My experience has always been excellent with the staff helping to choose the best shipping option,…read moreincluding USPS. They measure and weight the package, and give the estimated delivery dates along with the price of each carrier. I also use Pak Mail for shredding financial papers: they had a locked bin that is picked up by a shredding service.

The lack of professionalism here is astounding. The diva working the register this morning doesn't…read moreknow how to talk to customers at all. I went in to mail a flat rate usps box. He told me the least expensive method was to use FedEx. When I POLITELY pointed out that it was a flat rate box (with a less expensive shipping price than I was being quoted) he puts a hand on his hip and says, "Yeah, if you go to the post office. We're not them." I returned later to get a key made and luckily got someone else to help, although ultimately I wasn't able to get the key either. At least he was reasonably human. I wasn't upset by the lack of service, but there is an appropriate way to speak to potential customers. I'm leaving two stars instead of one because I haven't had this issue before. Maybe he woke up on the wrong side of the bed or something, but I doubt I'll return.

This FedEx location deserves 10 stars!!! We have interacted with different staff members here and…read morehave always head a pleasant experience. They are eager to help, kind, and they offer great suggestions based on their expertise. I like the variety of services it provides and amount of supplies that you can purchase. It is a one stop shop for shipping of basic office needs. Wendy is outstanding! She really is an expert in both the shipping and office services. I will go out of my way to go to this location just to work with her! Highly recommend!

I drove into Fort Wayne to this Fed Ex Office location two weeks ago because I needed to send a…read morecorrected title to Carvana. There was an error and they needed it corrected as my brothers car was sold to them before my family moved out of Florida. They sent us the paperwork that needed it corrected via FedEx and they sent a prepackaged fedex envelope for us to use. We came in, gave it to the employee and we were gone in fIve minutes. Quick, efficient service. What can be better than that?

Ok first I don't see the need to give a star if so it will be a - for Friday and Saturday during…read morethe winter storm we just had the manger needs to be fired and corporate shame on you for not caring enough about your employees for the fact that we were in the red I seen them on the road trying to deliver packages You truly don't care it says alot about your company and I will never spend a dime using your service for nothing Once again thanks for not caring for your employees

I called about a package they said was delivered but I did not receive it. Their call line is no…read morehelp at all. fed ex service is terrible!

I have always had a great experience here! The staff is extremely friendly and always try to find…read moreyou the best deal. I feel like it is reasonably priced and very convenient. They even offer a punch card where you can get a package for free. There are some toys and gifts to choose from in the store, as well as packaging materials. They sell envelopes, boxes, and packing tape. They ship nearly everything!! I use this place to ship things quite often. I just wish they took Amazon returns too!

I decided to visit this location because Kroger didn't have what I needed. This empty location…read morecharged me $18 to sent one envelope. One week later I went to the USPS and they charged me $7.50 for the same envelope. They are a rip off and scam artist. Stop going to this place so they can go out of business and a better business can move in.

Terrible performance. Scheduled delivery five times over an eight day period. That is, they…read moreinformed us of a delivery date and when it did not happen, we called, and were given an excuse as to why it did not make the truck. This happened five times. When I called to express my concern, I was informed that they do not "guarantee" delivery. If I do not receive my item this Monday, I will call Home Depot and cancel the order and tell them that their 3rd party transporter is too unreliable. If leadership at Central Transport wants to discuss this matter (already spoke with Manager), you have my number. Joe Schweitzer

Expected package said delivered asked for proof shows no delivery to my porch and nothing deliveredread more

They micromanage carriers to level frustration. If you don't answer emails straight away they will…read morethrow a fit then dock pay, give you bad reviews.