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    Felicitas Ebunoha, FNP-C

    5.0 (2 reviews)
    Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    2 years ago

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    9 years ago

    Friendly & professional. She doesn't rush you and takes time to answer all questions.

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    Carbon Health Urgent Care Tucson - Ina Road

    Carbon Health Urgent Care Tucson - Ina Road

    4.3
    (96 reviews)
    4.4 mi

    I went to the 90 W. River Rd location Dec 5th and was seen by Kayln, Michael, and Celina(Team GOOD…read moreGRAVY). I went in for a severe lower back pull and the entire team was amazing. Everyone was knowledgeable, kind and accomodating. I have never had a bad experiance here. I often prefer them over my regular doctors office. Kayln set me at ease and answered alot of my dumb questions without a shred of being annoyed. Michael examined me and explained the mechanics of my back issues. Michael explained what treatment I would recieve in detail and was also how to avoid injuring myself more. Celina was the last person on this incredible team. Celina gave me an injection to relieve my pain and was gentle and very empathetic. We talked about her schooling and how much she enjoys working at SAUC. If your ever feeling ill or get injured, go here. You will not regret it. These people are terrific!!

    I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

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    Carbon Health Urgent Care Tucson - Ina Road
    Carbon Health Urgent Care Tucson - Ina Road
    Carbon Health Urgent Care Tucson - Ina Road

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    Marana Health Center

    Marana Health Center

    1.8
    (51 reviews)
    8.9 mi

    Dr. Stephanie Ortiz at Marana Health Center unfortunately did not meet our expectations during a…read morecritical time for my fiancé. He had been feeling unwell--displaying symptoms like fatigue, significant weight loss, and unusual coughing--so we decided to visit her on April 20, 2026. Upon our arrival, Dr. Ortiz introduced her student doctor, who conducted an examination. However, when Dr. Ortiz entered the room, her assessment was alarming. She diagnosed my fiancé with allergies and prescribed allergy medication without considering his more concerning symptoms, such as dark urine resembling tea and unexplained abdominal pain. When he expressed his worries, she dismissed them, suggesting he "train his belly" to avoid nighttime urination and even recommended Googling solutions. Despite my insistence on lab work, Dr. Ortiz refused, citing a previous normal lab from January. This lack of thorough examination and refusal to listen to our concerns was disheartening. Just days later, I had to rush my fiancé to urgent care, where he was found to be extremely anemic and in critical condition, requiring six blood transfusions and eventual transfer to the ICU. The medical teams at Northwest Hospital and the Mayo Clinic were outstanding, ultimately saving his life. They diagnosed and treated a rare autoimmune disease that could have been caught earlier if Dr. Ortiz had conducted a proper examination or ordered the necessary tests. I hope this review serves as a wake-up call for Dr. Ortiz to take her patients' concerns seriously and treat them with the care and attention they deserve. Regrettably, my family and I will no longer be patients at Marana Health Center, and I cannot recommend Dr. Ortiz based on our experience.

    Letter written to the state medical board, (And keep in mind…read moreyou do not see or hear all the documentation) I have a serious complaint against my now former provider. My concerns are: 1. Inconsistent information 2. Refusal or delay of treatment 3. Poor communication 4. Misinterpretation of prescribing requirements and then continuing to provide the same information after the issue was questioned 5. Failure to address ongoing symptoms Marana Health in the Tucson area is responsible for all of these concerns. They sent me a letter stating that if I did not communicate with them respectfully they would terminate me as a patient. The times I became frustrated were after they had already dropped the ball multiple times, allowed medications I need to run out, and taken excessive time to respond even when advance requests were made. Most recently I was told that a referral was required before a prescription eye drop could be prescribed. I found no indication that this was a requirement and could not find support for that position through other providers or available information. The medication discussed was Xiidra. My retinopathy specialist explained that he focuses on the back of the eye while dry eye treatment is generally handled by providers who manage the front of the eye. During our discussion he did not express concern about the medication being inappropriate and indicated that my primary care provider could address the issue. The issue discussed was straightforward. My eyes have become increasingly dry due to weather conditions, location, and other medications. Over the counter products were no longer providing consistent relief and I was seeking a more effective treatment so I could continue working without interruption. I then waited approximately five days before receiving a decision. After that delay I was informed that the prescription would not be provided. Had I been informed earlier I could have contacted my eye specialist immediately and explored other options. Unfortunately by the time I received the response my specialist was unavailable. When I questioned the explanation I was again told that a referral was required. My concern is not simply that the prescription was denied. My concern is that I was given information that I believe may have been inaccurate and that significant delays occurred before I was informed of the decision. The issue involved treatment for ongoing symptoms that had already been reported to the practice. The individuals involved included Kathy and Heidi. I believe their handling of this matter was unprofessional and contributed to unnecessary delay in care. I am requesting review of the information that was provided to me, the handling of the prescription request, and the communication surrounding my treatment. I want to be clear that I do not have concerns regarding Dr G. My concerns are directed toward the handling of this matter by the practice and staff involved. Thank you for your time and consideration. Alan Dale

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    Close by and easy
    Close by and easy
    Taking care to take care at MHC
    Taking care to take care at MHC
    The main entrance through the parking lot

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    The main entrance through the parking lot

    Felicitas Ebunoha, FNP-C - nursepractitioner - Updated July 2026

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