The employees at Postal Suites are all so polite and helpful. No matter what I need, whether fax…read moreservice, shipping service or copying, the customer service at Postal Suites is outstanding. The owner is a wonderful guy, who sets the tone for friendly, efficient customer service.

As the founder of a national charity supporting US Troops returning from combat and/or foreign duty…read morestations, it is my responsibility to (pretty much) oversee everything. When a very important project had to get done and fast, Postal Suites was my first stop. Upon my arrival & brief explanation of my needs, every assurance was given as to (a) no big deal (b) no special stress and © we've been to this rodeo before. Their confidence made me actually feel better about asking for the impossible in a short amount of time. Allow me to say Kate and Mark are consummate professionals. Allow me to also say I didn't get into college because of my academic prowess. Perhaps sensing this they didn't make me feel like a DOOFOUS when it could have been real easy. My project was completed on time, when promised, and with a certain creative genius. If you are smart, average, or below average this business seems to know how to work with you. They extend dignity and respect. Their attention to Customer Service is outstanding. As a retired IBMer and US Marine, my standards of excellence are high. Postal Suites stands alone as your best place to do business. Simple or complex, no other business model doing the same thing comes close.

Does not get much worse than this location. Horrible customer service that refuses to help or do…read morethe job that was paid for. The response for fixing the problem when you paid for something to come the next day as you can ask for a refund. Our drivers decided not to work today.

i was in and out with ease today! very helpful and knowledgeable staff!!!!!!!!!!!!!!!!read more

The people working here very nice and accommodating. However they do not know how to pack plates…read moreand bowls for shipping! I just received my package shipped from this location to my home in CA. Nothing marked fragile or glass on the box! Dishes and bowls not wrapped individually but piled together and wrapped together and no peanut styrofoam to cushion between pieces! I now have 6 pieces that are broken! I'm not sure if anyone in a supervisory role reviewed this packaging job it's so bad!! I will be calling tomorrow!! Not happy these items were from my mothers home who passed away last year.

They need to update their hours. Shows open Sunday 11-4. 6 of us were waiting outside. Finally…read moretried calling and voicemail says they are closed on Sundays. Even the hours on the door show Sunday 11-4

Great and friendly customer service. Willing to go the extra mile to help out any way they canread more

I have used this PacelEx a few times they are Great they help you in lots of ways to deliver…read morepackages all over the world. They also carry many other shipping supplies as well as P.O. Boxes. They do there best to find the best price to ship your items just ask. 0.17.29 Update. Always come here to send your packages don't go across the street to that other store. The other store charges to use a few strips of tape $1 they don't mind here helping you. I've never had an issue wIth anything getting lost I ship items over sea and all has been great.

We just had one of the most patient and courteous young man wait on us. Helped me get my Amazon…read morereturns in order and was so sweet when I kind of lost it with myself. Thank you Trent Kaufman. It's great to meet an individual that still knows how to relate to another human being.

Every time I go to I have to use the self ser printing and IT SUCKS! I'm supposed to send the email…read moreto staples@printme.com and it takes wayyyy too long to receive a confirmation number. Might as well just forget it. Super frustratin. I might be able to justify it if it was cheap, but it's not. Totally frustrating experience.

I went to Parcel plus with two items to return. I had two prepaid Fed Ex labels. The seller asked…read moreme to put my items in a free Fed Ex box. When I asked for a Fed Ex box the attendant said they don't have Fed Ex boxes. I was told I would have to drive to Wilmington to get a Fed Ex box. I asked if they had a box I could put my returns in. Each box was 0.79 and the labor to put the return in the box and tape it up was 7.50 for each return. I am shocked it cost $16.58 for two boxes and tape. The store was empty and quiet. I can understand why. The quality of customer care and value for the money was not worth it. Unfortunately, I needed to ship these items today. Next time I will do better research before I leave work during lunch to take care of a return.

We were quoted $50.00 to ship two states away The customer service rep. Said a bunch of false info…read moreand I had already did my own research with a completely different estimate! We to UPS STORE 5 minutes away! & was quoted $19.99 same thing! Don't go there!