We've been here a few times and never without a problem. We just returned an item for…read moreAmazon....there were no issues and my son was out within 3 minutes with a confirmation label. I love when I'm able to just go in and out of a store quickly! I see three other cars pull up and I'm sure they'll be in and out quickly..and sure enough 2 of them are out already.

I AM ABSOLUTELY LIVID RIGHT NOW!!! On Wednesday, July 1st,…read more2026 around 12pm, my wife went in there, which she's done frequently, to return two Amazon packages. She provided the emailed QR code sent by Amazon and the young, blonde girl was unable to scan the codes. She blamed my wife saying my wife took a picture of the QR code from our home computer as she claimed it was blurry. My wife said the girl was beyond rude, condescending and demanded that my wife download some QR code app to use going forward. She then put the packages back into my wife's hands and dismissed her. My wife is a senior citizen and rarely drives. Usually she's given a ride. She was humiliated in front of a packed store as the girl had no tact, professionalism or volume control. In fact they equaled her level of customer service!!! There is evidently NO customer service there based on the evidence of little to none existing example!!!!! I've read the other reviews and it's absolutely PATHETIC that the ownership and management don't realize, OR CARE, enough to truly provide good if at the least decent service there! They should be ashamed!! These people ride on the "only game in town" principle, based on the businesses proximity to other options, thinking their business will always bring in customers in our small town. WRONG! We will never go back, and everyone we know we will warn and discourage doing business there!!! If you are reading this, DO NOT USE THIS BUSINESS if you can help it!!! MANAGEMENT- Don't waste your time writing an apology/justification email in response to my review!! You should have put the same time into PROVIDING PROPER TRAINING AND PROPER CUSTOMER SERVICE!!!! It much easier to be kind during business than it is to pen soft words to kiss my @ss. I would have not given one star if I could have!!!

Staff is very friendly and helpful at the Inwood West Virginia location. Although I was unable to…read moremail a special free return package there via a scanned code, they were able to direct me to a place that could.

Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

This is a perfect no-hassle establishment. Staff is attentive to your needs and ensures your mail &…read morepackage deliveries are kept safe. They take your calls & wrestle alligators on your behalf when there is a s*** storm brewing...What else do you need from your mailbox service!?! They are there for you!

Yes, it's definitely Mailboxes & more with such welcoming service. The Husband & Wife team oozes…read moreout pleasantries while assisting their steady flow of customers. They took over the business three years ago. Aside from copying & shipping you can get fingerprinted, order silk floral arrangements, pick out a greeting card & snack on the abundance of beverages, bottled Starbucks drinks, candy, chips, cookies, etc. If you're feeling lucky, purchase a lottery ticket or two. There isn't self-faxing & printing, yet you can email your documents for them to print out for you. For shipping, bring your own packing tape or you'll be charged a user fee...better than having to buy tape as you do at USPS. You can drop off packages for UPS, FedEx, DHL, USPS & Amazon - for the latter, they do not have the Return Code Scanner. There's a mini workstation, pay as you use. My tasks of printing, faxing, shipping & a couple of treats came under $12. The neighborhood's friendly one-stop shop for all your mailing & then some needs.

Mike, Rosa, and crew went out of their way to have my mailbox installed on short notice. Not only…read morethat, but the build standard of the mailbox was exceptional. This is the second mailbox I have purchased from them and the second great experience. Not planning on moving again, but if I do I will choose Mainstreet.

Our relatively new mailbox got damaged from what we think was a truck backing up. Our community…read moreused this company to install the mailboxes. When I called to find out about a replacement, the woman on the phone quickly retrieved the information and gave me a very reasonable price for not only the mailbox, but it included changing it out and taking away the damaged one. The job was done in a week's time and it was a pleasant surprise to come home and see it all fixed and looking nice. This is one project/repair that went smoothly from start to finish. Even got an invoice automatically emailed.

I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over.

I have been using Intelligent Office in Reston for the past month, and I am very impressed. The…read morestaff are polite and professional, the onboarding process was comprehensive but painless, and I have gotten nothing but POSITIVE feedback from my clients. I am very pleased with how Intelligent Office has elevated my business! Thank you Matt and Angelica!

Easy returns and very nice young lady working there. Great hours and always ready to help me.read more

Chloe and Sherry always go above and beyond to make sure that my brother Ed and I are always well…read moretaken care of. Thanks for great customer service!!!!