Maybe my experience was an outlier?! Seems like this ship center isn't beloved by the masses but I…read morehad the most pleasant shipping experience here. A woman with a very thick Rhode Island accent (so comforting) called me sweetheart & went above & beyond to help me figure out my shipping situation. I was in & out in about 8 minutes. My only critique was how quiet it was in the storefront. I feel like shipping details are sometimes sensitive or private. With a dead quiet store, I could hear everything the guy in front of me was explaining to the employee. Some soft music would've covered that right up & made it feel less awkward inside.

They "tried to deliver" my package threee times and now are not trying again until Monday. I live…read morein an apartment, them "trying" is going to the lobby door taking a picture of it then leaving. When I called the automated system ran me for an endless loop until I finally managed to find the magic combination of key presses and vocal cues to get a hold of a generic robotic call center person that just repeated that the tried to deliver but "I wasn't't home". I asked for a text message when the are here so I can row to meet them. The call center robot person said ok. Nothing changed the next day. They won't let me go to fedex and get the package.

I'm really disappointed with UPS and your driver. They completely messed up my delivery -- instead…read moreof trying three times like they're supposed to when attempting delivery, they sent my package right back to T-Mobile after only one attempt, and to make things worse, they somehow put my tracking number on a completely different person's phone package and tried to deliver it to my home today and told me oh well, they don't know where my phone is. I tried to contact customer service, but it was impossible to get through to a real person, and the app wouldn't let me make any changes to the delivery. This was an expensive phone, and UPS handled the whole situation terribly. Extremely angry and upset.

I am very upset on your customer service and your driver. I was supposed to receive my package…read moretoday and it ended up being missed because of a signature. They didn't even knock at my door not even update that they're here. How am I supposed to go out there do my signature without no update. No text message no phone call nothing I need that package ASAP. I need it like today, but no, you guys can't even give it today Because of a dumb signature. I'm super upset your customer service for just repeating the same thing. This is unacceptable I will be writing reports about you guys and maybe if you guys have gotten a lot of reviews on your driver maybe fire him or talk to him

They were very helpful! Josh, Scott and Alexis did a great job. They all were very careful moving…read morethings. It was stress-free no hassle. Would recommend to family and friends!

We had College hunks come give an estimate for a dresser and bureau removal. They were going to…read moreremove these two and move 3 other pieces to the spare bedroom right across the hall then return them when new rug gets put in.When I called to gwt the date nailed down...3 calls to main number then 2 more calls to local number given to me by main number person...NEVER A CALL BACK AT ALL! WTF! Would never recommend these guys to anyone. Guess I will post to FB as well!

I'm not really much of a "tech" guy, so needing a new laptop computer I knew would be an…read moreexperience. I had looked at many in various locations and decided to make the purchase at Staples at Chapel View because of the nice education I received from Shaun. On the day of my execution of the purchase I met Steve who also was educating. I was also transferring data from my old machine at Staples as well as the installation of various programs. This takes a day to do. When I arrived to claim my new machine, Steve took me through all aspects of its operation and spent the time linking my printer and installing new printer ink among various other details and connections. Steve went above any typical customer service especially making sure I was as familiar as possible with the operation of the new machine and I really appreciate that kind of effort. So if you need tech service, I will very much recommend Steve or Shaun for your service.

The sales associates were super helpful and pleasant. This is one of the smaller Staples stores…read morethat I've been to. Not as much selection as other stores. Easy parking! If you use the app there are a lot of coupons!!

Was In the area and needed to mail a package. Jennifer was working the counter and she was so sweet…read moreand helpful and she was funny. You can tell she is very busy and does a lot on her own and I commend that. This is for sure an older building and I think it's super cool. They have parking in the front (street) and parking In the back with a ramp for wheelchairs. The line was very short and I enjoyed this location. It was very easy to mail my package and Jennifer was very kind. I would for sure come here again if I was in the area. She takes her time with customers but doesn't take forever either. Great service and great location.

I do like these older post offices. The building is an old brick colonial. A bit of parking is…read morebehind the building where you'll find a ramp. We parked on street in front. A mix of old wooden PO Boxes and new metal ones are available in the lobby. It's a small space but they manage to fit a lot in. I mailed a package from here and kept the receipt to track delivery. Just a normal package, no special instructions. But the package never showed it had left the building. I filed a missing package report through the USPS website and about a week later our mailman showed up with the box saying it needs postage. I took the package and receipt back to this post office and the clerk (a different one) put new postage on it at no cost to me. Both clerks were very nice. We think the label used first time was torn off in the sorting process. A smaller label was used this time so we should be good.

I love this UPS store! The employees are always so friendly and get through the line super quickly…read more If the line starts getting long someone will always come out from the back to help. Amazon returns and mailing is super easy and fast here.

I don't have a need to ship a package very often, but when I do, this is the UPS location I have…read moreused over the past several years. Our last visit we needed to return the previous owners license plate from a vehicle we recently purchased in another state. The original owner let us use their plate until we had it register here in RI. As soon as we had the vehicle registered, we stopped by UPS and sent the plate on it's way back home. The gentleman assisting us was polite and enthusiastic. We let him know what was needed, he quickly began the process of creating a label for the package and let us know when the package should arrive, barring any unforeseen circumstances. There was some information on the label that needed to be changed (name spelling), which was quickly accomplished. I wanted to be sure the spelling was correct as the package was being picked up at another UPS store, not delivered to a business or home. We paid a reasonable amount, had the tracking number in hand and were out of the building in just minutes. The package did arrive in the time expected. The owner let me know they had returned the plate to their DMV and that was that. Quick and efficient. Just what you want in a delivery service.

This location is close to Warwick mall, it is smaller than most Salvation Army stores. I went in…read morelooking for jogging pants to repurpose. I found both sizes I was looking for and in new condition. One pair had the green tag which came to 50% off. The young lady at the register was nice and even joked about my old $5 dollar bill I gave her.

Eh, this place is okay I guess. I've come in here about 5 times and I really want to like it but I…read morejust can't get passed all the red flags this store has. First and foremost I love coming to this store because they always have stuff on sale, they will have a board with the price sales for the day, which I do enjoy but the excitement stops there, and ends there. Every single time I've entered this store, I was never greeted. And every single employee I have encountered is always huffing and puffing and don't even acknowledge that you are there. They always seem to be annoyed at the donations they have coming in, which if it weren't for the donations they would be out of a job so I'm confused. The place is not very clean but it's okay extremely small so I'm confused, and stuff is always all over the place. It's not the best at all and don't expect to get help because it's not happening. Also for the first time today I donated some clothes a huge bag might I add. Had no idea how the process went, but quickly seen the sign in the back of the building and realized there was no help had to do it on my own. I don't plan on coming back. I've gave it enough tries.

This UPS store is the best. Everyone is so so nice and helpful especially Ian. He has seen me take…read more3 -4 trips to the store as I was cleaning out my grandmas house who passed away. Thank you Ian and this UPS store for helping me!!!

What a revelation!…read more This UPS Store opened not long ago and immediately became much more convenient for me than surrounding locations...but that's just real estate, and your distance may vary. However, as soon as you walk into this gleaming, bright new location, it feels just a little better than most shipping centers. Even better yet, though, is superstar Bie Khang who's helped me each time I've come in - she's a ball of positive energy who nearly leaps at the chance to help. I've shipped here a few times that were an absolutely breeze, AND when I needed something notarized, bang! She supported there too, all with that same helpful and cheery attitude throughout. I prefer UPS to FedEx and USPS whenever I have the choice; I prefer this location of UPS over other locations now, hands down. Excellent service!