This place has so much potential but is being run by predominantly, from what I highly presume,…read morehigh school aged kids. Three weeks ago we approached the front desk to seek help in identifying a class as one of my sons was moved up to the next level. The girl (this one likely in her 20's) was sitting on the counter, playing on her phone, and it wasn't until my husband asked "could we get some help please" that she finally got off of her phone. Today, my son's mini class was being taught by two 'coaches' during one of the exercises, they turned their backs to the parents and kids and chit-chatted. Once again, my husband piped up and said, "is this all we are going to do today?" , they resumed their conversation before engaging back with the class. Needless to say, this behavior is incredibly dangerous when it comes to kids in the water and it is completely disrespectful to parents who are paying good money to get 'lessons'. It got to the point that my husband took my child out of the pool mid-lesson with no acknowledgment from the coaches. Given the behavior demonstrated over these past few weeks, we will be moving to another establishment for lessons. It is a shame that because of their 30-day cancellation policy, that we are having to pay another month's worth of classes that we will not be using based on the reckless, dangerous, and disrespectful service our family has been subjected to to. Please, please, please do your homework before signing your little one up for classes.

If I could give Goldfish zero stars I would, but alas one star it is…read more During a Thursday night, juniors 1 class, my three year old son went under the water and for 30 seconds to a minute he was not gotten to by either his swim instructor or the lifeguard. During this situation I was sitting in the room and had to scream "he's under the water" repeatedly in order for them to notice he had gone under. The lifeguard was not actively scanning the room or even standing, he was sitting talking to co-workers. After this situation we brought my son to the emergency room and luckily he was okay but when we addressed the issue with Goldfish via email they gaslit us and were dismissive of the situation. They claimed they had done nothing wrong and that I was merely an "anxious" parent. They refuse to respond to our email or send us video footage of the situation. Do not bring your child here under any circumstances.

Even though they're very professional the teacher or instructor is Awesome with my son and clearly…read moreshe is the best at what she's doing...the only thing bothers me is that I'm paying for 30 minutes and if you have to share it with another student it's really not worth it. Doing it with a partner it take time to learn the basics and that's very sad because you want them to learn their best. Thats what you paying. hopefully they can have a teacher for each child even though there partnes.. Because really? havin like 15 minutes of teaching.. The teacher or instructor she's amazing with the kid's my son love's her already...and my son is 2..I definitely do it again but I will hope it can have more instructors ..

We've been with Lifelong for almost a year now. We started with my older daughter and now both my…read morekids use this service. Lisa is very easy to contact and arrange lessons with. She responds very quickly through texts and is excellent about notifying scheduling/location changes. We've had three instructors so far. Lisa has designed a program that every instructor follows--which is great for kids since they know what's coming next. Our current instructor is Nina and she is all kinds of wonderful. My toddler was having a very hard time with being in the water without her mom. Nina was kind, very loving and patient with a screaming child. We're 4 lessons in and now my younger daughter happily walks to her teacher. Nina adjusted her lesson to accommodate my children's needs. Overall we couldn't be happier and highly recommend you start your swim lessons here!

We love Pengu Swim School! The facility is beautiful, clean, and has a fun tiki atmosphere. The…read moreshowers and blow dryers are such a nice touch after lessons. The instructors are wonderful, and the entire staff is always kind and welcoming. As a parent of an autistic child, I especially appreciate how patient, understanding, and supportive they have been with my son. They've helped him build confidence in the water while making him feel comfortable and successful. Highly recommend to any family looking for a great swim school!

Teachers are very patient. Stafford is very polite. Facility is always clean. Very pleasant…read moreatmosphere. My son looks forward to coming every week.

Ms. Terry is an exceptional instructor and an incredible asset to Sunsational Swim School! Teaching…read morethree of my children in back-to-back lessons is no easy feat, but she handles it with endless patience and confidence. She differentiates her instruction for each child's needs and handles moments of frustration with so much grace. Communication with parents is top-notch--she's flexible, quick to respond, and always shares great tips for us to practice at home. Highly recommend!!!

Harper was very patient and adapted to my kids' needs very well! My little one was pretty afraid of…read morewater, and she helped him move past that fear quickly.

Emily and her staff are amazing. They are extremely passionate in what they do, and my 4-year old…read morehas made so much progress. Emily was great at identifying my daughter's fear of the water and working with her to gain her trust in the water. I am so grateful for this place and excited to watch my daughter continue to progress with each class.

As first time parents, my husband and I didn't know where to begin with swim lessons. We just knew…read morewe need to do something quick because our son had no fear of the water. We signed him up for semi-private lessons at a facility. He had recently turned 2 and was put with a child much older than him. The first lesson was horrible as he was pulled under the water with no warning. He became so afraid of the water after that one lesson that he cried to even take a bath that night. During his second lesson I became so upset, I told my husband to go in and get him out of the water. After one month and his fear only growing, we pulled him out and didn't know where we were going to go from there. Fast forward to that summer, I was able to snag a coveted spot with Ms. Emily. The first few lesson were hard and there were tears but Ms. Emily has a special gift when working in the water with children. She is loving, patient, consistent yet firm. She establishes a bond with each child so they know they can trust her. She was a God send and exactly what my son needed. She builds a rapport with each family and it is evident that she unconditionally loves your child as she would her own. My son has swam with most of the instructors at All Things Swim. Each one is an extension of Emily's teaching. They are consistent, patient and fun. Each lesson ends with a few minutes of fun time, children always leave the water on a positive note. Our instructors always greet us by name as soon as we walk in door. It makes you feel special, not like you are just another client. My son loves going to swim and cries when it's time to leave. Ms. Emily and her team have built a solid swim foundation for my son. I no longer have a fear when he is around water. I know that he is a strong swimmer and knows his survival skills to safely get out. I love watching him grow in his confidence and swimming abilities.

Amazing, positive experience! Nikki was a fabulous instructor! Great way to get lifeguard…read morecertification - level of training that was given was excellent! Highly recommend!

My three-and-a-half-year-old daughter did 8 lessons with Madelen over the course of two weeks. By…read morethe third lesson my daughter was swimming without any flotation devices. She is very confident in the water now and will go underneath the water without fear. Madelen is very good with children and tried different techniques to help my daughter to swim and motivate her to try new things in the water. We're very happy with the Houston branch of happy swimmers

We love Pengu Swim School! Our children have been swimming here for years. The instructors and…read morestaff are all great.

Hire professional instructors, took my daughter here few years ago and there's this one girl…read moreinstructor who lifted my daughter a bit out of the water to show her to another instructor she was talking too and said shit and started laughing and mocking my daughter while she was clearly upset and scared while she was in the water and she did that while I was watching through the glass, I waited for them to finish and complained and emailed their District Director Liz and they watched the video of the incident and proved that I wasn't making up stories, they tried to offer free classes but I pulled my daughter out of there. There's no way I would take her back there after what they did & the audacity to still charge us monthly fees for another month or two was not even surprising anymore.

Our daughter started intensive swim classes in June and she had enjoyed every minute of it!…read more Because of our schedule, we have had to switch times, but, we have been happy with every teacher that has helped her along the way! We were worried swim classes might scare her, but it has been wonderful!! The biggest thank you to: Ms. Yolanda, Ms. Danielle, Ms. Mary Lou, Mr. Rigo, Mr. Matt, and all of the ladies at the front that have helped me with signing up for classes!!! We love Houston Swim Club- Cypress!

The one thing this place has locked down is ORGANIZATION. The place is huge and has a lot of…read moreswimmers. Although it looks chaotic, they have a great system to keep things under control. The front desk has two people working, so even if one is on the phone, you are greeted by another member. Everyone I have encountered have been so friendly, courteous, and knowledgeable. Once you are signed up, they give your child a color specific wrist band, so the instructors and staff members know where to direct them. All the instructors have customized shirts with names on the back, which is super helpful to me because I can't remember faces as quickly. They don't make it a point where they speak with you after every swim lesson to give feedback on your child. However, towards the end of the week session or however long you signed up for, you are allowed to go to the other side of the pool and watch your child and then you can ask and/or discuss whatever you want. When I signed my son up, he was in for an "intense" weeklong session where he went every day for 2 weeks for 30 minutes a day. He started off as a "guppy". He did the session with 2-3 other kids, so technically I was paying for only 10 minutes of swim time. However, it was still worth it because he was young, and I think seeing other kids swim helps comfort him and gave him confidence. He cried on the first day, BUT his instructor, Miss Mary Lou was super sweet and was able to calm him down. At the end of the session, he was all smiles and couldn't wait to come back. When I signed up, my son got a shirt and a booklet. That booklet is super cute and helpful! It's a fun comic for the kid, but it also tells me what to expect because they basically explained everything in there. I'm telling you, their organization is great. They thought of everything! After the guppy session, he was advanced to the next level: goldfish. We transitioned to him swimming 1 day a week with other kids again. However, when private lessons popped up, we switched. I highly recommend private 1 on 1 sessions because you get the whole 30 minutes. The instructors do teach the entire 30 minutes and never stop a minute early, which is nice. You can rest assure you're paying for the entire time. I like the private sessions because I feel like my son was able to learn more. Mr. Luke was his private instructor, and he was awesome. He pushed him, which I appreciated. Of course, when my son showed signs of fatigue or was overwhelmed, I saw Mr. Luke adjusted his methods a bit, but he didn't "baby" him. The place has lots of changing rooms and a huge shower room for the kids. There is also lots of places for parents to sit and watch their child. Although a lot of people come and go, it doesn't feel overly crowded or claustrophobic. When your child passes the float test, they have a super cute tradition where the child gets to place their handprint anywhere on the wall and write their name. It just makes the child's experience more special and memorable. Overall, I highly recommend this place! This was a great place for my son to start off learning how to swim.