Nice and friendly staff, and great service! The line is not too bad, and they usually have two…read morepeople working it when it's busy. Had to visit East Liberty and Squirrel Hill post offices today, and suddenly realized how great I have it at the local outpost! Thankful that we don't have the surly folks they do in the city. Sheesh!

Large location. It was well stocked and staffed. I was in and out in a matter of minutes. The…read moreparking lot is kind of tight.

Here to update my review. Definitely still 5 service! I just wanted to note that when I got there…read moretoday there were 5 people in front of me and 4 behind me in line. They had 3 employees working. 2 were handling people that needed services. The other guy had a scanner and if you had a label or return code to scan, he scanned it, gave you a receipt and out the door you went! It was great!

I would like to say lost my large package but more likely they stole it!! It never made it to the…read morefirst hub!! I work for a large company and we are switching all thousands of packages to FedEx!

I bought a cheap chainsaw from them a few weeks ago. The way…read morethey treated me, you would have thought I was dropping $5000 on equipment. They set up my saw, checked it out, and even filled the gas and oil for me. Also gave some good tips on running the saw. I highly recommend these guys!

Their services are the best comparing with the cities we lived in before. thank you! i dropped my…read morebroken lawn in last Thursday. it took them a day to fix since they knew that I needed it to finish the last cuts before the winter. They helped me load and unload from my little Honda. I am really grateful!

I walked in with over 80 Amazon return packages. Not a typo. Eighty-plus boxes and bags, multiple…read moretrips from the car, the kind of return pile that makes you apologize before you even reach the counter. The staff here didn't blink. They were patient, organized, and genuinely kind the entire time, scanning every single QR code, sorting everything into the right shipments, and double-checking that each return got its receipt. They even kept their sense of humor about it, which honestly made a stressful errand feel easy. This is what customer service is supposed to look like. If you have one package or a hundred, this is the UPS Store to use. This crew has earned my business for life, and they'll earn yours in one visit. Shout out to the main guy with glasses (I forgot to ask your name) but he was so kind and the one who keeps me coming back!

Had Linda as the cashier. I have never been met with such horrible and rude customer service. She…read moretalked down to me. Made me open my box, then wanted to charge me to retape it or come back. She was very condescending. My packages barely got shipped as she insisted they wouldn't make it back to Amazon.

Always has an understanding of how to get it done. This will be my first stop. I've had…read moredifficulty with car title issues at other places

As others here have mentioned, great customer service from Harry, very polite and warm demeanor,…read morequick notary and other services provided, service requested was completed, etc. No complaints there and thank you. I have one issue here: an outlandish charge of $1 per page (I needed 5 B&W pages consisting only of text to be printed). The receipt (shown below) shows the printing services rung up as "postage/miscellaneous." And I would think there should be an itemized charge on the receipt specifically for printing. Doesn't seem ethical or reasonable, especially given the surrounding area as well as prices of things in general around here. I got the pages printed first then had to leave the store to get something and came back to get the notarizing done. He told me he would charge me for the printouts after I came back and now I question why he did that. I wish I had gone to FedEx or UPS for printing services (prices for FedEx shown below from the FedEx site). The way to make this right and change my review would be a refund for what was actually provided. Otherwise, I chose 2 stars for Yelp's category of "Could've been better."

The women who helped me when I came in earlier today were amazing! I had multiple items to package…read moreand ship, and they were great about giving me advice, finding out what I needed, etc. Great customer service!

I had to drop off a prepaid Fedex package. The place is…read morepretty big and had several employees. The woman who helped me was really nice and took my package and relabeled it and gave me a receipt. I was in and out pretty quickly and was pleased with the service I received. If I had a reason to use Fedex again I would go back to this location as they where really nice and service was fast and friendly.

When we spoke on the phone he told me what would happen. They came the second day as arranged. He…read moreexplained what was happening with the wasps and what would be done to eliminate them. I agreed to their removal. Since it was right next to the front door he told me not to use the front door for a couple days. He even sprayed the soffit and facias. He told me I have a one year contract. They were prompt and didn't take a lot of time. I haven't seen any wasps after he left. It was worth the money.

Unfortunately I needed pest control due to some rodents that had come down the hill behind us from…read morea house that was occupied by hoarders and was flipped. We had seen a few here & there but finally I had enough. My neighbor had used a local exterminator & they came out twice but the pests were still around. Valiant was responsive, checked openings in the house & placed the bait boxes. They told me it would take 2 weeks & sure enough there have been no sightings since. Valiant came out at no charge at 30 days & refilled the boxes. This company goes above & beyond & I will be calling them in the spring to do another check.