This FedEx Office is conveniently located at the Towers Shopping Center on 2239 Colonial Ave SW,…read moreRoanoke, Virginia. This modern looking renovated strip mall has a large parking lot with plenty of parking spaces right in front of the entrance to this store. Services include providing office and packaging supplies, plus a variety of services such as: shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, and FedEx Express, among others. The employees there are very friendly, knowledgeable, and extremely efficient. They also offer Self Serve printing and copying. Their Hours of Operation are also very convenient. You can see what they are in one of my photographs accompanying this review. Many companies use FedEx when providing a postage paid return label to be able to return a product back with tracking number, to keep track of when they are delivered and refund credited to their account. I have used this service successfully many times. Recently I upgraded my cellphone from a Samsung Galaxy S23 Ultra to a Samsung Galaxy S25 Ultra, which I purchased unlocked from the Samsung website store. They included a FedEx postage paid label for me to return my old cellphone to receive a credit on the purchase of my new phone. So after packaging it at home in the box where my new one was mailed in, I affixed the label and came here to drop it off and get a receipt with the tracking number. The FedEx company has a reputation of being very efficient and of handling packages with care. So it's a company one can trust and provides peace of mind in shipping items such as these. Whether for personal or small business services and products, I highly recommend this store for their variety of quality products and services, and for their excellence in customer service.

I dropped off tools and luggage to be shipped to a job in New Mexico on Saturday at 11:30am for…read moredelivery on Monday. I was charged over $400. The shipment stayed in the store untill Monday. Here it is Wednesday and I'm still waiting for my delivery. FedEx not doing their job on Saturday, caused my delivery to be stuck in Memphis, Tennessee by weather for two extra days. This is not the first time I've had this issue with this location. Considering that shipping is their main service, these guys are absolutely horrible at their jobs.

great customer service. they provide fedex and ups shipping, notary and mailboxes. and even fax…read moreservice

I had to send some items and needed the right sized packaging for it. The employee (wish I had her…read morename) went out of her way to select the correct sized box to get my items sent for the lowest price. I was really impressed with the customer service.

Teddy and Rick providing Outstanding support for shipping items purchased from a local auction…read morehouse. Not only did they provide excellent packaging and shipping of my fragile items, they went above and beyond to assist me with issues that happend in transit. I would and will absolutely use them for any other items I purchase from the auction house. I am shocked to read the 1 star reviews because of the unreasonable expectation for pick up and shipping services. If people have an issue with this they should address it with the auction house. Absolutely worth the cost with this team.

I was referred to this place by an auctioneer that I had made several purchases. My shipment was…read moredifficult and these guys went beyond the call to pack and get my items sent to me by freight. I buy a lot over the internet via auctions and always kind of dread the packing and shipping part of it. Many times I felt I was being taken advantage of, the these guys were very fair in the prices that even included picking up. The auction house has a jewel with this group ship items from their sales. Great experience Mart James Dyersburg, Tn.

I went to this UPS store to ship a package to my stepbrother which contained the flag from his…read morefather's grave the mman at the UPS store punched in the wrong address when I brought it to their attention they said it was too late to do anything about it. They would not send a request for the driver to go back and pick it up. They would do nothing to help me. They are worthless human beings. This was a veterans flag.

I went onto the UPS Store #2942 in Roanoke today between 2 doctors appointments, to get a power of…read moreattorney notarized. I drove an hour from Martinsville. I was at fault because my license is expired. I am in and have been in treatment for cancer for the last 6 months, so I have not been able to drive or renew my license. The notary refused which I understand. Her rudeness I cannot understand. When I came in she was "outside" I was told. As soon as she came in the store, she started saying loudly, you have to bring your own witnesses. I had a friend who drove me, and I had asked another lady to witness and she agreed. The notary started loudly trying to talk the lady out of witnessing for me. At this point she had not even asked for my ID. I'm not sure if she just did not want to do the job or I had interrupted her outside break, but she was very rude! I won't be returning to that store.

I had a cake shipped that was to be delivered in specific time frame. (2-3 days). It left bakery…read more12/9 arrived Christiansburg 12/11. I received phone call 12/16 at work. the lady said she opened my box and tin was still cool did I want it in refrigerator. I said yeah. Then after I hung up it hit me she just opened my package without my permission. At the time I didn't know the cake had sat in Christiansburg for 5 days. After driving to FedEx and asking for explanation I was told a mgr would call next day. No call. I had to call 1-800 number finally 3rd live person I got took complaint. Mgr called today and brushed it off like it was no big deal package was opened. And had backup of trucks couldn't get them unloaded. This was 2nd cake they screwed up delivery on first. I now have a 3rd cake to be delivered tomorrow. I have little faith it will make it. I never get anything in time as expected from FedEx. I will not be using any company that uses FedEx for delivery in the future.

My delivery of live animals was loaded on a truck at this location at 9:53 AM. It is now after 4PM…read moreand it still hasn't arrived. It was promised before noon. Use UPS overnight. I've never had this problem with UPS. FedEx should be ashamed of themselves. The overnight flight arrived in Roanoke 39 minutes late. The trucks to the new River Valley from Roanoke were all basically on time. There's no excuse for a leaving live animals on a truck all day long. After calling four times throughout the afternoon, someone finally contacted the driver who came right over and arrived at 5:05pm! Luckily, the fish are alive, but everyone who relies on overnight shipping/promised by noon should know about this.

2 packages in one week late. One was $105 cake supposed to be delivered Wednesday prior to…read moreThanksgiving. Received it Friday too late. Other shoes supposed to arrive Friday according to company. Then supposed to arrive Monday per FedEx. Today on truck but not delivered ......maybe tomorrow. I've had FedEx packages that have been "out for delivery" for multiple days more than once. I will never knowingly order a product that uses FedEx for delivery. They are NOT dependable at all

My husband & I came here on a late Monday night to get some programs printed out…read more The staffer we worked with was super nice and she printed us out a test sample before she completed the rest. Super efficient and spendy but it gets the job done when you need full color or several copies.

Very friendly and efficient service. Lucette was excellent packing my item for shipment at a…read morereasonable price. The package arrived earlier than expected too. I would definitely use their services again. Thank you!

My past experience with Pack and Mail was so bad that I vowed never to return, but I needed to send…read morean overnight package. The store is now under completely new management and the service is now EXCELLENT! The agent was extremely helpful and suggested using a cheaper carrier to help save me some money. While we were talking, he mentioned that they also offer new services like shredding and shipping with several different carriers. Congratulations to the new management. I heartily recommend giving these guys a try.

I use the PostNet in Lewisburg - always excellent customer service 5+. A pleasure to do business…read morewith - thank you, a very satisfied customer LH

Amy and her staff are amazing. It's great that the center has a graphic designer in house. Quick,…read moreeasy, and personable. You can't beat them!

If you thought Orange Ave we all about fast food, supermarkets, petrol stations, and restaurants,…read moreFirst Impressions will surprise you. This is a local hole-in-the-wall business that specializes in design, print, and copy. We came here recently to get color prints of important documents, and the owner was kind enough to stay a little later than usual so that we could get what we needed done that day. According to the business card, some of the services offered here include brochures, calendars, flyers, signs, booklets, and much more. We'd definitely go back.

I needed a label printed out and got it the same day. The service was fast and polite. Thank you!read more