This outfit has made significant improvements in the last 2-3 years. The employees seem more…read morehelpful, more "customer-focused". Whatever they are doing, they should keep it up.

I had a self made disaster with my Weber propane grill. The drip pan was filled, I had not checked…read moreit and when some hot grease hit the wrong spot, I had a nasty fire in the cabinet that burned out the wiring. I contacted Weber who claims to have a service referral but after 3-4 attempts I gave up. An internet search pointed me to Oakland Ace for the repair. Everyone I dealt with to schedule the repair, receive updates on when Weber would send them the parts and the service tech himself were all 5 star awesome. Superb job was done and I cannot recommend them any higher. Oakland is lucky to have this Ace in town.

Just the best. Staff are above and beyond helpful and prices are very reasonable. Somehow this…read moresmall shop has everything you need. I have never completed a home project without a visit here and I walk out with the tools I need and tips and pointers you can't get anywhere else.

Godwin Tool - here's your chance to step up and actually stock product! Your walls and shelves no…read morelonger need to be left half empty! Here's the opportunity you've wished for for 20 years! Time to get excited and treat any customer that comes in like an old fiend and not some rookie with a dumb question! Sears is closing! Good news for you, try and make the best of it. We love shopping local but sometimes you and you staff make it so difficult. On April 23rd a NATIONAL COMPETITOR will be leaving our little 1-1/2 square mile market and you will have no excuses not to turn back into the store you were once and can be again. I wish you well and hope you succeed as a 3rd generation MPer who used to run through the extremely sharp and dangerous basement of Peter Baker Hardware like a wild indian as a kid.

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

The depth of inventory, product knowledge and options is exceptional. You need to understand this…read moreis a professional supply house, come prepared with parts that broke, photos and a clear description of what you need and ...BINGO you get the problem solved with quality components. If you are a clueless homeowner, call a plumber, if however you are handy, have the tools and want to get it done right, go to Henry's counter and speak with the professionals, I have for years, great local source.

Henry's Plumbing and Heating Supply Company is a great place for really good quality merchandise! I…read moremade my first large purchase there this week. Joel was exceptional in helping me get exactly what I need-- very helpful, knowledgeable, and with a great sense of humor. He made me comfortable with the shopping and selecting process right away! One thing I noticed was that of the 2 sales reps, he was the one carrying the workload. With the steady flow of customers into the store, Joel kept excusing himself to help each person. It was easy to see that his job and customers he serves were very important to him, so he did what he could to help everyone. Great place, great salesperson in Joel. Super experience and will shop there again for sure!

Instantly greeted by the two brothers that run the establishment. They treated us like family. We…read morehad placed an order on line for a lawn mower which was assembled and ready for pick up. One of the brothers explained the features of the new mower and gave some tips as well and even volunteered to help put the mower in the vehicle. While waiting for another part that I remembered I needed for another project I was privileged to meet I believe were the original owners who were extremely knowledgeable and personable. The Mrs. was originally from South Carolina which explained her southern hospitality. So come on in for your next project needs and be treated like family.

Wonderful store better than going to Home Depot! Got rock salt today ! Very good service & well…read morestocked !

"Candy shop" as it's referred to by the DJ's that have come to ABSOLUTELY love this place! The…read moreservice provided by Rob, Derrick and the rest of the staff & ownership "Dave " is impeccable!! Repair of Pioneer,RCF and many other brands are not turned away. Turn around times on repairs are honest as well as thorough! They are always willing to help and price points for purchase of equipment is fair. Victor "Vic Velez"

Well, i used them years ago because a speaker was making weird sound. They claimed they fixed it…read moreand it was because 8"speakers werent meant to be moved around so that probably caused the problem. The next use of that so-called repaired speaker yielded SAME POOR result...but the owner is so weird, i didnt go back. He never makes eye contact when speaking and i just can't trust him anymore

This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

Been using Rick and Madelene for at least 30 years. Always have what I need and are very helpful…read morewith free advice. Think Rick jr runs the store now. My son Geoff worked for them when he was in high school. Great people! Give em a try!

Awesome place. They always have time to answer my many many questions. Plus if they don't have…read moresomething they will order it for you. I always try to stop here first before going to the big box places.