While Chuck seems to be a very nice man, today I felt cheated by him. When I called to tell him…read morethat I had a DSL connection issue, he asked a few questions and then suggested I bring the computer in to the shop, where the work would take a very short time. I took the computer in and 10 minutes and $45.00 later I was told it was fixed, but if I still had problems, to contact my server. Once at home, I had the same problem. I contacted Xfinity and they fixed the problem at no cost in a very short time while I stayed on the phone with them. When I called Chuck to let him know that I felt taken advantage of, since he knew Xfinity could have solved the problem at no cost, I was told that the $45.00 could be applied to "the deposit the next time you come in". It's a sure bet that I won't be returning, so hope they enjoy my $45.00.

Brought my broken phone in and had a new screen and fully up and running under 30 minutes later…read more Friendly staff, quality work.

It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

Miles fixed my daughters tablet very quickly. I will absolutely use them for anything phone or…read morecomputer repair. Amazing service for sure. Plus they sell lightly used items at a fair price!

Did a great job of quickly fixing my phone, and later, my wife's phone. Friendly people, too.read more

We were recommended to the Frame Shop (formerly the Frame Factory) and Matt Bean by a local artist…read moreand dealer. We had a large photograph which was over 100 years old. We wanted to frame and hang it in our home. We spoke to Matt and explained what we would like to do. We showed him the photograph and he proceeded to make suggestions on the frame style and color, mat color and thickness, the type of glass as well as decorative edging on the mat. Yes there is different types of glass and thicknesses of mats that can make a difference. After several days, Matt sent a picture to me on my phone showing what it would look like for our approval. It wasn't inexpensive but it turned out to be exquisite and just what we envisioned. The professionalism, ability to turn our ideas and vision into reality and the timing took a talented artist and framer's mind to do all of this. Yes you could get it done cheaper but not the way this photograph turned out. We are to say the least pleased.

Artcraft Printers printed my small 28 page music book. Tom put in extra time and effort laying it…read moreout properly to make things work. The larger print shops would not necessarily take on this small job at any reasonable cost, but Artcraft Printers on Michigan Street in South Bend did it and did a great job.

Never returns phone calls! You have to keep calling to request proof then when you receive product…read moreand the screen print didn't print well they were supposed to reprint for me and never did! Do not use this company! They are horrible

I needed a mini fridge hauled away urgently.Talked to Sabrina and she had her crew take it away…read morehours later.Thanks to her and the crew.I will definitely use them again for junk removal at a later date. Again,thank you Sabrina a d crew. An excellent job.

prompt and efficient. Had an odd piece of furniture that didn't conform to their pricing schedule…read morebut texting pictures to their office we were able to come up with an equitable price.

Great, honest father and son team providing quality repair services at a fair and reasonable price.read more

My daughters phone wasn't working so I took it in. He thought it was a cracked screen that needed…read morereplaced. They were able to try a test screen to make sure that was the only problem before they did a repair and charged me for a new screen. They didn't want to waste my money for something I didn't need. Phone works great! And it was only $70.

Came in, 3 employees were just standing there not paying attention at all. Someone did come in not…read moretoo long but still obnoxious to have to stand awkwardly. The store is set up really nice and the store is extremely busy. If it wasn't for my husband needing to come in, I would avoid this place at all costs. I honestly havent liked Apple as a whole since iphones started being a thing. Their products are repetitive and not very unique in my opinion. That coupled with my social anxiety (so the crowds make me feel comfortable) I really dont like coming here at all. We did get fairly quick service and the employees are friendly so I dont feel comfortable giving a 1 or 2 star review. The employees are friendly and we even got to chatting about Magic The Gathering. Probably won't be back but would recommend this location to Apple lovers.

The company policies make them useless. They might as well close the store and put a big sign out…read morefront that says "we just don't care that much". Somehow every other store is open and accepting walk ins. These jokers can be, too.