I am totally sick of this service, BOTH ( TV's ) suddenly inoperative ( Error Code RDK-03033 )…read morecalled them ( ComCast ) went through trouble shooting procedures ( running upstairs downstairs ), checking TV's, on call service attempt ( stated signal is bouncing back he sees error-boxes NOT RESPONDING ) being put on hold ( listening to that boring ON HOLD Maniac MUSIC ). Can't watch as usual morning news, REDUCE my bill FOR ACTIVELY HAVING 'NO' service And just get someone here that's all I'm asking!!

Internet service is without a doubt the worst we have ever had. Customer service is the only thing…read moreworse than the service.

In-store experience was good...then we got the bill…read more Resolution: After cs rep tried 2 other alternate lies about the cause of the $35 charge my son told them he would contact the MD attorney general's office for help. Suddenly they fell all over themselves offering a refund, then called multiple times to be sure we're happy. Too late. The crime was committed...and reported. you're not off the hook because you robbed a bank and returned the money when caught. So we just got T-Mobile and we're already considering our next carrier. Also, I'll be spending every day telling people T-Mobile is a scam. ---------------------------- UPDATE: Got the first bill. NEVER USE T-MOBILE!!! The bill showed that we were signed up for 5 lines rather than 3 and then we "cancelled" the other two. We got burned for $35. T-MOBILE is a bunch of scammers. NEVER NEVER DO BUSINESS WITH T-MOBILE!!!!! ------------------------------------------------------------------------------------- My son and I went to this t-mobile location to switch from Verizon and get new phones. I had a samsung device and my son had an iphone. We both got new Pixel 8 phones with service for about what we were paying just for 2 lines with Verizon. The best part of the switch was the friendly, helpful, and highly competent and knowledgeable ladies who helped us. They know their plans and the hardware very well and copied data and took care of everything for us. Awesome, truly awesome! This was my best phone service experience ever.

I went through the nightmare of TRYING to change my current plan by adding another line for 2 days!…read more The order was so messed up that I needed to get a sim card that day. LUCKILY I found Sharice at the store on Ruark in Salisbury. When you need help, and you will, make sure you see Sharice. You will be delighted with the service, the smile, and the extra mile. Thank you Sharice.

everything especially fire that dei hire i turned my phone…read morein and closed my account on time and now a year later i getting harassed by a collection agency saying i owe $1900 dollars don't go to this store if you are a white man!!!!

I came to the local Store Number 939D on 1135 S. Salisbury Blvd, Salisbury, MD 21801 to replace my…read moreTmobile Internet cord that was damaged during my move. Once again, this store continues to surpass all my needs. Represenative GEO was absolutely amazing in helping me choose a Sync Watch for my niece's birthday. I really appreciate his time, suggestions, and knowledge of the products in store. Whatever you all are doing at that store to produce kind experts on every matter, keep on doing just that.

This is NOT a T-Mobile store according to the kid behind the counter. He wouldn't help me and just…read morepointed in the direction of the REAL T-Mobile store. STOP LYING TO YOUR USERS

From the owner: Switch today & enjoy America's largest 5G network.read more