So helpful, this young lady was able to go right to the barcode I needed for a return, on my phone,…read moresince I forgot the slip at home!! In and out so fast!!!

For the first time ever this location charged me a fee ($10) to pick up a package there (alcohol…read morethat requires a signature). The clerk was not at all friendly nor did she adequately explain how that changed from previous experiences. I'll go elsewhere for my shipping needs.

I arrived about 30 minutes before closing. The clerk was polite and helpful, and not rushed as he…read moreserved me and a couple other customers.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

Annie was the goat!! Seriously she saved me so much money by trying out some different options for…read moreshipping my friends wallet to her that she left at my house. She was super efficient, friendly and kind. I was in and out in 5 minutes with my package in good hands.

Worst company in the world? A worthy candidate! If you want a terrible, terrible experience, go…read moreright to this store. We tried to find out about shipping a simple box after wasting an hour on the world's worst website, fedex.com We called this store and spoke to a dopey kid for ... well, a long, long time ... while he actually said many, many things like this: "Duhhhh ... I don't get it. Are you trying to just ship the empty box?" Why does this happen? It happens because Fedex is the worst company on Earth, so no intelligent person will work for Fedex. How many news stories have we seen about Fedex drivers ... whom Fedex refused to classify as employees ... have just snapped and dumped hundreds, or even thousands, of packages in ditches, ravines, and other places in the woods? Too many times to count, that's how many. Fedex's website is utterly incompent and useless when you try to get info on shipping. Then Fedex refuses to connect you to a human being in its CHAT function, and every response from its incompetent A.I. robot is utterly irrelevant. That's the experience you have when you try to perform the simple act of finding out how much it costs to ship a damn package. Just imagine how bad it's going to be for you when you have a real and complex problem and you try to get Fedex to do something about it!

I walked in with over 80 Amazon return packages. Not a typo. Eighty-plus boxes and bags, multiple…read moretrips from the car, the kind of return pile that makes you apologize before you even reach the counter. The staff here didn't blink. They were patient, organized, and genuinely kind the entire time, scanning every single QR code, sorting everything into the right shipments, and double-checking that each return got its receipt. They even kept their sense of humor about it, which honestly made a stressful errand feel easy. This is what customer service is supposed to look like. If you have one package or a hundred, this is the UPS Store to use. This crew has earned my business for life, and they'll earn yours in one visit. Shout out to the main guy with glasses (I forgot to ask your name) but he was so kind and the one who keeps me coming back!

Had Linda as the cashier. I have never been met with such horrible and rude customer service. She…read moretalked down to me. Made me open my box, then wanted to charge me to retape it or come back. She was very condescending. My packages barely got shipped as she insisted they wouldn't make it back to Amazon.

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

Loved the $120 charge for an 8oz calendar, and holiday attitude…read more The office was empty (so no rush): It must be me. Oddly, I'd paid $44 for a 3-lb box so you can imagine the delight. The overcharge was the perfect cap after I received the "oh-your-cats-died" fake cooing, after I noted that I'd been a customer since 2007 and my card had been devolved to online status only. May the shipper receive service like they provided on this Nov 22, always.

horrible customer service. the rep was rude from the moment I walked in. Greeted me with 'don't…read moreever put your box there' I left Will drive across town to avoid this location

Service was great and quick. I had a preprinted label and came to send it out and I was in and out…read morein less than 5 minutes.

I really think your drivers need to learn their alphabet. I live in an apartment building, I Always…read morehave a missing package. Amazon & UPS never lose my packages, it's always Fed ex. You can never speak to a person, you have to chat, I want to speak to a person, is that too hard. I will Never ship fed ex again...

Came to ship a television cross country. Jimmy was incredibly friendly and helpful, and ensured…read morethat the entire process was smooth and efficient. I would 100% ship my items there again if he were there to handle the transaction.

I've used this location's printing services a couple times now, and every time I've left with no…read morecomplaints - plus with a beautiful printed poster ready to go for upcoming events. As someone with no real arts and crafts skills to speak of, it's nice to have somewhere to go to simply order the thing I want to have...but can't make on my own. Whenever I've needed something, the print job I've asked for has been fairly reasonable and affordable. Pick-up and delivery are both available (which helps with the affordability!). The staff manning the front have always been polite and helpful; and the place itself is clean and well-organized. Win-win-win. Obviously this won't be my most in-depth review ever, but I think my simple summary speaks to the great management and streamlined services being offered here. FedEx is definitely worth keeping in mind should you find yourself in need of anything shipping or print-related.

Came here to get photos taken for a Canadian citizenship certificate application. The associate…read morethat assisted me refused to look over the photo guidelines I brought. The process was really stressful and rushed due to so many customers being crammed into a tiny store waiting to be helped. The associate was impatient and did not give me time to closely measure the prints, and the ruler they gave me to verify the photo measurements was beat up and inaccurate. The photos ended up being the wrong size and poorly lit. Total waste of $20. When I emailed the store asking for a resolution, I received a really dismissive response. Avoid at all costs.

I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.