Great service. John is knowledgeable, professional, and friendly. Answered all our questions.

They did boiler maintenance for 20 years for me. Boiler for that time with 3 zones only cost 200 a year. Yep I kept tract.Then I wanted continuous hot water so they put in a combination boiler /hot water heater that lasts another 20 years (3 years ago) and it has worked great. Altho it cost more than I had paid in the past I don't have to keep switching out water heaters every 6 years. I think they do quality work at a reasonable price. Never upsell. Always on time. If they break a part they replace it free. They use good parts. They have an annual service which gives you 10% off for the year if you have the annual service. The best heating repair. They put in furnace and AC for my neighbor and found her a great discount. I had discounts on my boiler yet I got quality equipment. This last year they replaced a motor piece in my 20 year old gas insert fireplace. Great Work, Good prices, helpful staff. Ethical. read more

Excellent customer service and expertise. I highly recommend Feller Heating for all your HVAC needs.

After paying over $140.00 before a diagnosis of my problem was given, I was then advised to replace the entire furnace. When I didn't go for that, I was told a replacement part would be over $900.00 plus installation. I said I'd get back to them and then looked up the part online and found it available for $243.xx. Wow. I probably won't be calling them again. read more

had them out for routine maintenance they arrived late . (not the end of the world) the teck was nice , followed covid protocols which was nice , they said i needed to replace a part , ok, they charged me over 200 bucks for said part that was plug and play. When i researched the cost of the part online it was $14 draw your own conclusions. read more

The highly coveted and much esteemed grant of 5 heavenly orbs goes without question or hesitation this day to the good good folk over at Feller Heating, where promptness and professionalism clearly and repeatedly rule the proverbial PNW roost! As a newbie transplant to the City Of Subdued Excitement, not to mention the Pacific Northwest in general, I found myself immediately afflicted with a myriad of queries and quandaries regarding my heating / cooling system, most especially when, during a recent snap of record low temps, an unsettling growl began to emanate from our outside compressor fan. A quick call to Feller produced a young and most able 'Matt' at my doorstep, whose respectfulness and attention to detail instantly won me over. Turns out much of the issue, to my delight, was covered under the manufacturer's warranty, cutting the initial estimate in half, and causing my wallet to leap with joy!! Hats off to Matt and ALL the wonderful staff at Feller, not merely for your prompt and attentive courtesy, but for keeping this newly transplanted B-Ham'r that much more in the green as a result!! read more

I am a contractor in Southern California . My parents had inquired about installing central air in their home. I did some research through daikin ( a manufacturer) they recommended Feller heating and air.... specifically Phillip. I talked to him and scheduled an appointment for him to speak to my father. I gave him some specs on equipment I thought would work good. We got a fair price (more then I thought it should be) but I am for contractors making profit especially when they are recommended. The work was completed however it took approx 3 times longer then they said and the crew had to come back several times for finishing touches after parts came in. Again I understand that and am not upset by it. However upon final inspection which was put back on my father there was some corrections in which feller said they are not responsible for . The corrections are basic corrections any contractor I know would be responsible for and would take responsibility for. They asked my dad to sub contract the work out to someone else . The corrections are minor and it will probably be easy for my pops to get someone to take care of this at a fair nominal fee. The fact is the expectation was set that they would help complete the work and after being paid I feel they are not completing what is their responsibility . The equipment they installed was a daikin heat pump with multiple zones , it's a mini split system. It works good and they seem to be talented at this portion of the work. Over all I'm fairly disappointed that I allowed my parents to be taken advantage of especially from an industry referral... Thanks Phillip. read more

Great experience and very happy with my new Daiken system. Install was very smooth and the units work great and output nice heat. Can't wait to see how the air conditioning works in a few months! read more

These guys are a disaster - they gave us the best quote to install ductless mini-splits in our house and were very cheerful and easy to work with during the quote process. But we've had it for 2 years now, and it's been an endless stream of leaking, condensation pumps failing and other mysterious problems that leads to the technicians spending hours at our house troubleshooting. They keep charging us to come fix the problems with the installation they designed that is obviously flawed from the get go. Don't be tempted by the low quote - go somewhere else! read more

Great people. Terrible product. Had a new Coleman Furnace and Heat Pump installed. Paid a premium price for what was supposed to be top of the line. Two failures in the first 15 months. This is junk. Found out Coleman doesn't inventory parts. Took 6 full weeks to get parts made and repair in dead of winter. Moved out after two weeks. Furnace ran 24/7 to try to keep temp at 64 degrees. One month bill was over $400 even though we turned down to 60 while gone. Then over $200 repair bill after a $7,000 plus purchase price. If Feller tries to sell you this garbage, don't walk. RUN! Looked up reviews and almost 50% of owners are highly unsatisfied with Coleman. If you read this and buy Coleman, you are a fool. Two failures rendering us without adequate heat 15% of the time we've owned this junk. Only reason I can see them continuing to sell this garbage is that they make a lot of money trying to keep it running. Meanwhile customers suffer. read more

Last December I had a problem with the home furnace shutting off and sending an error code via flashing lights on the control board. Since Feller had installed the system, I called them for service. Of course, by the time the technician arrived a day later, the furnace had reset itself. He thought it might be the condenser trap, and told me he had cleaned it out. He also recommended a new draft inducer assembly, since the inducer motor was drawing slightly more current than it was rated for. He estimated $1000 to replace the draft inducer assembly. I found an exact replacement on line for $213 and spent ten minutes changing it myself. However, this did not solve the problem of the furnace kept shutting down. I tried Feller two more times (for a total expenditure of $450 in service calls). After I called, it would take a day or two before the tech could be scheduled, and the error again cleared itself before they arrived. They appeared to have no idea how to proceed. One of them mentioned that I could get an annual maintenance visit for cleaning and adjustment. I asked him if he could do it since he was here, but he said he did not have time. I called a different company, and their tech listened to what had happened, and started checking the multitude of vacuum and drain lines in the furnace. After 5 minutes, he found that one of the drain lines was badly plugged, and that the condenser trap was rattling (debris inside of it?) and recommended replacing it. Problem solved. It appears that the first Feller tech was on the right trail by "cleaning out" the condenser trap, but I am not sure he actually even did that. read more

Worst company to ever work with!! DO NOT USE THESE GUYS! They will tell you the situation is one way then after charging your credit card change it all around & say its going to be 4wks. Horrible customer service. You will surely be disappointed! read more

Do not call. Serviced my boiler and left my family without heat and hot water for 4 days. Finally talked them into sending tech back to look again and found that when he put boiler back together he mixed up 2 wires!!.. no accountability or apology...just blaming someone else... do yourself a favor and DO NOT USE FELLER!!! read more

I have had many dealings with Feller over the past 20+ years and it has all been to the good. I have a duplex and they take care of our furnaces and water heaters. Last night something sizzled and filled the house with burnt wiring odor. We followed the smell tho the furnace and shut it off. I called before 8 this morning and actually got through to Laura! She put us at the top of a list and said she would find someone to send ASAP. By 8:10, the tech had been here and was searching his database for a part!!! They had it in stock so he picked it up and installed it. Only 12 hours without heat! Now to wait while the house warms up again!!! YAY for awesome techs and a great company who value their customers! read more

Feller is a great company. We have had them out a couple times for no heat situations and they are friendly and honest about their service.

My radiator was leaking for days and I couldn't get anyone from Barron Heating (my existing service provider) to come out and fix it after at least 5 phone calls. Favinger Plumbing suggested I call Feller Heating and they sent someone out within hours. It was clearly an emergency situation so Feller rescheduled a job to handle our leak. Within hours the leak was fixed. I am now shifting my business (3 rental properties) to Feller Heating. Thanks so much for being there for us!!!! read more

I was super impressed with their customer service. The technician arrived and was courteous, I showed him the furnace and he tuned up and tested our furnace. While paying, he showed me what he recommended but didn't push any services. read more

Had a new mini-split heat pump installed by Feller. There was a problem with the main unit, but they found it and fixed it same day. Great products, great employees. Highly recommended. (if you're interested in a mini-split, they're fantastic--best decision I've made in a long time). read more

Service tech was friendly but did not follow up to fix my issue. I had an error code flashing light on my furnace so I called Feller. I informed the tech when he arrived what the code said the issue was according to Google. I realize that Google results might be wrong which is why I called Feller instead of doing the work myself. While he was looking at the furnace he asked me to flip the breaker on and off. When he left he said he thinks it needs a motherboard. He told me someone would call with a quote for that part and he'd be back to fix it. I was sceptical that that was the issue but I awaited their call. No one called and when I received a bill it said that the tech noted "the furnace was working when the tech arrived, found error code 33, he turned it off and on again and and the unit started and runs correctly". It does not run correctly if you found an error code and didn't follow up to fix the issue. Losing faith in this service industry I fixed the issue myself because it was in the middle of December. Feller tried to collect $106.53 from me for this short visit that did not resolve my problem. I have since paid another company in town to check the furnace and perform regular maintenance. They told me I did the right fix according to Google and a motherboard was not necessary. read more

These guys came through for me. I was selling my house and needed someone to come service my furnace on a very short notice. They made it happen faster than any other company could in bellingham and I actually did try calling every company. The dude was on time, very respectful, and friendly. Thanks for helping me keep to the timeline for selling my house Feller Heating! read more