I helped my dad to schedule an online pick up!!! My 83 year old dad has been waiting since Sunday…read more(01/18/2026)which is yesterday for them to come pick up his Balikbayan box and now it's Monday(01/19/2026) and they don't answer their phones. These people don't care about the people!

I arrived at this LBC branch at 1pm today, and as soon as the counter lady saw me carrying bags of…read morestuff to ship, the first thing she told me was that they do not provide box, and I need to have a box of my own. I was like - what??? Since when did an LBC branch do not have box? Am I in another world or what?? Everywhere I have gone in the US, LBC has boxes - in new York in Texas, in florida, in California, in new jersey, etc. So I asked her why is that. The lady just said that it has always been that way since she worked at that place - not really a helpful answer. I was still in awe and could not believe what I was hearing. And then she went on to say that everyone knows it, that they do not have boxes. I told her that she cannot just make that assumption that "everyone already knows" they do not have boxes because people can come from different parts and not know it. I, for example, with a return address of New York, do not know that. I was just staying in a hotel 1 hour away from this LBC branch, and just needed to lighten my luggage as I travel so I need LBC's help to ship some of my items. Still, she remained unfriendly, almost raising her voice on me, and I was feeling like she think I am stupid and a nuisance to her day. She arrogantly told me to go to a nearby Home Depot 10 minutes away from the LBC place. I asked what size of box should I buy, because all these times that I have been sending stuff from the US, LBC has standard size of boxes. She said I can use any box and they will charge me by weight and dimension. I was really disappointed - after driving for 1 hour only to be told that I still need to find my own box! Then, as I was sighing from disappointment for a few minutes, a quiet older man sitting behind this unfriendly front desk woman stepped in. He started looking for used boxes at the back of their office and found a reasonably good size of boxes and offered them to me. One was big, and another one smaller. I tried my best to fit in there everything I needed to ship in the big box, and thankfully, they all fit except for a pair of shoe, which I am willing to bring back with me. The man really solved my problem and I expressed my gratitude to him so many times as he weighed my box and finalized my box labels. While the helpful man was weighing my box and creating my label, a younger lady came in to LBC carrying stuff that she said she wants to send her father in the Philippines. Once again, the unfriendly front lady told her that they do not provide boxes. So, the poor young lady was feeling bad just like I was. I was still holding on to the small box that the man gave me which I did not need anymore. So I gave that to the young lady that needed a box to put her stuff for her father. And she was very grateful. I asked the young lady if she is from around there. She said yes, and that it was her second time to come to LBC. I was controlling myself from telling this to the unhelpful front lady of LBC - "I thought everyone already knows that you don't have boxes? Duh." Clearly she was wrong with her assumption. Yes, ladies and gentlemen, this is what you can expect when you come to this place. You could end up being like me and the young lady that came after me. I think that this LBC MUST MAKE SURE that their website or the Google info about them will contain this clause : "THIS LBC BRANCH DOES NOT PROVIDE BOXES. PLS MAKE SURE THAT YOUR ITEMS ARE CONTAINED IN YOUR OWN BOX BEFORE COMING TO THIS BRANCH". Now, I hope and pray to God that this review will not cause any delay on the shipment of my box. I am actually worried of delays based on what I have read here in Yelp.

I had a very frustrating experience with this UPS location. I shipped two packages from here to San…read moreDiego, California. One arrived correctly, but the second was marked as "delivered" even though my recipient never received it. There was also no delivery photo provided, which made the situation even more concerning. My husband went into the store to at least request a refund for the shipping cost since the package never actually made it. The employee working at the time said he couldn't start the claim, took my husband's information, and told him he would call or email us soon, which never happened. We never received any follow-up at all. For how expensive UPS shipping is, the customer service here is extremely disappointing. On a previous visit, the woman working was unwelcoming and very short. Overall, this location lacks accountability and basic customer care. Because of this experience, I will never use UPS to ship again ..at least not from this location.

Notary Public Tatianna (not sure if this is the correct spelling of her name) was so helpful and…read morepatient. Her employee number on the receipt on 358977. She made a very stressful situation manageable for me. I greatly appreciated the notary services.

I have been using pakmail 21st street Norfolk Virginia for…read more35 years or since they opened! Both for my company and personal needs. They are always kind and helpful. Many times even helping me from my car with heavy raw cocoa beans being shipped to New York! Thank you guys for your efforts! They find your best shipping prices thru UPS, FedEx and USpS. Excellent Service

In business for over 35 years. Great customer service. Very knowledgeable about packaging and…read moreshipping.

Although we decided to not proceed with the sewer line replacement and to sell the house "as is",…read more we were in very impressed with the thorough A1 estimate given by C J Pedroza. He took the time to map out exactly where our buried sewer lines were located and used his camera to get a thorough understanding of the problem. (By way of comparison, we had another estimate that just stated how much it would cost for each five feet of work, with no deep inspection.) CJ's estimate was very detailed and seemed to cover every issue that we would encounter. The overall estimate price was on the lower side of the four estimates we received. Once this house sells, we will definitely recommend that the sewer work be done by A1!

Do not do business with this place! *warning to all please read*…read moreI hired them to work on my mother's house. My mother's home is old and I knew there was at least one burst sewage pipe that I already have pictures of I asked that the technician do a thorough search under the crawl space because I was certain that it was likely the entire plumbing system would need to be replaced considering how old the home was. That was not done the man barely went 5 ft into the crawl space and repaired a coupling I was charged $480. He did not crawl the entire space because there were three different burst sewage pipes. He assured me that that coupling was the only issue I had crew come out and repair insulation underneath the home and they found a massive area where there was still covered in sewage and broken pipes. I called back and said that the previous technician did not crawl underneath the space like I asked and that I needed another technician to come out to give me an estimate all they were willing to do was wave the $89 dispatch fee they sent a second technician out first he went to the wrong house he crawled under my neighbor's house I told him that was not my house he goes back crawls underneath my mother's house and finds $10,000 worth of damage and still charges me $113 for him to go crawl under my neighbor's house and under mine. Which should have been done the first time like I asked. I have called back twice and asked for a manager to reach out to me I do not think that it is fair that I've had to pay almost $600 out of pocket for them to do nothing the coupling they replaced is maybe $75 at the most Update: still haven't heard from them don't waste your money on terrible service * 2nd update* it took an entire month for someone to finally reach out to me but the GM did refund the money.

Was on the hunt for balloons for my mom's birthday and came across A Plus Mailbox & More via Yelp…read more Came in and was greeted with a smile by Kay, one of the owners. Extremely helpful and welcoming. Wide variety of balloons. Later, met Kay's mother, Candy, who was equally pleasant. 100% would recommend. Extra points for being a family owned business.

Professional, personal and proficient! Packaging, important documents, assistance, balloons, and…read moremore! Definately beats the Post Office any day of the week. Family owned and they'll get to know you the frequently you stop by for business.

Another disappointment. I hold back and don't write these as often as I should. I had 2…read moredeliveries on the truck yesterday, 5 boxes total, and I watched the truck drive by me while I was standing outsided. I don't give a crap if it's 6 p.m. and you want to just be done with your route. If the site shows you are headed my way with the packages and shows the driver name, I know my stuff is on the truck when you drive by our business. I know your face. You deliver here regularly. I have customers waiting for this product. This is total lack of pride in your work and this is not the first time this has happened. This is just the first time I'm posting about it.

Unable to deliver packages on time and when they do deliver them they just throw them on the…read moredriveway and damage them. I do not understand how they are still in business. 75% of my packages end up delayed or damaged and no one at FedEx can ever tell me why. Every business I buy from I beg them not to use FedEx due to the incompetence of the company.

I always love going to this store for shipping needs. With my daughter being in college, I'm…read morealways shipping care packages to her. They're very reasonable with the prices. Customer service is second to none. Always very clean inside. I'm loving the decorations in the store. I highly recommend!

So helpful, nice place, worth the trip! Love supporting family businesses instead of big box all…read morethe time.

This family business is the most creative, professional and efficient that I have dealt with in my…read morebusiness experience. I gave them a precious assignment that I have spent almost 30 years creating. They gave me a product that realized my vision and product. Great people who care for your project and expectations. Recommended with as many stars as allowed.

I was incredibly lucky to find Virginia Beach Printing for a last minute print job. They were…read moregracious enough to help me despite being busy with other projects. Their customer service and quality was top notch. Butch and Debbie were very friendly and made the entire experience seamless. You really can tell that there is a great deal of pride with their company. I would not hesitate to make this my go to printing stop.