We just started swim lessons here (infant and big kid). The facilities are brand new and clean. The…read morecustomer service I have experienced thus far is top notch - very responsive, professional, and eager to help. Family night free swim time is a plus! We are excited to have them open and look forward to more classes.

This place has so much potential but is being run by predominantly, from what I highly presume,…read morehigh school aged kids. Three weeks ago we approached the front desk to seek help in identifying a class as one of my sons was moved up to the next level. The girl (this one likely in her 20's) was sitting on the counter, playing on her phone, and it wasn't until my husband asked "could we get some help please" that she finally got off of her phone. Today, my son's mini class was being taught by two 'coaches' during one of the exercises, they turned their backs to the parents and kids and chit-chatted. Once again, my husband piped up and said, "is this all we are going to do today?" , they resumed their conversation before engaging back with the class. Needless to say, this behavior is incredibly dangerous when it comes to kids in the water and it is completely disrespectful to parents who are paying good money to get 'lessons'. It got to the point that my husband took my child out of the pool mid-lesson with no acknowledgment from the coaches. Given the behavior demonstrated over these past few weeks, we will be moving to another establishment for lessons. It is a shame that because of their 30-day cancellation policy, that we are having to pay another month's worth of classes that we will not be using based on the reckless, dangerous, and disrespectful service our family has been subjected to to. Please, please, please do your homework before signing your little one up for classes.

Ms. Terry is an exceptional instructor and an incredible asset to Sunsational Swim School! Teaching…read morethree of my children in back-to-back lessons is no easy feat, but she handles it with endless patience and confidence. She differentiates her instruction for each child's needs and handles moments of frustration with so much grace. Communication with parents is top-notch--she's flexible, quick to respond, and always shares great tips for us to practice at home. Highly recommend!!!

Eliza did an amazing job with the kids. They were eager to learn and continue to practice each…read moreafternoon. The kids are now performing freestyle with proficiency. Thank you!!! Worth the cost.

My son has been coming for years and always had a good time. Very well-organized location with…read morefriendly employees and coaches.

We have been attending Pengu since our daughter was 6 months old...and she will be turning 6 years…read moreold later this year. All these years, Pengu has been a steady presence in our family life and our daughter has grown into a confident and strong swimmer. The staff are pleasant, professional, and the facilities are clean, and conducive to learning!0

The one thing this place has locked down is ORGANIZATION. The place is huge and has a lot of…read moreswimmers. Although it looks chaotic, they have a great system to keep things under control. The front desk has two people working, so even if one is on the phone, you are greeted by another member. Everyone I have encountered have been so friendly, courteous, and knowledgeable. Once you are signed up, they give your child a color specific wrist band, so the instructors and staff members know where to direct them. All the instructors have customized shirts with names on the back, which is super helpful to me because I can't remember faces as quickly. They don't make it a point where they speak with you after every swim lesson to give feedback on your child. However, towards the end of the week session or however long you signed up for, you are allowed to go to the other side of the pool and watch your child and then you can ask and/or discuss whatever you want. When I signed my son up, he was in for an "intense" weeklong session where he went every day for 2 weeks for 30 minutes a day. He started off as a "guppy". He did the session with 2-3 other kids, so technically I was paying for only 10 minutes of swim time. However, it was still worth it because he was young, and I think seeing other kids swim helps comfort him and gave him confidence. He cried on the first day, BUT his instructor, Miss Mary Lou was super sweet and was able to calm him down. At the end of the session, he was all smiles and couldn't wait to come back. When I signed up, my son got a shirt and a booklet. That booklet is super cute and helpful! It's a fun comic for the kid, but it also tells me what to expect because they basically explained everything in there. I'm telling you, their organization is great. They thought of everything! After the guppy session, he was advanced to the next level: goldfish. We transitioned to him swimming 1 day a week with other kids again. However, when private lessons popped up, we switched. I highly recommend private 1 on 1 sessions because you get the whole 30 minutes. The instructors do teach the entire 30 minutes and never stop a minute early, which is nice. You can rest assure you're paying for the entire time. I like the private sessions because I feel like my son was able to learn more. Mr. Luke was his private instructor, and he was awesome. He pushed him, which I appreciated. Of course, when my son showed signs of fatigue or was overwhelmed, I saw Mr. Luke adjusted his methods a bit, but he didn't "baby" him. The place has lots of changing rooms and a huge shower room for the kids. There is also lots of places for parents to sit and watch their child. Although a lot of people come and go, it doesn't feel overly crowded or claustrophobic. When your child passes the float test, they have a super cute tradition where the child gets to place their handprint anywhere on the wall and write their name. It just makes the child's experience more special and memorable. Overall, I highly recommend this place! This was a great place for my son to start off learning how to swim.

My niece started lesson here at 18 months and now she is 5yrs old and still loving swim. Anytime…read moresomeone asked for a recommendation for swim lessons I recommend this location because not only are the instructors amazing but so are the desk staff.

Even though they're very professional the teacher or instructor is Awesome with my son and clearly…read moreshe is the best at what she's doing...the only thing bothers me is that I'm paying for 30 minutes and if you have to share it with another student it's really not worth it. Doing it with a partner it take time to learn the basics and that's very sad because you want them to learn their best. Thats what you paying. hopefully they can have a teacher for each child even though there partnes.. Because really? havin like 15 minutes of teaching.. The teacher or instructor she's amazing with the kid's my son love's her already...and my son is 2..I definitely do it again but I will hope it can have more instructors ..

We've been with Lifelong for almost a year now. We started with my older daughter and now both my…read morekids use this service. Lisa is very easy to contact and arrange lessons with. She responds very quickly through texts and is excellent about notifying scheduling/location changes. We've had three instructors so far. Lisa has designed a program that every instructor follows--which is great for kids since they know what's coming next. Our current instructor is Nina and she is all kinds of wonderful. My toddler was having a very hard time with being in the water without her mom. Nina was kind, very loving and patient with a screaming child. We're 4 lessons in and now my younger daughter happily walks to her teacher. Nina adjusted her lesson to accommodate my children's needs. Overall we couldn't be happier and highly recommend you start your swim lessons here!

We had our End of School party planned today at 12:30pm at Dad's Club for 44 kids. We've had our…read moreparties there the last few years and we love working with them! You can bring in your own food, they get the lifeguards, and the kids have a blast! They also have a new, huge awning that helps with the heat for the parents. Also, the staff is always fantastic--especially Coach Eva!! Unfortunately, with the rain coming, we had to find a Plan B. Dad's Club was great about allowing us to reschedule. I highly recommend the Dad's Club for parties. The fun pool is always a huge hit with kids -- especially the huge lily pads they can go across! We also love their Streamline swim program in March and April!

The manager is very rude and does not have skills to deal with clients. Several classes have been…read morecancelled and there are fees involved to reschedule classes that were cancelled by irresp instructors. Poor service and would not recommend this place!