and makes sure I'm getting a great value for the mediums needed for my business. Thanks FedEx !

Had a great experience here. Had to overnight ship some items for work but I haven't really ever…read moredone that before. Lucy was very helpful and helped me from start to finish and made the process brief and efficient. She was very friendly and my orders arrived on time. Recommend this facility.