I don't know how best to rate fedex, but of all shipping and tracking services, fedex is the…read moreworst. I get notification that the package will arrive during three different times and the latest, before 8pm. Come on, use the technology available and don't make us wait all day. This is ridiculous.

The contents in my package are extremely valuable and irreplaceable. The were sent FedEx from one…read moreCA city to another CA city (1 hour drive) and the package should have only taken two days to deliver. It took 5 days to appear in Ontario, Ca which was only 10 minutes away and showed to be delivered by 2pm PST. At 3:30 no deliver so I called and I am told it will be delivered next day and wasn't put on the truck that day to be delivered like it showed. Later that day I see the system updated the package enroute to Hagerstown, MD where it shows for the past 4 days now. How does this happen and where is my package FedEx?

I thought I was making an appointment to have documents notarized for work. Turns out, I was…read moreactually scheduling a pointless drive across town to be treated horribly by one of the two women on staff. The only thing more bizarre than her hostility was the fact that I'd made sure to confirm my appointment beforehand. So if anyone needs a notary at this location, let me be the first to inform you that the notary leaves at 5pm (despite the fact that she schedules her appointments until they close at 6pm). It's the kindest way you'll ever get that information, despite the fact that both their location's website and their location's online appointment system states otherwise in multiple places. **Head to the new UPS near Walmart Drive for notary services, where they treat their customers like human beings - ask for Tabitha!

Very helpful and friendly staff. Always willing to help. Will give you reminder calls as well to…read morepick up.

Not a chance on Gods green earth I will ever step foot back into a Staples, especially this one!…read more They were rude and called me a liar. I returned a fire today that doesn't work. They pulled my receipt and then said I returned them a fire I had not purchased there. I have a fire on my receipt and only 1 in my house, I was told as she wadded up the receipt she could not accept the fire back. They had given me a fire that was not 4K but I paid 4K price. Then she told me I needed to be nice to her. All I said was I want to speak to a manager and I don't appreciate you calling me a liar. Honey that is no where near what you could get. Better training is needed.

Hired C&F to pack and ship family heirloom furniture to TX and AZ from MD…read more The collection included About 20 pieces including a bowed front glass China cabinet, framed mirrors, tables, chairs, bookcases, and accessories in excellent condition. Overall it was an excellent experience- really impressive performance really. I've previous top- notch experience with C&F so my expectations were already high. Yet to say they super exceeded my expectations this time would still be an understatement. The pickup crew was professional which instilled confidence. Communication on shipment status was good. Their advice on how to prepare, ship, and insure was valuable.......overall, just as you'd expect from a quality organization. There was a delivery issue- not C&F's fault- yet they stepped up to take care of it. Wow! This was a big deal as it demonstrated how committed C&F was to customer satisfaction. Incredible really. Even Dave L. called afterwards to check on my satisfaction. Wow! As for value....... The quoted price was accurate, and they waaay over delivered IMO. So, I'll continue to trust C&F without any concerns. Thanks C&F I'll be back

We recently used Craters & Freighters of Washington to ship family China to our daughter in St…read more Paul, Mn from Northern Va. What an excellent company to deal with, from the initial online quote request to the final delivery of the China! We had online updates throughout and the office staff could not of been more helpful.

Never pay for shipping via Central Transport. I am being refunded a total of $5.00 from a claim…read morewhere they are at fault for significant freight damaged and I was originally charged $150.00 for shipping. Central Transport is a scam.. On March 20, 2020 I filed a claim the day after receiving a damaged package. It was a fender ordered from a salvage lot in Florida for my Subaru that was in "insurance quality, undamaged" condition. I paid $225 ($75 for part + $150 shipping). The part arrived wrapped in plastic so I signed the driver's little hand held device and unwrapped the package when I brought my package inside. Before I even had the part unwrapped, chipped paint was falling on my floor. The package/part was so damaged with scratches and dents I would never have known it was undamaged (let alone functional). It essentially gave me the impression that the driver and whoever else involved with the transport neglected the pallet the item shipped on without a care in the world. It appeared to have had multiple items dropped on it and possibly ran over during other stops along on the way. The claim was filed with both the transporter, Central Transport, using the form from their website and a 3rd Party called Unishippers via email. I attached evidence of paid freight charges, verification of cost, photos of the damage, and proof of loss with the claim document required by Central Transport and cc'd Unishippers to process as quickly as possible. On April 13 I receive a letter from Central Transport that their maximum carrier liability for the particular shipment is $5.00 (50 pounds x $0.10 per pound). According to a governing Rules Tariff they created, my package falls under their "Restricted Commodities" where they completely disregard declared value or what you actually paid for shipping for the item because it is what they determined a "used commodity." Luckily the shipper, Stepps Auto and Truck Salvage, refunded the value of the part, $75, to honor their customer service values when I told them about the letter (regardless of the fact they aren't at fault for the damages). Apparently, they've had multiple, similar complaints from customers with Central Transport and are going to avoid doing future business with them. When I called Central Transport, their claims department conveniently doesn't have a phone number and can only be reached by email. I wanted to argue that technically a fender is not a commodity but rather a tangible good manufactured from commodities. I can't believe Central Transport has been able to get away with this and survive as a business or not be fined as a result. From charging so much for their services and consistently treating their cargo and customers without care or respect with an insulting amount of liability for damages. I will never use Central Transport again and will caution everyone to never use them either.

I had to give this a star only to be able to write something. This company is a complete JOKE!…read more I ordered a door from Home Depot and this is the freight company they use - well first off it cost me $99for delivery which Home Depot pockets most bc this company is so cheap they don't even have lifts at the dock! Isn't that kind of mandatory if you are a shipping company? YES!! So they received the door on a Wednesday said they would deliver Friday - I took the day off and NO DOOR - why? Bc no lift gate at dock- they will deliver Tuesday- Tuesday came and went - no lift gate to load door - are you freaking kidding me! Save yourself the stress!! DO NOT USE CENTRAL TRANSPORT!! Or HOME DEPOT!