great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

Easy to work with, provided me email address to send pdf docs to, printed my documents and had it…read moreready and was prompt and kind

First time using a UPS Store to ship, the nickel and diming to pack a box and ship was over the…read moretop. More expensive than USPS. This location holds packages dropped on Saturday until sometime Monday before UPS stops by to pick up. Shipped to another UPS stor. Charged an extra $10.00 to pick up. The UPS stores are simple Mom and Pop run. Better off going to the Post Office.

I attempted to take two packages to this location for UPS. I watched from my car while a pair of…read moremen left, one with a mask one without. So I walked in with my daughter not wearing a mask. Say what you will, but some people do have medical reasons for not wearing them. I don't owe anyone an explanation regarding my medical reasons, nor do I expect to be discriminated against as a result of. That in mind... while the man wearing the Cheetos T-shirt was assisting two customers rather slowly I might add, I stood about 15 feet away with my daughter and my two packages. A few minutes after waiting he looks to me directly and tells me... You need to put a mask on. So... I did. I put a mask on. It covered part of my mouth but not my nose. My daughter wore hers under her nose. A moment later the man is looking at ME again, and says... You need to wear the mask the right way. I say, "There's no law stating how I have to wear this mask." There isn't. In fact, already by the way he's treating me in front of other customers... I'm feeling incredibly discriminated against and harassed. I find it to be incredibly unprofessional for an employee to behave in this manner. He continues on with how I need to place it over my face. He did not tell my daughter how to wear her mask. I found that to be pretty odd, that he was so focused in upon me specifically. I said, you know what, I'll just leave. Frankly there are other means to mail off packages... so I went to the UPS office in Dublin and guess what... mailed my packages off for CHEAPER, and the woman there was a hell of a lot nicer and more professional... plus there was no wait. NRVShipping, shame on you... You will never have my business again, and you know, discrimination is bullshit. I've read several times Governor Northams speech and he clearly states that there are instances where people are NOT required to wear a mask, one of them being for health conditions. It is not for anyone at NRVShipping to determine what my health conditions are, or question me, or shame me publicly as a result of. Health conditions or not, I too still have things that I must do in life. Given the choice, I would certainly not have been coming into a shipping company of all places for a good time.

I ship a lot of stuff as I run e-commerce businesses so I come a lot and it's smooth most of the…read moretime but when i'm hustling trying to pack everything in time and I arrive at 5:50 (with the open sign still lit) and am told they don't feel like it because it's close to closing time it kinda rubs me the wrong way. I'll be shipping through the post office from now on but I have had some good experiences here no doubt.

I use the PostNet in Lewisburg - always excellent customer service 5+. A pleasure to do business…read morewith - thank you, a very satisfied customer LH

Amy and her staff are amazing. It's great that the center has a graphic designer in house. Quick,…read moreeasy, and personable. You can't beat them!

Great customer service. The employees are smiling, always a good sign. There was a line and people…read morewere getting upset and leaving but the employees just soldiered on and kept smiling. The volume they were dealing with was insane. There was a person going through the line with a tablet helping customers and shrinking the line. I had a question and an Amazon return and it was taken care of by a human standing there, not an AI voice on a phone.

Wow went in to mail some packages. Walked in door and immediately felt like I had just walked into…read morethe DMV. After much hassle which they seem to enjoy putting on their customers I left. Travelled to another UPS store 0 hassles. Someone needs to reign those clowns in there.

This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.