Came here after a biking accident and they were super professional, helpful, and accommodating. Got…read moreall the answers and care I needed!

When I walked in, NO ONE but me was there. There were NO OTHER patients, yet, somehow, I still…read morewaited. I got to watch the staff leisurely stand around chatting. These people are disgusting. I have complained about this location before. They are also extremely condescending. They don't give a goddamn about giving people care. I was there a week ago and then again today. I needed a cough suppressant and other remedies a week ago for an upper respiratory infection. The 'cough suppressent' doesn't work. Awesome. Today I had to see them again because after recovering from the upper respiratory infection, I now have a sore throat, dry cough, aches, and constant sinus issues. I told them that I am fatigued from fighting coughing constantly. They did not prescribe a cough suppressant. They prescribed 4 medications for me. I left and then received an automated call from Walgreen saying that insurance won't cover 2 of the medications. I walked BACK to CityMD to request that they actually provide care and prescribe what insurance will cover. They were supposed to call me with the resolution. I had a call from their number with no message - however they called the number I told them NOT to call, and also did not even do the courtesy of leaving a bloody message. I called back to deal with people who don't give a GODDAMN. They didn't provide a solution for the medication issue when I called, nor did they call back before they closed. I told them that they don't provide care, that they don't give a DAMN and hung up. CityMD, You people are disgusting. I hope a truck runs me over so that I never have to see you again.

I saw Dr. Jeffrey Falcone, Podiatrist at Treat & Release located at 8012 3rd Ave. Bklyn, NY 11209…read more Dr. Falcone is very kind, patient, & a brillant Top Notch Doctor. Dr. Falcone listened to my concern. I am so very grateful for Dr. Falcone's kind assistance. Blessings noreen brody

excellent place if lightly hurt,i mean i'd say don't bring a person who's having a heart attack but…read morefor small emergencies it's GREAT !!!!

**BEWARE** Went last…read moremonth with my daughter since she had a bump on her hand that was bothering her, the woman took maybe 30 seconds and first said it was a bakers cyst. She left the room maybe 10 minutes later (longest part of the visit) she came back and said it was a ganglion cyst. Not to worry about it, that it would go away on its own and to try warm compress to sooth the pain. So we try the warm compress and it did nothing at all. We end up going to an orthopedic surgeon and it turns out it was a tumor. Moral of story, avoid this place! Being rushed and giving a false diagnose without even really trying to touch it or examine it isn't acceptable.

Now already 55 minutes on hold to make an appointment. Hanging up. Not interested anymore. It's…read moreMonday 155pm

Pros: minimal to no wait time for PCR and/or rapid testing…read more Cons: multiple staff members were not wearing masks properly. Note: PCR results in 48hrs.

10/10 experience even though sick. This urgent care is the best I've been to so far in this area…read more11228 and 11209 combined can't beat this experience. Friendly Urgent Cate is very efficient. Appointments are well managed here, and they do accept walk in's. No extended wait time so far. The office and exam rooms are very clean and rather spacious- other exam rooms can be so small there space or maneuverability to bring in a handicap device- not the case here. So much room. There is also a ramp for handicap access. I find the staff to be fair, competent and compassionate. They rely on testing as well as common sense, drs who ONLY go by test results concern me, symptoms matter. My entire household is very content with the care and advice we received. Friendly Urgent Care has a mission to treat people well and spare patients the horror of NYC Emergency Rooms when they can. In my opinion they are succeeding.

I took my dad to the CityMD in Sunset Park because he isn't feeling well. He has a really bad…read morecough, congestion, and can barely talk. I made an appointment for 12:45, and although we were taken to a room right away, the experience went downhill from there. The doctor who saw my father seemed like he had no clue what he was doing. He told us my dad tested negative, then randomly asked if he wanted antibiotics--without explaining what they were for. I had to ask. He then said, "It could be an upper respiratory infection." Could be? I need a doctor to be sure, not guess. He didn't prescribe anything because my dad is on multiple medications. My dad told the doctor to call his nephrologist to see what he can prescribe him since he's on multiple medications. I called this morning only to find out they're not prescribing anything since it's viral--information that was never told to us yesterday. And being told to follow up with his nephrologist made no sense at all. That's a kidney doctor. What does that have to do with a respiratory illness? The supervisor at the desk was really nice and the only person who seemed to know what she was doing. But overall, they seriously need REAL doctors who are confident, clear, and knowledgeable. I would NEVER go back to another CityMD. I'd rather sit in the emergency room--at least I know I'll be seen by real doctors who know what they're doing.

Beware of CityMD charges, and think before you decide to go here for something you could go to your…read morePCP or other doctor for!! I was afraid I had a yeast infection on a Friday. I knew I wouldn't be able to get into see my OBGYN until the following week, and since I was pregnant, I figured I better play it safe and get checked out. My insurance was sent a bill for $770 for the yeast infection test (a simple swab test), of which I was made to pay $180 out of pocket! An over the counter test at CVS costs $20. This is insanity.

Was seen right away for an ear problem. Excellent staff, and very knowledgeable medical team. I was…read morevery impressed!

This place like any other CityMD has doctors who clearly got their degrees off Temu. I even spoke…read moreto someone from patient relations about my unpleasant experience and as expected, their higher up never returned the phone call to me. My mom fell and she was in a LOT of pain in her arm. They took X-rays. The doctor scared her after that by saying that she dislocated her entire arm and HAD to go to the emergency room because she would need emergency surgery. My mom has extreme health anxiety. I had to leave my job and drive all the way from Long Island because emergency orthopedic surgery is serious of course. She gets to the ER at Lutheran and they tell her that her arm is just fractured... that's also after X-ray and a CT Scan. What a HORRIBLE misdiagnosis by the doctor at CityMD. How can you read an xray and not even know the difference between a fracture and dislocation???? I'm not even a medical professional and I'm sure I could tell the difference! I'm tired of the countless mosdiagnosis by these CityMD's but this one was my last straw! And their corporate is absolutely useless! I called an filed a complaint and I never received a call back. It's been 3 WEEKS! AVOID AVOID AVOID. These urgent cares have no fucking clue about anything!

Getting sick during these times is scary enough, but thinking you might have COVID is even scarier…read more I called one morning after feeling feverish and Sue was AMAZING in getting me checked in via phone in less than 10 minutes. I then drove over and waited in my car until Sue gave me a call and then I walked right into the testing space. Alex carefully took down a list of my symptoms and administered my test in full gear. Then I waited 20 *frantic* minutes for my rapid results. That's when I got dreaded news that I was positive (despite being super cautious snd ALWAYS wearing my mask). PA Daniel Iannello was AMAZING in calming my nerves and telling me everything I should do to keep others safe and take care of myself. If I had gotten this news from anyone else, I would have 100% had a panic attack but he kept me in good spirits and handled the situation with the utmost bedside manner and grace. I left there feeling *positive* in spirit (and with COVID, since I was definitely having a bunch of symptoms), and I can't thank the staff here enough. This was something I had been doing everything to avoid, but everyone at this ProHealth location gave me a sense of normalcy and their best advice. I will also say there were no other patients in the waiting room so they really have their COVID procedures in place in an effort to keep everyone safe. It's been 10+ days since testing positive and I am officially NEGATIVE and so happy this experience is over. Just missing my sense of taste and smell. I am truly so thankful for everyone at ProHealth for providing me with great care on one of the scariest mornings. If you are having symptoms or think you have been exposed, you should absolutely get tested at any available testing center. But if you have a choice of where to get your test, this ProHealth location reigns supreme in my book.

THE STAFF AND DOCTORS ARE WONDERFUL!!! I always worry…read moreabout coming into medical facilities in this day and age...but not here. The place is spotless and the staff control how many people are waiting so you don't feel uncomfortable. Everyone is so helpful and understanding it's awe inspiring !!! Yes we have to pay our insurance copay now but it's a small price to pay to be able to spend time with the grandkids and not worry about making them sick ( or anyone else for that matter ).

Absolutely unacceptable experience. I'm beyond frustrated with this urgent care. I went in for…read moretests, which they had no problem billing my insurance for, but they never sent me my results. Not a call, not an email--nothing. I waited days thinking they'd reach out, only to finally call myself and practically beg someone to give me the information I should've received automatically. What kind of medical office fails to follow through with something as basic and essential as test results? If you care at all about your health, your time, or basic communication, do not go here. It's completely irresponsible and unprofessional. I expected care, not negligence. Absolutely disappointed.

I just left the Parcare on Bay Parkway. An inept PA named SUKHRAJ GOPAL came into the examining…read moreroom and was extremely condescending towards me. I was there very worried about a possible condition and he came in saying that I've come there several times and my results are always negative. Then he said, "This isn't a primary care place." I told him I knew where I was and actually couldn't believe how much he lacks basic people skills. I got up because of his asinine behavior and as I left he said loudly, "You have a good night!" He's extremely obnoxious and unprofessional. I've come to see Drs Duong and Hillel who have all been caring and professional. This guy is immature and incompetent and has no business being in the medical field. He made me feel extremely uncomfortable. Because of him, I didn't get to do the blood work I came in for. STAY AWAY FROM THIS LOCATION IF THIS CHILD IS THERE.

E I Fezzuoglio was supposed to be Workers' Compensentatio…read morethey claimed the charges to Medicare and my secondary insurance. Refused to change them accordingly. Now, received a letter from Center for Medicare ?& Medicaid Services (CMS) and Coordination of Benefits and Recovery (COB & R). As result, Medicare is entitled to be repaid for the items and services for which it made these conditional payments with interest will continue to accrue on any unpaid balance. On top of their Type of Care and Quality were very poor no improvement at all. They office staff were not helpful and rude when i asked to talk to the doctors regarding their mistakes. I would not recommend this Health Check Medical Center.

It feels like home. The care, the dedication to proper medical care, their willingness to listen to…read morethe patients concerns, and the professionalism by their staff is second to none. Health Check Medical Center is a gem in medical care.

The front desk was very rude. And the doctor, although knowledgeable was horrible to me. I didn't…read moreget a chance to tell him that I was sent by a mutual acquaintance.. Maybe that would've made a difference. The only good thing about the office was the medical assistant who was very nice . But overall I'm in shock from the unprofessional demeanour. I will never go back. If I wanted to get yelled at, I would've stayed married.

Can I give 10 STARS!!!! The office setting is tranquility with a touch of esthetically pleasing…read moredecor, comfortable seating with classical music pumped in. The staff consists of CANDICE OLGA & the ONE WORTH WAITING FOR DR. ALEXANDER SHIFRIN. The office adage is "THE ADDRESS EVERY WOMAN SHOULD KNOW." This statement is resoundingly a PROVEN fact. The attention to detail that I've experienced and witnessed from CANDICE is the mark of a true professional. She's kind compassion filled and personable. OLGA by definition is an exemplary, caring, patient oriented woman who makes me always feel welcomed. She keeps a smile on her face like I keep Lipsticks in my bag. Last but not least is the man worth me getting a parking ticket for. DR ALEXANDER SHIFRIN he's seen me cry, laugh, hurt, scared, afraid and triumph over fear. He applies practical knowledge to his patients, he exudes patience with the distinct aroma of confidence. He's sits and takes the time to explain conditions remedies and after care for every situation. Im so so very fortunate he's MY DR. He pays attention to your physical symptoms your explanation of what your feeling then comes up with a game plan. He's been my doctor for over 17 years & my husband & children entrust him with their most precious assets ME!!!!!! TO TELL THE TRUTH I DIDN'T WANT TO GIVE A REVIEW I WANT HIM FOR ME AND MY CLOSEST FRIENDS & FAMILY. (SELFISHLY) However, his selflessness and commitment to his patients and their care it's paramount to his work ethic. I feel valued & understood by DR ALEXANDER SHIFRIN & HIS STAFF together this team of well sustained, organized and experienced professionals make every visit effortless for me and everyone I've referred to him. I'm sharing my experience in this review to let women know you are valued here, you are represented here, and your voice will be heard. He's worth the parking ticket the office is multi lingual, clean elegant and comfortable. PARKING is difficult but having him as MY DR is worth the Extra effort !!!!!! Last thing everytime I walk in I know I'm with FAMILY!!!!!!