Had an incredible experience at Micro Center today. Chris helped me pick out a new MacBook Air. He was extremely knowledgeable about all things Apple, Apple Care, etc. He was also very patient when I couldn't decide which color laptop I wanted and he helped me consider all possible options while I was making my decision. The price got me in the door (including the reduced sales tax) but the knowledgeable and kind customer service will keep me coming back. read more

(Disclaimer: Just bought. I have not used the PC yet or experienced the support i paid for) I was directed to a Salesman with no personality. Seemed to understand my needs and answered my numerous questions (I'm old and havent bought a PC in quite a while and if this is my last, i need to understand the newer technologies and Windows 11). I told him i'd be back Thursday when he said he'd be there but he didnt come in until much later. I asked to talk to another salesperson who saw i already had a quote so he knew he was making no commission and just about gave me the time of day when i needed more assurances. Also, i didnt know the other Salesman neglected to mention i needed speakers and its cost. When i asked about the larger monitor, he said i'd have to go to that Department!! I wish there was such a thing as a thorough salesperson these days but it doesnt seem like that's the norm and Best Buy was so clueless and unattentiveand more expensive...so i will have to trust Microcenter. read more

I decided to come here to replace my graphics card (Rtx2070 to Rtx4070). I used to do it myself, but I figured I would get it professionally done since I have not done it in a while. In the process, they accidentally shattered my glass cover. I am waiting to see what they will do to resolve this issue. They told me to return in a couple of hours and that they would take care of me. It is always an adventure. So far, I have given three stars. Depending on the outcome, I will change the rating. ----------------------------------------------------------------------------- After returning to the store in a few hours, they replaced the case and the GPU. Now my computer is working well. I guess I have to live with a new case. I hope my computer (PC) is trouble-free for another five years. They gave me a 90-day guarantee for the work they did. I hope there are no issues. read more

Micro Center - Computers Near Me - Paterson, New Jersey

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Today I decided to pick up the Aorus X870E Aorus Master X3D Ice one of the best Mother boys out there I think in my opinion it just flows well with my build read more

Micro Center - I just had to - Computers Near Me - Paterson, New Jersey

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Most of the tech-minded workers there were actually really pleasant to deal with. A lot of them just wanted to chat about video games and help however they could. But there was one lady working who basically acted like the "line police," making sure everyone moved as quickly as possible. She was overly persistent and honestly just a huge hassle. At one point, the staff had set aside some computer parts at the cashier so we could pay for them. They were clearly marked as part of a four-item purchase, labeled "1 of 4." Despite that, she came over and started snatching parts away to take to the back, insisting that anything left on the shelf needed to be removed. We had to stop her and explain that most of those items were ours. Her response? "Oh, which ones?"--even though it was clearly labeled. Long story short, after finally purchasing everything and heading to the car, I checked the receipt. Sure enough, one of the items we wanted wasn't listed--and wasn't given to us. Luckily, we didn't get charged for it, but now we'll have to order it on Amazon instead, because I'm not going back to that store just to deal with her again. Honestly, she needs to stop rushing people. I understand wanting the line to move smoothly, but the other workers were focused on good customer service and making the experience enjoyable. No one in line was complaining. She was the only one making things stressful. Overall, the experience was just unnecessarily frustrating. read more

PATERSON: Micro Center is an incredible store specializing in computers, computer parts, video games & accessories, TVs, computer repair services, and much more! Although they are a nationwide retailer, the Paterson location is the only one in New Jersey and we are pleased to share that they are dog friendly and love when their furry customers visit the store. Located right off of Route 20, their location has reduced sales tax at 3%, so you save a lot in addition to the great prices of their electronics. We visited for a motherboard and memory to build a custom PC and received friendly help from a staff member at the Build Your Own desk and all the employees throughout the store were willing to assist and loved saying hello to Brie. You can order online and some of the best deals are when you buy in-person at the store. Dogs must be well behaved and leashed. There are grassy areas in the parking lot for a bathroom break. read more

Micro Center - Dog friendly computer and electronics store! - Computers Near Me - Paterson, New Jersey

The staff is very well informed. No one likes to be standing around get in and out. The place is clean no dust on the equipment. read more

My experience has been very pleasant. From Anthony, James, Adam and Eric at the knowledge bar to Mark and Alfred in Parts to Nick and Eric in Sales and The Cashiers are always very freindly and profesional. Thank You. Bruce From Northern NJ read more

Every time I buy something there, it requires ten more trips back to the store because the item is incorrect. The associates only know their specific department and suggest items that are totally incompatible with other components - even when you are buying them at the same time. They want you to be able to build and customize your computer yet they sell you a bunch of items that do not even work together. The online tech support told me to order a specific adapter and it is a good thing I asked to confirm at the store because I was told I need something else. That one does not work either. The associates are nice but I am about to return two brand new computers and the additional devices and products and never set foot in that place again because once again, they have either sold me the wrong thing or have left out critical pieces needed to use my devices despite me asking several times if this would be all I need. Save yourself a lot of time and go anywhere else. read more

They have this nifty online check in system for their knowledge bar. Your name appears on the big screen with an estimated wait time. They send you a text when it's your turn. You return to the knowledge bar and then they proceed to have you wait an additional 30 minutes, calling and helping everyone else after you in line first. read more

Cool place I've been shopping here for half a decade and couldn't be more impressed or happier. They are CompUsa on steroids.

Be careful when purchasing their USB sticks. They seem to bring up an error saying there's something wrong with them. Bought 5 and they all seem to have something wrong. But this place seems to have good to great prices.... read more

I have gone back here a few times...it's still spotty but overall the experience has gotten better I think. I mean, my online orders are almost never ready and I have to wait...but prices are good and returns are easy when you have a problem and they have that reduced tax rate. I like Micro Center as a whole, this location is just a step down from the Cambridge, MA location I frequented a lot when I was in Boston. read more

Needed new computer but could not find anything to address our needs in stores like Best Buy and others. Computer Doctor in Union suggested Micro Center in Paterson. We went there and was amazed at the size of the place and the volume of product. Best of all we were helped by employee Jorge Verdejo who was super helpful and knowledgeable in finding us just what we wanted. Cannot say enough about the experience. And the prices were great. Checked other prices online and all were higher than what we paid for the same exact merchandise. When in need of anything else along this line in the future this is where we will go. read more

I need to praise this store properly. After being on the phone with apple for a good while, went though 2 CSR's to prove that, yes, my MacBook battery was indeed bad. It does in fact not hold a charge, and needs to be replaced, but apple wants $250 just for the battery, and they want me to send my laptop in to be worked on. Nope. Local is best. I was referred to Micro Center, which is just down the road, as the closest Apple Service center. Never been before, but I'd driven by hundreds of times. Coincidentally I'd just received a flyer in the mail for a free flash drive, so off I went. Took only a few minutes to chat with a repair person. They agreed that the best route was to talk to sales to buy the part. Walked over to sales and was greeted in a friendly way. They said they didn't have the part in stock but that ordering online was a good option. He helped me find the correct item with a smile. Now that's good customer service! Did a lap around the store to check out new laptop pricing, just in case. Saw lots of potential ways to upgrade my current electronics. The store is nicely stocked. Headed to the front and waited a couple of minutes for the next cashier. Picked up a pretty spring yellow "Micro Center" 128gb USB flash drive and was on my way. With free parking and great marketing, I'll definitely be back. read more

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Absolutely terrible. Will not be returning, unless it has to do with the extended warranty for the pc I purchased. Otherwise, I will not be returning to this store. Mike the manager is not very nice. read more

I had a serious issue with a computer I need for my job and was at the end of my rope trying to fix it on my own when I finally decided to take it to Micro Center in Paterson. Someone there will ALWAYS be able to help you with whatever issue you have. In this case an AMAZING salesman named Jorge Verdejo came thru in the clutch. As I was stressing out not knowing what to do next, he calmly took a few moments to make my computer perform better than it has in months AND fix the issue I needed fixed. Micro Center will always get my business and recommendations because I have never found a better place to do computer business. Thanks so much Jorge! You saved the day!! read more

Spent over 1k this weekend (probably 2k if you include like since Oct/Nov). This time around around, heard your open box items were great from some YouTubers (guess I'm never following them again!). You gave me 2 bad boxes of the x670e MSI tomahawk. The first one had bad pins. Kudos to my friend manning the pickup desk yesterday AM; called out the CPU pins looked back so I was told to go into the back where someone would help me in the Mobo section. No one helped me in the mobo section. I took the only other box that was open box and it took to the back. I took what parts I could from both (assumed they were complete as they were labeled as such). I've been spending the past hour or so putting to together when I realized there were still missing parts. I reached out to online support since there is no way to reach you; no call and looks like you are closed now. Upon closer review, it looks like you gave me the wrong item too LOL. I've been a customer since your opening in 2007/2008. And you did just a poor job you've lost my business for good; good job. I'll take it up with my bank and BBB as I really don't want to deal with you anymore. read more

Micro Center is the epicenter of all things cool with technology at many reasonable prices. If you are the type to build your desktop, all the parts you've researched can be found. Products you would find expensive at other stores at full price, Micro Center shows variety of options for everyone at lower prices. Micro Center is a big store, lots to wander and find anything technology you need and other items you can find while waiting towards the register. Always a helpful staff for any questions, comments, or advice customers need. My husband and brother -in-law have built their desktops and got all their parts from Micro Center. They have done the same for their cousin and a few other friends too. They enjoy doing the research and have time to put it all together. It's like paradise and fun for all who love to build their desktops. Located in a big parking lot, plenty of time to find what you need. Until the next adventure to Micro Center. read more

While I was picking up my PC today, I was told that I needed a new GPU. Abraham E was tremendously helpful. He patiently answered all of my questions and concerns. He even helped me again when I had to come back to the store due to some trouble with installing my part and realizing I needed an extension cord. He pointed me in the right direction and now my PC is running successful. Abraham E delivers five star service!!! read more

Located on Route 20 in Paterson next to Lowe's. Great customer service was welcomed upon entering and a service associate helped me immediately. Fair prices and great selection. read more

Micro Center - Entrance - Computers Near Me - Paterson, New Jersey

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I hope my review helps guide those in their decision to come shopping here for any and all technology needs. I truly believe the 2.5 average star rating is a misrepresentation of the actual overall performance from this location. To begin with, I am not a very tech savvy person. However, I always wanted to be apart of "that group" that can articulately speak to building their first PC. From debating opinions on performance options to walking through trouble shooting needs. I watched videos on YouTube and read guides from google but I didn't truly grasp the concept until I went to this MicroCenter. They helped me make smart cost efficient decisions and literally answered every dumb question I had and they didn't make me feel odd or dumb once. This wasn't just because of one person, it was like I went to a hobby shop full of hobbyist who just wanted to chime in and help you and make you feel good about what you were doing while properly educating you. I went home and built my PC right away without any problems and I truly believe it was a direct reflection of my experience going to MicroCenter. They set me up for success and now everything truly makes sense about what actually goes into the PC and what it takes to manage one. Love my build and I love this MicroCenter, highly recommended. read more

Micro Center - Inside of pc - Computers Near Me - Paterson, New Jersey

Last time I go there. 2nd time they sold me a lemon computer and they want nothing to do with you

Great assortment, they have a full catalog of all sorts of electronics. I was looking for a Monitor

I did go back to Micro Center and the technician worked with me to attempt to recover all available data. The tech allowed me to identify locations on the Disc where my important data was and we were successful, with one exception, in getting everything transferred. I appreciated their cooperation and will look forward to working with Micro Center again (purchases and repairs). read more

i came to service my macbook until... they refused! why did you refuse service to my device! you know better micro center!

Anyone making reviews on businesses nowadays knows that "consumers are to be advised that due to the covid era, times are hard for them, so we aught to just be content." It is sad seeing that post covid spells lonely days for us at the customer service counter. As such, no efforts were made to apease my frustration, or my monetary losses for that matter when my 10 months old computer craped out! Immeasurably disappointed. read more

Avoid the Paterson store like the plague. I have used microcenter for years and shipped at stores around the country. This is by far the worst store with the worst customer service. The GM is awful and should be fired immediately. On top of all else still waiting for call back from customer service. read more

I was there for an exchange process yesterday,I wanted exchange my monitor for widescreen monitor.I had price match from Amazon,B&H ,Best buy and big retailers like these.I went to store and told cashier about price match and he said (his name is Mike and he is a great kid friendly and very helpful) he have to call the Menager and Manager's name is Eric!!Manager came up to me and started to talking to me arrogant and unfriendly way and he said no way he can't do this.And I asked him why is he refused to apply and honor the stores price match guarantee.And his reasoning was he loosing too much money ??? And I kind of caught off guard because past 30 years i never heard that type of excuse for not applying the price match.I was thinking why it's my problem that place loosing money?I just wanted to get price match that store advertising to its customers.But what it's really bothered and upset me was manager Eric told me at the end he said return your exchange and buy your monitor from somewhere else.i really didn't understand this guy he claims that he loses so much money because of the price match but telling me to buy my stuff from somewhere else?This guy was straight lying to my face because there was bunch of other monitors similarly discounted.So at the end i exchanged my monitor for other monitor that i really didn't wanted get and I will use it and bring it back to the store and I'll be keep doing this until they do the price match guarantee they promise.And Eric can you please tell me how much store will loose because of your dumb and unreasonable decisions??? read more

This is the place to go for computers. The employees have positive attitudes and are quite knowledgeable. The merchandise is reasonably comprehensive and reasonably priced. Parking is good too. 5 stars. read more

My experience was. . . interesting. We came in to use their $150 "Computer building" service and I was surprised by an additional hidden $50 fee for "Diagnostics" We were told that despite a straightforward simple air cooled build as it was on their website, it could take as long as Two days. Why is the hidden fee not mentioned on the website so customers can know what they can expect? Then I went to look at phone cases as I needed one, I asked a younger man for help as I couldn't find what I was looking for and the first words out of his mouth was "What up baby?" This is the people they hire? While I like the fact that they have many computer components, I did not find that response at all professional or warranted. I may use a closer neighborhood shop for computer builds next time. read more

The last walk-in shopping option for people of the old Radio Shack build your stuff from parts mentality.Not the place of your looking for Apple support, but if you are building your own gaming rig or custom server, or just want a Pink keyboard to show your PRIDE, this is your only walk in and shop option. I have built two machines and upgraded others from parts bought here. read more

Micro Center - Computer hardware home built - Computers Near Me - Paterson, New Jersey

Great place, had variety of good brands reasonable price good technical help. Very friendly and knowledgeable employee helping and giving advice. I buy all my laptops hard discs flash drives headphones power strips... read more

HORRIBLE experience in the Paterson location. I purchased high end computer parts for a custom built computer, and paid an additional fee to have the techs build it there. Picked up the computer the next day when it was ready (way over the 4 hour window that is advertised). We got home, unpacked the computer to notice that the computer parts had plastic on them which could decrease the longevity of the expensive parts, and may be hazardous. There was plastic near the motherboard, on the graphics card.. etc... really they couldn't take another minute to remove all the plastic from the parts...... We went to the store to complain as a fan wasn't working either. I spoke to MICHAEL the manager and tried to express my concerns. He was rude, loud, and unprofessional. I asked him if there was another manager that I can speak to as no apology, or no solution was rendered. He said that he was the highest person there. I mentioned that I would than have to express my concerns/complain to the corporate office, he told me that he called all of the shots (which may be the case). We walked away from that, and proceeded to the techs to get the fan looked at, the computer was checked, the cables were tightened as they were left loose, and the fan wasn't working because it wasn't connected properly... keep in mind they built my computer a week ago. We get home, and now the fan is running uncontrollably, we call, and come to find out the fan was connected wrong AGAIN. If I can give this place 0 stars I would, as I think 1 star is too good for the experience that I had. Save yourself the time, money, and aggravation! read more

The store and Reps in the store are great, no problem there. The problem happens when you get home. There is NO TELEPHONE NUMBER to contact the store. This is ridiculous! I had an issue with the registering for my HP Instant Ink because they did not activate my card upon check out. The Rep on chat support told me I had to go back to the store to talk with a manager! I could not go back to store! A call to fix the activation with the store would have been simple but I wound up on the phone with HP Support for an hour and half! For a business not to have a telephone is ludicrous and quite frankly, infuriating! Will never shop here again! People don't have time for this nonsense! read more

Everything that you could possibly want for your computer at very reasonable prices in stock. The 'build your own' department is absolutely full of choices from beginners building their first computer to extremely advanced technology. Mother Boards, Chips, Power Supply kits, Video Cards, Cabinets, Cooling Systems, Hard Drives, Software, they got Everything. Plus they sell Computer Systems, Laptops, Monitors, Games, and every kind of known or unknown computer accessory. This store is Huge and stocks a ton of merchandise so it can be alot to handle at first but I find the sales staff to be pretty helpful as long as you have some idea of what you're looking for. They must deal with alot of dbs so if you're cool with them they'll reciprocate. Check out is usually pretty fast and painless here and check the sales circular for any bargains before you travel over here. They do have alot of merchandise on sale at great prices. read more

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I don't always like to purchase sight unseen. Not everything is comfortably purchased online, especially the large ticket items. When's the last time you can touch and feel your electronics amongst some very technical support folks? You can do that here. Not as many options in this area but this store does that. The only issues here are when it's crowded and there are more customers than support folks to wait on them. Otherwise, everyone here tends to aim to help. They'll recognize that you are sometimes visiting for the touch and feel general research, or to get the acclimated point with the product in hand. This is a worthy store to support as it's laid out well, serves the general public in a way that online offerings cannot. Besides, Lowes is also in the next parking lot so you can multi task! read more

Unfortunately, Micro Center/Paterson believes that customers are allowed to be abused by sales reps, and has little to no standard for hiring its sales reps, let alone any mechanism for dealing with their misconduct. On top of this, Micro Center permits and indeed encourages hate-based discrimination against customers by sales reps on the basis of demographics they apparently don't wish to serve, which is not only illegal, but beyond disgraceful. How badly can a customer be treated at Micro Center/Paterson? Could you imagine asking what the final price would be on a computer you wanted to buy, including the base price plus sales tax and any add-on fees that might exist, and being rudely replied to as follows by the sales rep: "You can figure it out yourself!" "Can't you add the sales tax to the price?!!" and, "If you can't figure it out by yourself, then you can see the final price at the register when they ring you up!" I've dealt with a few bad sales reps in my life, but this disrespectful treatment takes the cake. Why even bother having sales reps at this store, if a simple question about pricing provokes such a nasty, insulting, hateful response? I took the time to report the incident to a supervisor, but the sales rep found his actions and my reporting them to be amusing, and had a good laugh. Refusing to tell a customer what the final price on merchandise will be, beyond the rudeness, amounts to false and deceptive business practices. Perhaps Micro Center corporate can post a sign on the entrance of its Paterson store, and frankly, all its stores, informing the public about which ethnic and other demographic groups it does not wish to sell to, to save us the time and unnecessary degradation. read more

You should NOT make people drive 1 hour to your location in hopes of a product you "claim" to be in stock, but is really not. Even though its hard to get , etc etc This is such a bait and possily buy something else in your store. I wonder how many clients goto the your store in mis representation of products you put in your website. NJ Consumer Affairs will be contacted . You not only wasted my time, but all the other clients who went in there read more

Micro Center - Here is a photo I took. Do NOT pretend to have product you do not have and to tell clients it "in store" in stock only. Scammers - Computers Near Me - Paterson, New Jersey

I urgently needed a laptop for work. So I go to Microcenter, Paterson NJ and I ased a few salesmen for help. They bring me over to a young man who is joking and laughing with someone. They tell the young man that I need help and he continues to joke and laugh with the other person for at least two or three minutes and ignore me. This obviously began to anger me because I needed help and he had an attitude that I was going to wait until he was damn well ready to help me. When he finally did help me, he went to the back to check for something and never returned. So I walked out. I have shopped at Microcenter for the past twenty years but never again. read more