Had to stop in here to pick up a package that UPS attempted to deliver three times. The company…read morethat sent me the package specified that UPS get a "signature from a live person" or words to that effect. Meaning I could not sign one of their forms and leave it on my door and expect them to leave the package. So I stopped in here on my way home from the Airport. It was after 5:00 pm - so I had no idea how long the lines would be. Turns out I was able to get in quickly, provided my tracking number and Drivers license to the lady at the counter, she retrieved my package, and I was out in less than 5 minutes. Great customer service! NOTE: The address listed here in Yelp is currently incorrect. The correct address for this location is: 4455 Stonecroft Blvd Chantilly, VA 20151

I don't need a UPS driver coming into my place of business yelling "HELLO, UPS." (twice). We have…read morea counter you can approach and if someone doesn't come out, there is an old fashioned bell with a sign that states to ring said bell. My time is just as important as yours. And then ask me where the shipping department is when it is clearly marked on the "shipping and receiving" door. And I when I complain about your gracious "HELLO, UPS." don't say "Do you know how hot it is out there?" Yes, and if YOU have a problem with the heat, don't complain to me... get another job.

such a great environment and very clean. value all the workers and the service is amazing.read more

The customer service rep helped me with a package that I mislabeled. He really went out of his way…read moreto assist me. I am so very thankful!

I stopped by the place to print a single digital file! I had my own piece of paper with me too!…read more I was completely shocked by not only the fact that I was charged almost $12 for a single black and white image that I didn't like, but also by the attitude of the employee. The white lady with short hair, seems to have issues and gets frustrated and stressed over trivial things! She charged me $8 for some basic size adjustment! Literally a couple of clicks! She also has a tone that she makes feel i don't know what I'm doing! The only reason why I put 2 stars instead of 1 or even zero is because a minute later her coworker intervened and got $8 back, and went through the process again! Later that week, I received an email informing that the refund was a miscommunication, and that she was technically supposed to charge that much, which is ironic because I got way much better experience and more satisfying result at staples in that very location, for literally $0.5.

I hate to complain, but this location totally failed us. The staff were very friendly and…read moreapologetic, but they really couldn't help, and that's a problem. We needed to get a document printed. Everything is completely automated. My daughter and I tried to figure it out, and couldn't. We asked for help, which took more time because we have to wait in line, which is ok and to be expected. Twice the staff came and showed us what to do. We did it. It didn't work. Over and over, it didn't work. When we asked for help the second time all they could do was tell us to wait for the email, that it takes a few minutes to come. It didn't so we went home in defeat, unable to print, and leaving my daughter in a jam. The emails with codes eventually did come, a whole hour after they were requested. Definitely not the few minutes it was supposed to take. This is a complete failure of the system as advertised. Again to be clear, the staff were not at fault.

Yousef! That man is AMAZING! My wife got me in here on a monday morning shipping out many packages…read moreand usually people would be frustrated seeing someone walk in with 10 different items. Mr Yousef (i hope i spelled his name right) was very friendly and accomodating! Thank you so much sir! For your patience and kindness!

I've been here several times to make Amazon returns and the process is Al way very quick and easy…read more They haven't been too crowded on the weekends and the staff here is always friendly and knowledgeable. There's plenty of parking here since they are located in a large shopping center, I'll be back here if I need to return something or ship something via UPS. This is the best UPS Store in the area.

Still waiting for my packages since January 26th. UPS system say one thing and they won't deliver…read more I've called nothing changers! I hate UPS smh

Echoing the other customers below. They've been holding 3 packages of mine for a week and a half…read morenow, saying each day that they're out for delivery, and then rescheduling them for the next day, blaming the weather from 2 weeks ago. The roads have been clear for over a week now, and I have had multiple deliveries since from all the other majors- USPS, FedEx, WalMart, and Amazon. UPS *used* to be the gold standard, but now they're horribly unreliable and incompetent.

I came in today to request service assistance to mail an envelope. I also needed a return label…read more Thankfully, Jake worked with me to set up a FedEx account so that I could get the return label, along with so much more. As a small business owner, Jake explained the benefits of the FedEx shipping account, which is Free to set up! The value is exceptional because in time, I'll save on the cost of shipping. Jake truly made my shipping process easier and saved me time.

Still having issues with FedEx swapping my package contents. I've spent dozens of hours and they…read moreare not cooperating stating my items were delivered when they were clearly not. Do not trust or use FedEx for expensive item shipments.

There are so many great things I can say about Speedy Printing, but I'll keep it short and sweet…read more I can't think of a group of people more talented, dedicated and helpful than everyone at Speedy Printing. They genuinely care about you and making sure that they get your design/print job right! If you are a small business owner (like myself) you will quickly realize how helpful they can be in not just ensuring that your design or print results are suitable for your business, but they have a plethora of experience in how to better help market your product or service. I can't think of a better place to go and once you step into their new and cozy store in person, you will quickly realize the same!

Speedy Printing is awesome, especially Kim who is not only helpful, but quite attractive as well…read more I initially chose this place to get my business packets made because they were almost half the price of Staples / Kinkos / Office Depot, but was surprised to see that they also do design and marketing work as well. I have no experience on the latter with them, but I did notice some sharp designs they were working on, and they turned my project around very quickly. I definitely recommend everyone to stop by here for their print and copy needs. Great service + best price = winner every day.

Just came here to make a self service return so there wasn't really any staff interaction but the…read moreself service return machine worked and there no line so the trip was a success. This isn't our usual location but we were in the area and it worked out so I'll use this location again if I'm the area and need to stop by.

The staff here are professional and helpful. I recommend this location as the staff have always…read moregone out of their way to assist me. Great customer service and comparable prices will keep me coming back!