I was a patient at El Rio for 8-9 years and had ongoing concerns with my care experience in both…read morepsychiatry and case management. In psychiatry with Dr. Arrendendo for the past almost 6 years , I often felt dismissed during emotionally vulnerable moments. On one occasion, I was crying while discussing a major personal situation and the conversation was redirected to medication without acknowledgment of what I was expressing, which left me feeling unheard. I also experienced confusion and distress regarding my diagnosis history, including being told I had been diagnosed with Autism Spectrum Disorder in 2022, then later told it was not in my records despite having documentation. ADHD was also listed in my chart without me being directly informed at the time it was added. Case management communication was inconsistent, and I did not experience reliable outreach regarding required paperwork as I was informed had been attempted. I ultimately chose to discontinue services due to these ongoing concerns about communication, clarity, and how my care was handled. I do also want to mention that I have attempted therapy at El Rio as well throughout my years and have been passed down from therapist to therapist several times which can become very draining. Lastly, the behavioral health phone line is almost never answered nor are calls returned even when leaving a voice message. To me personally, it is best to avoid Behavioral Health Care with El Rio. That said, I want to recognize Dr. Casey Harrington as an outstanding primary care provider. She is LGBTQ+ affirming, attentive, and consistently takes time to listen and address concerns thoroughly. She has been a major reason my family continues care at El Rio and has also been supportive with both medical and behavioral health-related concerns when appropriate.

Health on Broadway is fantastic. Liz and Martha, in reception are always friendly and welcoming…read more The staff is great and my GP (Shannon Fennie) is the best care I've ever received. So sad they are closing this location and hope the workers all get transfered.

SARA is a first class facility and I have always had a positive and thorough experience from…read morecheck-in to exam, and check out. I am so thankful to have SARA professional services in Sierra Vista. Thank you so much for all you do!.

I can't believe this place hasn't been reviewed. I came for a CT and got there 15 minutes for my…read more7:30 appt as instructed. The gal at the front desk was friendly and showed me the restroom and water station before I sat to wait. I was greeted at exactly 7:30 by Joseph who is the nicest human ever! My first time getting a CT and he walked me through every step like a breeze. I was in and out in less than half an hour. The office is so nice, very clean and welcoming. Hopefully I don't have to go back but if I do, definitely going to this location!

Was greeted with a beautiful smile from Yulissa- checkin was speedy snd accurate. She should be…read moreconsidered a trainer for her kindness and diligence. Thank you! Also had exceptional service provided by Misty and Bri -they too greeted me with a beautiful smile and put my mind fully at ease for my mammogram. Truly appreciate them all and their wonderful and professional demeanors including Savana who did my MRI. These four definitely deserve a day off with double pay! Kudos

I came here two days ago for an ultrasound. I was seen quickly, and as far as I could tell the…read moreprocedure was done properly. I got an email with a link to the results the same day. All in all, a good and painless experience.

My office experience was unprofessional and a waste of my time and money…read more Yesterday I had an appointment at 3:30. I arrived at 3:15. At 3:45 a receptionist in the back yelled to the people in the lobby ( including myself) from her desk that the NP "Suzie" was running 45 min late. I walked to the other receptionist that was infront and asked her if my nurse was "Suzie" . She confirmed that it was. I told her that since she's 45 min late I was going to run an errand down the street( 7 min away, according to GPS) to grab my son a pizza and not have to wait until rush hour. She said this was fine, since the wait was long. I had to be back by 4:30. I was back by 4:15. The lobby was completely cleared. I was told by the receptionist that they tried calling me. My phone never rang. I never received a voicemail, although they said that it went straight to vm. My phone was never off. I was told to sit down and theyd be with me soon. She came back to tell me that my appointment was given to someone else and I had to reschedule. I explained that I was told by two receptionists - including her, that I had a 45 min wait. I made it with plenty of time and drove almost an hour one way to make my appointment. Not only did I drive early in the morning for a work appointment, but I hung out in Tucson the rest of the day for this appointment. It didn't make sense to drive back home and have to return to my appointment and drive home again! This was a complete waste of time and money, plus I announced that I had complications, and a surgery on 7/21 that I would not be able to come in for any appointments. I was assigned bed rest for a week and immediately afterward would start my school year as a teacher at my new school and coaching afterschool. I had zero time for another drs. appointment . They didn't seem to care. No response. I told them that I would not be a client of theirs anymore.

First visit was great! The receptionist was extremely friendly and helpful. I had a ton of…read morequestions and she answered them all with a smile and without any signs of frustration or irritability. She made me feel comfortable going there. I saw Dr. Igahni and she was extremely sweet, knowledgeable and to the point. I asked her tons of questions as well and she answered them also with a smile and without showing any signs or irritability or frustration! She made me feel welcomed and I was more at ease after all of my questions were answered. Definitely recommend this location! The whole staff is full of smiles

Back again to se Dr. Reddy. This is a consult to determine whether or not to do a procedure…read more I'm early today. It is possible that Stress has a big impact on me. I think My personal stress is lower since the Paris Incident in June when my wife had a medical situation and I had to fly overnight to rescue her. That ended up being a week. 90 days Post, she's better. But we ll see what he determines this round. Update from yesterday and the Echo Scan. I'm not fine but it is not serious enough for a procedure. He will Use this and the previous scan to set a bar and do all this again in 6 months. If that is good then we can check it annually the same way. PVCs are what I have and they add extra heart beats. Some people feel the activity or effects. I don't. So back to normal, back to the gym for resistance training. Start travel plans again. Pretty good day really. ...

What a bunch of imbeciles! 3 years of doctors appointments, multiple ekg's, echocardiograms,…read morewearing a holter heart monitor for months, spending thousands of dollars, and taking many days off work to make appointments only to be diagnosed with "I don't know what is wrong"? Then I wanted everything transferred to a new cardiologist for a second opinion and after waiting 4 months they never faxed any information to my new doctor. I've give this place no stars if I could.