For the only FedEx in about 100 mile radius, you'd think they could find nicer, less miserable people to work here. Every time I go in I make sure it's for a prepaid shipment - because god forbid I have to ask for help in here - and EVEN THEN it's like they're getting heartburn for doing their job! I even laid it on thick for the guy getting a power trip from telling me to hold on, saying "have a nice day" and all he can muster back is a "yup"... it's actually disgusting. If you're going to be miserable, don't come to work! read more

Very friendly staff. Clean and organized store - easy to find what you need. The service I needed was to drop off packages with prepaid labels and buy a roll of tape to close the box up. They offered to tape my package up at no cost - unlike the post office where you usually have to buy tape! Very kind! read more

FedEx Office Print & Ship Center - Printing Services Near Me - Middletown, Rhode Island

I requested assistance with printing pictures. I was told to email the photos which I did. I received a confirmatory email saying someone would get back to me with in the hr. That didn't happen, so I called and wanted to know if they could open the pictures with in the email. I spoke with someone who had no time for me and told me that she had 4 customers waiting and I'd need to call back in the morning. I did call back and no one picked up the phone, endless ringing and never had someone follow up by email. Such dissatisfaction and disappointing customer service . I do not recommend Fed Ex. read more

I would like to thank John and Team for helping me ship my life back to Miami after 9 weeks on vacation in Newport. They laughed every time they saw me coming but were extremely helpful and made it a pleasant and painless experience shipping several medium to large boxes and a bike. Thanks Guys til next time. Scott Patsiga Miami FL 33131 read more

No pics taken. I just got done with lunch at Midtown Oyster Bar (I know you read that review) when I had to stop but here. One thing I don't like about this place is getting into the parking lot. They're right across the street from Walgreens so after reading that review you know I don't like the intersection. It always seems that the person pulling out just takes a tad too much of the centerline and never pulls out far enough. Buy if you do get into the lot without issues there's plenty of parking in front I was greeted with a smile when I entered. The worker was probably bored because we were the only ones there. I had a prepaid package slip but I need to buy a box. The sales person was kind enough to use a coupon to bring my cost down. It's was a little over $1 discount but I really appreciated it. I was about to takes pics when the salesperson told me it was against corporate policy to take them. Well in that case just check out their commercial about printing, faxing, shipping, etc etc. Overall four stars. The place is clean and the sales worker very helpful. No fifth because corporate just doesn't want free advertising. Now excuse me, back to HWS to pack. M read more

FedEx Office Print & Ship Center - Printing Services Near Me - Middletown, Rhode Island

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Here from out of town and needed to ship a large chest home after my mother passed unexpectedly. Gailen (sp?) was very helpful and made the process easy which is so important when you are in a bad place. It cost me a pretty penny but those prices are set by the company. I gladly paid the price as it was a Sunday and I was just thankful that they were open and could get the job done, as I was flying home in 24 hrs. Thank you. read more

This place is great!! Had a great experience thanks to Taylor. She was very helpful and nice. Thank you for making my expire Eve great!!

Tim was awesome. He let us know off the bat that one of our packages would cost about $300 to ship to Canada, so that we didn't freak out at the final price. So we USPD'd that bad boy instead. The rest of our packages went out smoothly via FedEx and we were just really impressed at the quality of service at this particular location. read more

I mailed an enormous air fryer On May 21 to be returned to the manufacturer. Three days later it was delivered back to my house instead of the manufacturer. I noticed someone had put a fed ex label Without a bar code over the address. I refused the package and asked the driver to have it sent to its original destination. He said he would. I Must have Called customer service 10 times and they were always rude telling me it was being held at a warehouse in Seekonk. Now the package is lost and fed ex will not reimburse me for the $300 which is the value of the air fryer. They reimbursed me $100 plus the cost of shipping because they said I didn't claim that the value was over $100 when I shipped the item. Who would have thought they could lose an enormous package!!! I provided them with the invoice but still horrible customer service for their huge blunder!!! They lost it and the manufacturer won't refund my Money because they never received it!! Fed ex this was your mistake!! And I suspect the mistake originated at the Middletown store!!! read more

Went there this am when they opened. No one was there but me and the worker. Their fax machine continued to say deep sleep and would not fax my documents and the credit card reader was not picking up that my card was in the machine. Worker was on the phone across the store watching me struggle and noticed a few times. Not sure if call was important but it didn't sound like it. Again, not sure though. I waited for a bit for the call to end but was taking a long while. Needless to say, I left the store and took my business to Staples down the road where they happily helped and took my money. read more

If I could give a zero, I would. Terrible experience. I went to pick up a package that was "direct signature required". I picked up the package and signed for it. When I went to take the package, I noticed a gash in the box so I wanted to open it in front of them and inspect the contents. I don't know if it was deliberate, but the side of the box that the gash was on was conveniently placed on the counter where I could not see it until after I signed for it. In any event I was told that after the signature is received, the company is absolved of all responsibility. I could understand this if I had left the presence of the employee, but she was standing right there. When I told her that I wanted to "unsign", she told me that was not possible. No apology, no attempt at making it right. As I left, I told her that she should have told me to inspect the box prior to signing, she mumbled something just to get the last word in. The lesson learned here is don't sign for anything with fedex until you thoroughly inspect the package (even the side that's placed on the counter away from you). read more

Lucas is awesome! He seems to always be there when I come to drop packages off..or when I need to ship massive stuff out! He is super polite and knows how to work the front! Thanks Lucas for the awesome customer service! And no...I don't know him Personally...lol. read more

Do not trust this group to ship your fragile items. We were explicitly clear what we needed. They agreed to do what we needed. I received the boxes at the wrong address AND the most fragile, one of a kind items, were NOT wrapped in bubble wrap and were broken. Why did we pay for "packing services" if all they were going to do was put them in a box? We asked for an email to confirm shipment. No email. We called. No answer. When we did get an answer, the answer was "I'm extremely busy to send you an email." We barely got tracking numbers. DO NOT TRUST THEM TO PACKAGE YOUR ITEMS. read more