Excellent experience. Respectable and professional staff was very helpful and I have never seen…read moresuch an efficient team. With positivity and smiles they quickly and accurate served I would say easily 20 people in the 35 mins I was there most of which was spent waiting on a printing job - not waiting in the line).m. It was end of day and the line was long but they didn't miss a beat! It was a pleasure to see them work.

If you need fingerprinting for employment registration or a background check, I would recommend…read morechoosing a different UPS location. This store appears to simply provide the fingerprinting equipment for the third-party company offering the service, but the staff take a completely hands-off approach if any issues arise during the process. Since technical problems or questions can occur during fingerprinting, I expected at least some basic assistance. Instead, when I asked for help, I was simply directed to a generic technical support phone number posted under the desk and left to resolve the issue on my own. Based on what I observed, customers seemed satisfied with the store's traditional shipping and mailing services. However, my experience with fingerprinting was disappointing, especially compared to other UPS locations where staff were much more helpful and willing to assist when problems occurred.

Cheap cheap cheap. This store charges you 1.50 to print off a shipping label. The store is a…read moremess and the employees are worthless. Avoid!!!!

Ive been to this location multiple times and mostly everyone is friendly but I wanted to highlight…read moretheir employee Taylor who helped me ship a very special package to a family member. She answered all my questions patiently and thoroughly even though they were closing soon and helped me get my package all together so it would arrive on time for my brother. I was super grateful for the extra care she took and wanted to note that it made my day!

Growing up I loved Kohl's and as I aged kinda stepped away from department stores, but recently…read morecame back a few times and really enjoyed the nostalgia with the upgrade of Sephora in the store. I loved being able to combine my Kohl's cash and birthday reward ($5) and got some great quality spanx, lol, showing my age! This store is also great for Amazon returns and gift shopping! Well staffed, lines move quickly!

I first spotted this Kohl's when I was heading over to Culver's. I enjoyed visiting Franklin the…read morefirst time that I came back towards the end of my vacation in Nashville to hang out one last time. I checked out this store because I'm a Kohl's fan. I wasn't expecting to buy anything, but I did. It's the best part about shopping at Kohl's. I found the clearance section. I found a nib wine pourer. As someone who likes calligraphy and wine, this wine pourer was cool and perfect. It was dirt cheap at $3. This store has the best selection of Squishmallows out of all Kohl's stores in the Nashville area. I found one with a rainbow and clouds. I was debating whether I could fit in my luggage and went for it. She was adorable and different. With this visit being my final one at any Kohl's on this trip, I took in everything. If you have an electric car, there are chargers in front of the store. It was my first time seeing that at any Kohl's store. My favourite shorts were here. I didn't need any, as I practically have every colour. They are comfortable and am glad that they exist. This store had Ray-Ban sunglasses. I like that they have affordable styles, as you normally break the bank for a pair. This store will have Sephora soon. It was under construction when I was there. I like that they are a tag team at several locations across the country. If you want Sephora products without hitting a massive mall, it's perfect. I had a nice woman at the checkout. I had Kohl's cash that I used towards my purchase, along with a coupon in my Kohl's app. I saved a lot. Yay! I paid with a credit card. All went well. The woman placed my goods in a bag and wished me a good day. I reciprocated and walked out with my good. I do love my rainbow Squishmallows. She (her name is Vera) was such a great find for my collection. Although the Nashville area has a handful of Kohl's store, this one takes the cake for Squishmallows and clearance items. I had a great shopping experience and enjoyed saving quite a bit of money. (351)

The Whole Foods in Franklin is the anchor store for a large multi-use plaza on McEwen and is easily…read moreone of my favorite places to stop in the area. Whole Foods in general are always so refreshing to be in from the condition of the store to the cleanliness, service, fresh food and of course...the hot food stations! I have popped into this location many times over the years, sometimes for full shopping experiences, other times for a quick lunch and on occasion, for an Amazon return. Each visit is fairly effortless and stress-free. The only part that can be slightly painful is parking, and getting in and out of the place...this complex is very busy! Service is always stellar whether on the floor, behind a counter or at the registers. Overall, while I am a Kroger loyalist, I make it point to swing by this Whole Foods anytime I need...or want!

Pizza team do better. As a former small business owner, I hate to give out poor reviews…read more Unfortunately I've had multiple horrible experiences with the pizza counter and their employees. I believe this makes 5x in a row so I thought I'd step up and say something. I won't go through all of them, but here is a synopsis of the last two. My nephew had a football game at Centennial High this last fall, so we went to grab a pizza from the counter (you know how high school boys can eat). It was fairly late so they had several partial pizzas available by the slice. My wife and I tried to order a pizza and were told it was too late (really!!) so we asked if they could put together a whole pizza for the slices that were being sold "by the slice." We were also told no. I was dumbfounded, they said we had to order them by the slice only. They looked like they were sitting for a bit so I thought I was doing them a favor. Not to mention, they had what looked like four employees just conversing and on their phones. This morning my elderly parents were craving pizza so even though we have had multiple negative experiences, I thought; what the hell, we haven't tried them since last fall. I called, a woman with a kind voice answered and I thought finally a positive. I apologize for not being able to find the different pizza options on your website and she transferred me to the "ready to eat" counter. Unfortunately, they weren't ready to answer the phone because after several minutes on hold we were hung up on. If this was just a one time occurrence I would be fine but this seems to be their common practice. Customer facing employees must have better customer service. I will just grab a few pizzas from another place, I don't know if this is a reflexion on Whole Foods or just that Ready to Eat crew. Either way we probably won't be back for a while.

It's a UPS store, so not much to say aside from customer service as that's what it's all about…read more Luckily, this location is really great at customer service! Kind, funny, personable... win win win. I only go when I have to, but I'm glad to have these great folks there when I have to.

Friendly and efficient UPS employees. I liked how they handled my return package and allowing other…read morecustomers to move on and keep line waiting short.

Came in to do a quick drop off load that they were open on Sundays. It helped make my travel home a…read morelittle bit lighter. Great staff a very pleasant and engaging

Everyone is always very helpful here. I am in there once a week and never had an issue.read more

Great UPS store and friendly customer service. Easy to get in and out and lots of parking, I have…read morevisitors a few times and they are always helpful making sure your package is properly wrapped and items secured for shipping. I stopped by close to UPS last pick up and tbey waited to make sure my item was included.

Cindee was pleasant and efficient, making quick work of my Amazon return. Great customer service,…read moreand made my day better!

Came in on Black Friday for stocking stuffers , found everything I was looking for . I bought some…read morepajama pants in here for my son . Gonna have to put them on in the car cause I just dumped pop all over myself and it's 30 degrees out . Love that for me ! Anyways they were friendly and it's clean in here

Our secret spot to finding a good selection of quality pet food at an affordable reduced price! I…read morelove some bargain hunting, usually always find something I love at a reduced price and have yet to see anything expired. Staff are kind though it's usually limited to a few people working.