Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

They were quick to respond and came over quickly for the measurements which earned them an extra…read morestart. However, I never received the estimate and when I texted (how we communicated) a couple of days later to see when they would be able to get me that estimate, he read the message but no response. I thought that was so unprofessional and I called them based on the reviews, so I'm very disappointed.

The experience from start to finish was excellent. Andrew spent literally hours with me over the…read morecourse of about four visits, plus calls and email exchanges. I dislike about 95% of the carpet out there ... but don't have the option of putting in hard floors. My pickiness was no match for Andrew, however; he helped me find that needle in the haystack. He pulled out collections that fit my criteria, throwing them on the showroom floor and having me home in on the promising ones via process of elimination. When I showed him some varieties of carpet that I liked from a company outside of The Floor Store's network, he researched them to see if their products met his standards and if working with them would go smoothly (not so much). He got an in-network vendor to send larger samples so that I could really see what various styles would look like in my home. And he walked me through the contract process step by step, making sure I understood exactly what I was signing and paying for. Once that contract was signed, everything moved quickly. Andrew checked in during installation and even humored me at the final stage, allowing me to give him a virtual tour once the carpet was laid. I would certainly recommend him and The Floor Store to anyone looking to get new hard floors or carpet. It's probably not the cheapest option, but my anecdotal evidence tells me that the service can't be beat.

I contacted The Floor Store by email many years after they installed my hardwood flooring. Larry…read moreFlick's assistant contacted me immediately. I told her there were a couple of small gaps in the flooring I hadn't noticed until now. Two very capable workmen were sent immediatley. At the initial installation I had many concerns, but the workers handled everything from start to finish perfectly! The quality of the flooring, as well as the cost, was excellent. I wouldn't do business with anv other flooring compan! The Floor Store is the best. Larry Flick keeps his promises!

We contacted Floor Dimensions about 1 month ago as flooring installed several years ago in one of…read moreour offices was separating in several places (not installed by FD). We thought that maybe only the bad pieces could be replaced but that flooring is no longer being made. Connected with Bradley who was responsive and very helpful. We ordered samples and then decided what we wanted, Bradley made sure the item was in stock, Jeremy came out to measure and the install was yesterday. A 2 person team worked quickly and accurately. We had purchased a new glass chair mat and they assisted us in laying it as well. Very pleased with the results.

- Really great experience with wall-to-wall carpeting installation…read more - Prices were reasonable. - Great communication and coordination. - On-site crew was professional and efficient. - Overall, a wonderful experience. - Highly recommended!

USA carpet was prompt, very fairly priced, and did a superb job on their repair. I hired them to…read morefix 3 closet thresholds and they completed the project inside a couple hours a couple days later. I would highly recommend them and plan on using them again in the future. Thanks guys!

If Yelp had 6 stars in fact 10 stars I would give it to this company. Rafael was wonderful as well…read moreas his sons and family. I have a 60 foot motor yacht that needed new carpet. Couldn't find any decent installers or carpet stores that would install on boats. Found USA carpet by chance. Rafael met with my wife and I. Discussed the type of carpet that should be used. The installation and how it should be installed. This was not an easy project. They succeeded above and beyond my expectations. The USA carpet crew was professional and did an amazing install. They were meticulous in their detail work. I highly recommend anyone check out USA carpet before making a decision on other stores or installers. Their prices were fair and their work was superior. Kudos USA Carpet and Vinyl..

Both the owner Darryl and the staff Daniel are super friendly and helpful! The store is huge with…read moretons of products to choose. The price is good. It's a great store standing in the community for decades! Highly recommend it!

Immaculate showroom and great customer service. If you need to re-carpet a spiral staircase, this…read moreis your best option. You can pick any carpet available and they will make your treads. I'd been looking online for months! We brought in our old carpet to use as a pattern, but they can measure, cut, bind, and install. Thank you!

Mr. Young Kim and his team from American Carpet has done wonderful job for me from all aspects…read morepoint of view, in terms of fast response time, incredible work quality and good cost efficiency. Right after I submitted carpet replacement service request to Yelp platform, Mr. Kim called me immediately within 1~2 minutes and then quickly quoted on very reasonable price per the pictures I provided, based on which I quickly decided to move forward w/ American Carpet, and very soon Mr. Kim was on site to accurately evaluate the amount of work. Although he later found the actual work more than what I verbally described, he still kept the same pricing and meanwhile very nicely offering his help on a few other obvious tasks by significantly saving my time to find other contractors to help. At the end Mr. Kim and his team was able to finish all the promised work very professionally, including beautiful carpet finishing, seamless wall painting touch and smooth toilet replacement, etc; I strongly recommend Mr. Young Kim and his team.

What a find! Holy cow. Thank you to previous reviewers…read more I needed to have my carpet stretched. I quoted a business which we had patronized before and they quoted me some sky high price. Nice people but I couldn't figure out how they come up with that price. I came across this yelp reviews and took a chance. I figured can't possibly be any worse. Mr. Kim responded immediately and we made an appt for the next day. He had Manuel came to see what needed to be done and he said no problem. He even said he was available the next day which was crazy, because we still needed to move our stuff out of the rooms. Mr. Kim came back with such a reasonable price for the job. Before they came we moved what we can, left the big items like beds, sofa, piano, shelving and futon. They said no problem. The day of work Manuel came with another worker, they took off their shoes and right to work. He had estimated 4 hours and sure enough he was done around 4 hours. Mind you we moved 90% of the stuff from the carpeting. I am so glad to have found them. I hope they continue to be in business, if I need any carpeting job I'll definitely call them back.

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

Amazing service from start to end. Really happy with the quality of work and professionalismread more

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

We were very pleased with the work done by Swirsding's Floor Service in our home recently. They…read morewere quick to respond and scheduled us quickly. Dale and Hector were on time and very courteous. We asked them to recondition our hardware floors and they even asked us our goal for the project and followed up afterwards to make sure we were satisfied. Their pricing was more than reasonable. We would definitely use their services again.

Lovely job, pleasant people to work w8th. My very beat up old floors look brand new.read more

I wanted to work with him on a job with a tight turnaround, and he couldn't do the scheduling, so I…read moreput him first in line for the next flooring job I had. Haddish showed up to spec the second job, and said I'd wasted his time with the last estimate and that coming over as he did to see and bid on jobs was a game that clients played that he thought wasn't useful. I believe that having different contractors over to bid is a pretty important way I can learn about different ways the job can be done, different price points, and what it will be like to work with the company, and was shocked that he thought I'd already wasted his time and now thought I was playing a game with him. I went with another company.

Haddish was courteous and helpful in choosing carpet that would most closely match my existing. He…read moregave me 2 price options with no pressure to take the higher priced option. The installation team was efficient and showed up in masks. Only had stairs and landing replaced and, they look and feel so good, now I want all the bedrooms done!